Virgin Atlantic

0843 178 5799

Virgin Atlantic is a transatlantic airline based in the UK. If you need assistance with a Virgin Atlantic flight or service, call the Virgin Atlantic helpline on 0843 178 5799.

Virgin Atlantic Contact Numbers

Department Contact Number Opening Hours
Customer Services 0843 178 5799 24 hours, 7 days
Customer Services 0843 178 5799 24 hours, 7 days
Flights/Holidays 0843 816 6092 24 hours, 7 days
Check-In 0843 816 6093 24 hours, 7 days
Jobs 0844 453 0238 24 hours, 7 days
Flying Club/
White Credit Card
0843 816 6094 24 hours, 7 days

Customer Services

You can contact Virgin Atlantic customer services to book a flight, to make a change to an existing booking, to find out more information about a destination or to make a complaint about a Virgin Atlantic flight or employee. You can do these things by calling 0843 178 5799 where you will be directed to a member of the team who can help you with any questions or problems.

Virgin Atlantic Lost Property

If you’ve lost some property or your baggage has gone missing on a Virgin Atlantic flight you can phone the number 0843 178 5799. When you phone this number they’ll be able to find out if your property or bags have been located, and when you will get the returned to you. You can also phone this number to report lost property and find out if anything has been handed in yet.

Virgin Atlantic Flights/Holidays

Virgin Atlantic is an airline which focuses on flying transatlantic routes. You’ll find flights to destinations such as New York City, Las Vegas, Los Angeles, Orlando, Barbados, Cancun, Jamaica, Delhi, Shanghai, Hong Kong, Dubai, Lagos and Johannesburg. Virgin Atlantic flies from a range of major UK airports including Manchester, London Heathrow, Glasgow, Birmingham and Edinburgh. Virgin Atlantic flights have three classes: economy, premium economy and upper class. Yes, the majority of Virgin Atlantic’s flights are ATOL protected. For more information about Virgin Atlantic flights please call 0843 816 6092.

Some of the Virgin Holidays package holidays are not, so always double check if you are unsure. Yes, your meals, snacks, drinks and entertainment are all included in the booking price of your Virgin Atlantic flight. If you wish to book your flight and hotel at once, you can do so by booking through Virgin Atlantic Holidays, also known as Travelplus. You’ll find deals such as seven nights all-inclusive in Cuba, Dubai flights and hotel and Orlando car hire. You’ll have the advantage of having all your bookings in one place and the deals are often priced competitively. To book a Virgin Holiday package or to ask some questions about Virgin Holiday packages please call 0843 816 6092.

Check-In

If you are flying on an international flight with Virgin Atlantic, online check-in will open 24 hours before your flight is scheduled to depart. It will close 70 minutes before the flight leaves, so ensure that you check in as soon as possible. During online check-in, you will be able to see and change your seats, add your baggage and advanced passenger information, and print your boarding pass. Note that if you are flying with Virgin Atlantic’s partner airline Delta, you’ll need to use the Delta website to check in. For questions about checking in or if you have experienced problems whilst checking in please call 0843 816 6093.

Virgin Atlantic Jobs

Whether you would prefer to be on the ground working at the airport, in the air as cabin crew or behind a desk in the Virgin Atlantic head office, there are plenty of Virgin Atlantic career opportunities. If you want to work in the head office, you can work in departments such as IT, marketing, HR, finance and commercial sales. If you wish to work in customer service, you could work in the contact centre or at your local airport. There are also opportunities in engineering and line and hangar maintenance. You could also work as a pilot or train to become one. If you wish to work in the sky, you could become cabin crew- working hard to make sure every customer’s flight is an enjoyable experience. Lastly, there are a number of leadership roles if you are passionate about the Virgin Atlantic brand and providing a great customer experience. You can call 0844 453 0238 to speak to a member of the careers team who will be able to walk you through the application process or follow up on an application you have already made.

White Credit Card/Flying Club

The Virgin Atlantic White credit card is provided by MBNA. When you make your first purchase within 90 days, you will earn up to 3000 bonus miles which you can convert into rewards. There are also lots of other benefits to the card such as UK call centres, Apple Pay, online banking, 24-hour fraud support, paperless statements and no annual fee. You can check your eligibility for the Virgin Atlantic credit card here. You can call 0843 816 6094 for more information.

It’s free to join the Virgin Atlantic Flying Club and begin collecting miles. You can join the Flying Club online via the Virgin Atlantic website and you’ll just need to give a few personal details like your name and address. Once you’ve joined, you’ll be able to collect miles based on how far you’re flying- you can spend your miles on upgrades and reward flights, as well as many other things. You also work your way up different membership tiers- the higher your tier, the more rewards you will earn. For more information call 0843 816 6094.

Virgin Atlantic Head Office Address

Department Address
Head Office The Office, Manor Royal, Crawley, West Sussex, RH10 9NU.