On The Beach

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0371 474 3000

On The Beach is an online travel agent specialising in sun holidays. If you need assistance with a holiday that you have booked, call the On the Beach helpline.

On the Beach Contact Numbers

Department Opening Hours
Head Office Mon-Sat
Customer Services Mon-Sat
Holidays Mon-Sat
All-Inclusive Mon-Sat
Deal Finder Mon-Sat
Bookings Mon-Sat

About On the Beach

On the Beach is a popular online travel agent which was first founded in 2004. The founder, Simon Cooper, embarked on his career in the travel industry whilst in higher education. At university, he founded a ski travel company named On the Piste, aimed at students wanting to go on affordable skiing holidays. This company operated from 1995 to 2008, and Mr Cooper first began working on the On the Beach project in 2004. In 2008, On the Piste was purchased by Thomson’s and Cooper was able to focus entirely on the On the Beach website. The company has since gone from strength to strength. In 2011, the company purchased Resort Taxis, a resort transfer service and changed the name to On the Beach Transfers a year later. Also in 2011, the company set up an organisation to secure better hotel contracts, known as On the Beach Beds. For more information about On the Beach, call the head office helpline number.

Customer Services

You can contact the OntheBeach customer service helpline on Monday to Saturday 9am-6pm if you want to book a holiday, to change an aspect of an existing booking, to make a payment towards your holiday, to ask a query about your flight/hotel ahead of travel or to make a post-holiday complaint. To contact the customer services helpline please call during opening hours to talk to a member of the team.

OntheBeach Holidays

On the Beach is an online travel agent which allows you to create your own package holidays rather than doing it for you. You can view a range of cheap flights and hotels, from affordable self-catering apartments to luxury all-inclusive environments.  The best thing about booking through On the Beach is that every aspect of your holiday will be financially protected through both ABTA and ATOL schemes. This means that should anything happen to a supplier you booked with or On the Beach themselves, your money is safe. Other benefits of booking through On the Beach include deposits from as little as £20 per person and 24/7 support when you are in-resort from a UK call centre. On the Beach specialises in finding beach holidays, such as family holidays, summer holidays, clubbing holidays, family holidays and winter sun holidays. For more information about OntheBeach holidays please call the helpline.

OntheBeach All-Inclusive

All-Inclusive holidays mean that you don’t have to pay for anything from the moment you arrive at your hotel until the moment you leave. Your breakfast, lunch, dinner and drinks are included, as well as snacks such as burgers and ice cream if you get peckish in between meals. All-inclusive hotels often have a full programme of entertainment to keep the family entertained too. There are also quieter all-inclusive hotels which are ideal for couples who just wish to sit by the pool sipping cocktails. If you need more information about the all-inclusive deals or if you need help booking an all-inclusive trip.

OntheBeach Deal Finder

The OntheBeach deal finder tool allows you to input your departure airport, the month of travel and the length of time you wish to be away for. Once you have given it this information, the tool will find you great deals on a flight and hotel package in a range of resorts. You can use the deal finder to find a last-minute holiday or you can use it to find a good price for an advance booking. You will be able to alter your package i.e. the board basis or the flight times once you click through to the booking page. You also have the option to book just the flights or just the hotel if you prefer. If you’re having trouble with the deal finder or you would like some help with the deal finder please call the helpline.


With OntheBeach’s ‘manage your booking’ tool you can easily manage each aspect of your booking, from adding baggage and pre-booked seats to your flight, to requesting a cot in the hotel room. You can also book transfers and add extras such as car hire and airport parking. You can also book an airport lounge or an airport hotel to help you relax ahead of your flight. For help managing your booking or if you would like to cancel or change a booking please call the phone number.

On The Beach Head Office Address

Department Address
Registered Office On the Beach Limited
Park Square
Bird Hall Lane