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0344 800 4411

Arriva is a company that provides public transport all over the UK. Its headquarters are in Sunderland, and it was founded in 1938, leading the way for public access networks. As of 2016, the company has travel operating services in 14 countries all over the world. To contact the Arriva head office helpline call this number.

Arriva Helpline Numbers

Departments Opening Hours
Head Office 8:30am-11:30pm,
7 days a week
Customer Services 8:30am-11:30pm,
7 days a week
 Journey Planner 8:30am-11:30pm,
7 days a week
 Jobs 8:30am-11:30pm,
7 days a week
Complaints 8:30am-11:30pm,
7 days a week
Deals 8:30am-11:30pm,
7 days a week


Arriva became a subsidiary of the Arriva Group in 2010 after a takeover bid by the dutch giant. The company was first founded in 1938 under the name T Cowie, and operated under that name until 1997 when it was rebranded “Arriva”. Arriva run a number of services in countries all over the world. In the UK, it’s most used service is the bus. If you would like more information on the Arriva company, call a member of staff on the Arriva head office Helpline.

Customer Services

You can contact the Arriva customer service helpline if you are unsatisfied with your experience on a form of Arriva transport and would like to make a complaint, if you need to inquire about a route which has been cancelled in order to find a replacement route, to make a complaint about a member of staff and their behaviour towards you or another customer, to inquire about bus passes and their prices or if you have any other questions or inquiries. To contact the customer service helpline you can call this number.

Arriva Journey Planner

Whether you have downloaded the Arriva app, or are simply using the Arriva Journey Planner online through your browser, you can find the best journey for you with Arrive. To use the planner, simply type in your starting position and where you would like to end up. From there, the planner will give you options in order to find the best journey for you. If you are struggling to use the Arriva journey planner/app or you’re having issues with the site or app please call the helpline

Jobs with Arriva

You can find current job opportunities with Arriva on their website. You can also find out more information on the Arrive company, and what it’s like to work for them. Arriva also offer a range of graduate and apprenticeship opportunities for those with relevant experience and drive to become a member of the Arriva team. If you have found a job through Arriva that you would like to apply for, you can also do so on the Arriva website. Simply follow the instructions on the screen. If you have applied for a job and not heard anything back or you would like to inquire about a job please call the number.


If you would like to make a complaint directly to a member of staff at Arriva, you can do so on the Arriva Helpline above. From there, a member of staff will be able to help you further. If you would like a refund of your travel through the company, this can also be done by calling the Arriva complaints Helpline.

Arriva Deals

Arriva offer their customers deals on their website, as well as on their services in the UK. On the website, you can also buy season tickets, weekly and monthly tickets, and other deals for Arrive tickets in the UK. If you have ordered a pass with Arriva and it has not arrived yet, we suggest you give a member of staff a call on the Arriva Helpline, you should also call this number if you’re having problems with your deal tickets or you need help buying a deal ticket.

Arriva Head Office Adress

Arriva Address
Arriva Head Office Arriva plc
Admiral Way
Doxford International Business Park