Virgin Atlantic

0843 557 3566

Virgin Atlantic is a transatlantic airline based in the UK. If you need assistance with a Virgin Atlantic flight or service, call the Virgin Atlantic helpline on 0843 557 3566.

Why would I contact the Virgin Atlantic Helpline?

  • To book a flight.
  • To make a change to an existing booking.
  • To find out more information about a destination.
  • To make a complaint about a Virgin Atlantic flight or employee.

Other Virgin Atlantic Contact Numbers

Department Contact Number
Customer Services 0843 557 3566
Head Office 0844 453 0238
Flight tracker 0843 557 3566

Virgin Atlantic Helpline Opening Hours

Days Opening Hours
Monday- Friday 24 hours
Saturday 24 hours
Sunday 24 hours

Virgin Atlantic Head Office Address

Department Address
Head Office The Office, Manor Royal, Crawley, West Sussex, RH10 9NU.

Are Virgin Atlantic flights ATOL protected?
Are Virgin Atlantic flights all inclusive?
Who does Virgin Atlantic codeshare with?

Virgin Atlantic Flights

Virgin Atlantic is an airline which focuses on flying transatlantic routes. You’ll find flights to destinations such as New York City, Las Vegas, Los Angeles, Orlando, Barbados, Cancun, Jamaica, Delhi, Shanghai, Hong Kong, Dubai, Lagos and Johannesburg. Virgin Atlantic flies from a range of major UK airports including Manchester, London Heathrow, Glasgow, Birmingham and Edinburgh. Virgin Atlantic flights have three classes: economy, premium economy and upper class.

Virgin Atlantic Inflight Entertainment

Virgin Atlantic has an in-flight entertainment system set into the back of each seat. There are over 50 films to choose from, from the latest releases to indie films and classics. Each month, a new mix of TV is available from sitcoms to documentaries, dramas to nature shows. There’s also a section specifically tailored to kids to keep them entertained. Lastly, you can sit back and listen to music with many different full albums available. Current films/ TV shows available on the Virgin Atlantic in-flight entertainment system (December 2016) includes Suicide Squad, War Dogs, Jason Bourne, Cafe Society, Finding Dory, The Jungle Book, Billions, Game of Thrones, Pretty Little Liars and Peppa Pig.

Virgin Atlantic Check In

If you are flying on an international flight with Virgin Atlantic, online check-in will open 24 hours before your flight is scheduled to depart. It will close 70 minutes before the flight leaves, so ensure that you check in as soon as possible. During online check-in, you will be able to see and change your seats, add your baggage and advanced passenger information, and print your boarding pass. Note that if you are flying with Virgin Atlantic’s partner airline Delta, you’ll need to use the Delta website to check in.

Virgin Atlantic Holidays

If you wish to book your flight and hotel at once, you can do so by booking through Virgin Atlantic Holidays, also known as Travelplus. You’ll find deals such as seven nights all-inclusive in Cuba, Dubai flights and hotel and Orlando car hire. You’ll have the advantage of having all your bookings in one place and the deals are often priced competitively.

Virgin Atlantic Flying Club

It’s free to join the Virgin Atlantic Flying Club and begin collecting miles. You can join the Flying Club online via the Virgin Atlantic website and you’ll just need to give a few personal details like your name and address. Once you’ve joined, you’ll be able to collect miles based on how far you’re flying- you can spend your miles on upgrades and reward flights, as well as many other things. You also work your way up different membership tiers- the higher your tier, the more rewards you will earn.

Virgin Atlantic Jobs

Whether you would prefer to be on the ground working at the airport, in the air as cabin crew or behind a desk in the Virgin Atlantic head office, there are plenty of Virgin Atlantic career opportunities. If you want to work in the head office, you can work in departments such as IT, marketing, HR, finance and commercial sales. If you wish to work in customer service, you could work in the contact centre or in your local airport. There are also opportunities in engineering and line and hangar maintenance. You could also work as a pilot or train to become one. If you wish to work in the sky, you could become cabin crew- working hard to make sure every customer’s flight is an enjoyable experience. Lastly, there are a number of leadership roles if you are passionate about the Virgin Atlantic brand and providing a great customer experience.

Virgin Atlantic Credit Card

The Virgin Atlantic White credit card is provided by MBNA. When you make your first purchase within 90 days, you will earn up to 3000 bonus miles which you can convert into rewards. There are also lots of other benefits to the card such as UK call centres, Apple Pay, online banking, 24-hour fraud support, paperless statements and no annual fee. You can check your eligibility for the Virgin Atlantic credit card here.

Questions people are asking about Virgin Atlantic

Are Virgin Atlantic flights ATOL protected?

Yes, the majority of Virgin Atlantic’s flights are ATOL protected. Some of the Virgin Holidays package holidays are not, so always double check if you are unsure.

Are Virgin Atlantic flights all inclusive?

Yes, your meals, snacks, drinks and entertainment are all included in the booking price of your Virgin Atlantic flight.

Who does Virgin Atlantic codeshare with?

Virgin Atlantic currently has six partner airlines that they codeshare with: Jet Airways, Flybe, Singapore Airlines, Delta, Air New Zealand, and Air China.

About Virgin Atlantic

Virgin Atlantic was founded over 30 years ago by an American lawyer and British pilot as British Atlantic Airways. The lawyer, Randolph Fields, met Richard Branson at a party and proposed a business idea which became Virgin Atlantic Airways. He later sold his stake due to differences with Branson. In 1984, the inaugural service was launched between Gatwick and Newark Airport (New Jersey).

Today, Virgin Atlantic is owned by Virgin Atlantic Limited, which is turn is owned by a mixture of the Virgin Group and Delta Air Lines. The airline’s main bases can be found at London Gatwick and London Heathrow, with another base at Manchester Airport.

If you need assistance with a Virgin Atlantic flight or service, call the Virgin Atlantic helpline using the phone number on this page.