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0800 096 8879

Netflix Contact Numbers

Department Opening Hours
Customer Service Monday-Friday: 9am-6pm
Saturday: 9am-5pm
Sunday: Closed
Netflix UK Monday-Friday: 9am-6pm
Saturday: 9am-5pm
Sunday: Closed
Netflix TV Shows Monday-Friday: 9am-6pm
Saturday: 9am-5pm
Sunday: Closed
New to Netflix Monday-Friday: 9am-6pm
Saturday: 9am-5pm
Sunday: Closed
Netflix Free Trail Monday-Friday: 9am-6pm
Saturday: 9am-5pm
Sunday: Closed
Netflix Account Monday-Friday: 9am-6pm
Saturday: 9am-5pm
Sunday: Closed

Customer Service

In order to speak to a member of the Netflix Customer Service team, call the automated number. This will put you through to an area where you can choose the department you wish to speak with. Once you have pressed the corresponding number on the keypad, you will be put through to someone from the team who can assist you with any query you may have regarding your Netflix service.

Netflix UK

Netflix is a subscription TV and film service which allows you to stream content through a range of devices. You will find a range of classic films & TV shows, newer releases and programmes developed especially for Netflix. You can pay for Netflix on a monthly basis and it currently costs £5.99 for one screen, £7.49 for two screens and HD or £8.99 for four screens with ultra HD. Having multiple screens means that more than one person in your household can watch Netflix at the same time. Not all of Netflix’s content is available in HD and whether you are able to stream in HD/Ultra HD depends on your broadband connection.

You can watch Netflix on your laptop, on your mobile device via an app or through your TV using a service such as Roku, Amazon Fire Stick or Apple TV. You can also watch using your Sky TV box, via a smart TV or through a games console such as a PS4 or Xbox One.

If you would like to sign up for Netflix here in the UK, or you’re having an issue with your account, call today and someone from the UK team will be able to help you. At peak times, this number can become busy. If this is the case, you will be placed on hold until someone can speak with you further. If your issue cannot be resolved by calling this number, you may be transferred to another department and to someone who can help you further.

Netflix TV Shows

There are hundreds of different TV shows available on Netflix. You will find popular programmes that are no longer on TV such as Gossip Girl, Peep Show and Only Fools and Horses as well as previous seasons of shows which are still airing such as Brooklyn Nine-Nine, Suits, Peaky Blinders and the Big Bang Theory. You will also find original programmes created by directors especially for Netflix such as the Get Down, Stranger Things, Orange is the New Black, Narcos and Better Call Saul. Netflix is also the exclusive owner of Marvel TV shows including Jessica Jones, Daredevil and Luke Cage.

If you would like to know about upcoming TV shows on Netflix, you can call the team directly. This number may ask you questions and prompt you to press a number on the keypad that will correspond to your query.

New to Netflix

Each month, Netflix releases original content as well as new seasons of TV shows and films. You can find the latest shows to Netflix by looking on their Twitter, Facebook and other social accounts. You can also find out about new shows by calling the Netflix team. This number can become busy, which is why you will be placed on hold at peak times in order to keep you on the line. Once an operator is free, you will be connected to them.

Netflix Free Trial

If you are unsure whether you would enjoy Netflix’s style of programming, you can take advantage of a 30-day free trial. You will need to use your card details to sign up for the free trial and if you don’t wish to continue with your subscription after the 30 days has ended, you will need to cancel your free trial or you will be charged £5.99 on the billing date. To inquire about a trail, call the number.

This number can also be used if you are experiencing difficulty with your trail, or if you have been charged at the end of your trail and you didn’t wish to be.

Netflix Account

Your Netflix account has many features. You can set up profiles for the different people who use your account so that you don’t get mixed up with other people’s recommendations. You can also set parental controls so that children can only access content which is age-appropriate for them. You can also view your previous viewing activity.

Call if you are experiencing difficulties with your Account, someone will be able to help you further. This number can be very busy, which is why at peak times you will be placed on hold until a member of the account team can help you further. When calling this number, have your account details handy, just in case you are asked questions.

Other Ways to Contact Netflix

You can also contact Netflix by writing a letter to their head office address. However, we recommend calling the numbers above in order to resolve your query quickly and efficiently.


You can also contact Netflix via Twitter.