United Utilities

The contact number for United Utilities is available directly from their website at no or lower cost

0345 672 2888

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United Utilities Contact Numbers

Department Opening Hours
Customer Service Monday-Friday: 9am-6pm
Saturday: 9am-5pm
Sunday: Closed
United Utilities Water Monday-Friday: 9am-6pm
Saturday: 9am-5pm
Sunday: Closed
Meter Helpline Monday-Friday: 9am-6pm
Saturday: 9am-5pm
Sunday: Closed
United Utilities Jobs Monday-Friday: 9am-6pm
Saturday: 9am-5pm
Sunday: Closed
Bills & Accounts Monday-Friday: 9am-6pm
Saturday: 9am-5pm
Sunday: Closed

Customer Service

Would you like to contact United Utilities? Then you can do so by calling the number. This number is the automated service line for United Utilities Customer Services. Once you have called this number, you will be able to choose the department from a list. Once you have been placed through to the relevant department, a member of the team will be able to assist you further.

If you’re unsure which department you need to speak to, hold the line and someone from the Customer Service team will be able to assist you further.

United Utilities Water

United Utilities is, first and foremost, a supplier of water, based in Northern England. Based in the North, the company provides safe drinking water to its customers, and also treats waste and manages sewage and effluent.

As it is distributed across the North, United Utilities can enjoy access to multiple reservoirs from which to draw its water, like the reservoirs in Carlisle and the many which populate the Lake District.

To find out if United Utilities supplies your water, or to inquire about their prices, call them directly. This line may place you on hold until a member of the team can assist you further.

Meter Helpline

Bills for water are ordinarily put together based on the rating value of the property being charged, but with a more accurate measurement system, you could find that you’re able to make considerable savings – by cutting out the estimations and relying on solid meter readings, households can generally make savings if they are paying more than £300/£400 every year. Below that threshold, savings are less likely.

If you would like to have a meter installed, or you would like to return your meter for a refund, you can do so. Simply call the dedicated water meter line and someone will be able to help you further. Although this line isn’t automated, it may take a while for a member of the Water Meter Helpline with United Utilities to help you.

United Utilities Jobs

United Utilities is currently one of the 100 best apprenticeship employers in the UK, and recently transitioned an entire team of forty-two apprentices into full-time employees!

Since United Utilities requires far more to keep moving than simply water engineers, the range of jobs available to them is truly staggering. From customer service management and expertise to middle management and coordination, logistics, purchasing, marketing, engineering, construction, social media management and community support, executive management, IT, communications and much more.

If you would like to inquire about the range of jobs available to you at United Utilities, you can do so by calling on the phone.

Bills & Accounts

If you want ready access to your accounts and feel the need to stay organised at all times, you can manage your United Utilities account via an online service. With this online account, you can send meter readings to United Utilities, pay bills, look at your statement for the month and previous months, or change your payment options.

In the event that you can’t find your account number or don’t have any recent bills, a quick call to the United Utilities helpline should resolve this.

About United Utilities

In the distant past, shrouded by the ages, in 1990, North West Water, a government and public body responsible for water utility provision, was sold to private owners. Shortly afterwards, the electricity utility for the same area faced the same fate and was folded into the same company, merging the two.

Other ways to contact United Utilities

If you would rather write a letter to United Utilites, you can do so by addressing your correspondence to the following address:

Haweswater House
Lingley Mere Business Park
Lingley Green Ave
Great Sankey

Someone from the customer services team will be in touch with you as soon as your letter reaches the address above.