0843 557 3757

Vodafone Helpline
Vodafone Helpline

Vodafone is a mobile network operator and broadband provider in the UK and parts of Europe.

Other Vodafone Contact Numbers

Department Contact Number
Customer Services 0843 557 3757
Head Office 0843 557 3757
Store Locator 0843 557 3757

Vodafone’s Head Office Address

Department Address
Head Office (UK) Vodafone House
The Connection
RG14 2FN

Vodafone Helpline Opening Hours

Days Opening Hours
Monday- Friday 8am-9pm
Saturday 8am-9pm
Sunday 8am-9pm

Why contact the Vodafone helpline?

  • To upgrade your phone.
  • To report a problem with your phone or with the Vodafone network.
  • To find out where your nearest Vodafone store is located.
  • For assistance in making a complaint about a Vodafone product or service.

How do I find out my Vodafone account number?
Are Vodafone handsets unlocked?
Which other providers use the Vodafone network?

Vodafone UK

Vodafone is a large mobile network in Europe. You can get mobiles from Vodafone on a pay monthly, pay as you go or SIM only basis. You can also get a broadband connection from Vodafone with a high-speed router which allows you to boost your signal to one device when you need it the most. There is also a Home Phone service for making landline calls. There is a range of features available on the Home Phone service such as evening/weekend calls, voicemail plus and anonymous caller rejection.

Vodafone is often mentioned in the media for poor levels of customer service, so it is unsurprising that you may need to contact the network from time-to-time if you have any issues such as a problem with your bill or your handset. It can be difficult to get in touch with Vodafone and you may often be referred to their Live Chat service, but we have the Vodafone helpline number, where you will be able to speak to an advisor directly to get your query answered. The number for the Vodafone helpline is 0843 557 3757.

Vodafone SIM Only

If you love your current phone, an SIM-only deal could be a great option for you. The SIM-only deals offer you a bundle of calls, texts and data without needing to change your phone. You can opt for a 30 day rolling contract or a 12-month contract, depending on which length would suit you better. An SIM-only deal is often much cheaper as you are only paying for the calls/texts/data rather than a new handset. You can choose a SIM based on how much data you think you will use- roaming data is also included, which is useful if you regularly travel abroad.

Vodafone Pay as You Go

If you prefer the flexibility of having a phone on Pay as You Go, Vodafone has phones available from just £15. You can opt for the latest handsets such as the Sony Xperia XZ or something more affordable such as the HTC Desire 530. Once you have chosen which phone you want, you can choose a Bundle. A Bundle lasts for 30 days and you’ll earn rewards points each time that you top up. Bundles are available for £10, £15, £20 or £30- the more you pay, the greater your calls/texts/data allowance will be. You can add optional accessories when you order your pay as you go phone online such as power banks, car chargers and memory cards.

Vodafone Top Up

Vodafone store
Vodafone store

There are lots of ways to top up your Vodafone pay as you go phone. You can make a one-off payment online using your credit/debit card, by using the MyVodafone app, by calling 2345 for free from your phone, by text (once you have called to register using 2345), by setting up an automatic top up, or by visiting any local shop or cash machine where you see the green Top Up logo.

Vodafone Rewards

When you have a Vodafone pay as you go phone, you will earn Rewards each time that you top up. You’ll earn 10% of the value you that you top up in rewards and you can put your points towards a high street voucher, mobile phone accessory or even a new phone. You redeem your Rewards points online by entering the code that you receive when you top up at the Vodafone website. Current Rewards include extra data, bonus credit, a selfie stick, Bluetooth speaker and power bank. If you have lost your Rewards code, text LOST to 27822.

Vodafone Eurotraveller

Vodafone Eurotraveller is a service which allows you to avoid roaming charges by taking your calls, texts and data abroad with you. It costs just £3 a day. It’s available for Pay Monthly customers who bought their bundles before the 5th May 2016 and Pay as You Go customers- note that Pay as You Go customers will still need to pay £3 a day.

Vodafone Sure Signal

If the 3G signal around your home is poor, Vodafone Sure Signal can help to boost it for you. It fits in your plug socket and will give your home a boosted 3G signal, which is ideal if you live in an area with poor reception, such as the countryside. It currently costs £69 and is available to buy from the Vodafone website.

Questions relating to Vodafone

Vodafone: Where is my account number?

Your Vodafone account number can be found on top of the welcome letter that was first sent to you when you joined Vodafone. Alternatively, you can check your account number by logging into the My Vodafone service.

Are Vodafone handsets unlocked?

No, Vodafone handsets do not come unlocked but you can unlock them three months into your contract. If you have had the phone for over a year, the cost of unlocking it is free. If you’ve had the phone for less than a year, you can expect to pay around £20 to have it unlocked. You can request the unlock by filling in an online contact form.

Which providers use the Vodafone network?

TalkMobile uses Vodafone’s network to provide customers with a reliable phone signal.

About Vodafone

Vodafone is one of the big four mobile phone networks in the UK. The network was first founded in 1991 and today it owns networks in over 26 countries with partner networks in a further 50.

If you need help with a Vodafone product or service, call the Vodafone helpline on this page.