The contact number for Npower is available directly from their website at no or lower cost

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This website provides hard to find phone numbers as a call connection service, and is not associated with the company.

0800 073 3000

Npower Contact Numbers

Department Opening Hours
Customer Service Monday-Friday: 9am-6pm
Saturday: 9am-5pm
Sunday: Closed
Utilities with Npower Monday-Friday: 9am-6pm
Saturday: 9am-5pm
Sunday: Closed
Npower Account Monday-Friday: 9am-6pm
Saturday: 9am-5pm
Sunday: Closed
Save Energy with Npower Monday-Friday: 9am-6pm
Saturday: 9am-5pm
Sunday: Closed
Npower Graduate Scheme Monday-Friday: 9am-6pm
Saturday: 9am-5pm
Sunday: Closed
Meter Plus Contact Number Monday-Friday: 9am-6pm
Saturday: 9am-5pm
Sunday: Closed

Customer Service

Talking to someone from Npower is easy and simple to achieve. In order to talk to their customer service team, give them a ring on the helpline numberThis is an automated line, which means that you will be placed into a virtual holding area until someone can help you further, or you choose the department you wish to speak to.

Utilities with Npower

Npower is an innovator in the field of offering new tariffs to customers of any loyalty and can provide flexible ways to pay and to be billed, whatever suits the customer best. Find the best tariff for you by calling the dedicated team today. Although this line isn’t automated, it can become busy at peak times. If this is the case, you will be placed on hold until a member of the Npower team can help you further.

Not all tariffs are available online with Npower, however – many need to be purchased in conjunction with the individual needs of your home, and require precise measurements of your energy usage and the energy rating on your home.

Npower Account

When you register with Npower, you will create an account which will help you manage your energy tariff and your time with the company. Billing information can be found there, as can your price plan and tariff information, and any outstanding payments. To gain access to this resource, simply log in with your login details, and remember that if you forget this information you can always click “forgot password” and reset them.

If you’re having trouble logging in, or if you have an issue with your account that needs to be solved – call and someone from the accounts team with Npower will help you further.

Save Energy with Npower

Npower is committed to the responsible use of energy wherever possible. Their official website (which this isn’t) offers a handy infographic on energy-saving and can help you cut both your carbon footprint and your energy bills.

Npower also sells a number of products designed to help a customer ease their dependence on their energy provider, including insulation and solar panelling that can help a customer to save energy and the environment at the same time.  For more information call the Npower helpline

When you call this number, you will be placed into an automatic waiting system until your call can be answered. At peak times, your wait can exceed 20 minutes.

Npower’s Graduate Programme

Npower has an array of Graduate Programmes, which allow suitable graduates to access the worlds of leadership and management, asset management and risk analysis. For more information, call the Npower helpline

This number will place you in a queue if the line is busy.

Meter Plus Contact Number

Phone the contact number to speak to Meter Plus, who are a separate part of Npower. Meter Plus works with customers of Npower in the North of England and the Midlands.

The type of services they offer includes meter reading, installations, inspections and visiting customers who might need help with paying their energy bills. If you need to speak to them you can phone the number above and get your questions answered.

About Npower

Npower is the trading name for RWE Npower NPC. The company provides energy and utilities to homes in the UK and was established at the turn of the millennium. At this point, it was called “Innogy” and remained under that name until 2002, when it was officially rebranded.

Npower is a proud sponsor of Macmillan Cancer Charity and provides funding to sporting clubs and special interest groups all over the UK.

Other Ways to Contact NPower

You can also write a letter to Npower at the following address:

PO Box 177
Houghton le Spring

Someone from the team will get back to you as soon as possible.