Viagogo

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0843 178 3778

Contact Viagogo by calling 0843 178 3778. Viagogo is an online secondary ticket seller, which allows you to resell tickets to events. The seller sets the listing price of the tickets, and Viagogo takes some of it in fees. Viagogo operates all around the world now and ships tickets to most places. In the UK, the company is not reputable due to the number of complaints about Viagogo’s bad business practices ripping off customers.

Viagogo Contact Numbers

Department
Phone Number
Opening Times
Viagogo Customer Services
0843 178 3778
(Mon – Fri) 9am – 8pm
(Sat – Sun) 10am – 7pm
Viagogo Payments
0843 178 3779
(Mon – Fri) 9am – 8pm
(Sat – Sun) 10am – 7pm
Viagogo Delivery
0843 178 3780
(Mon – Fri) 9am – 8pm
(Sat – Sun) 10am – 7pm
Viagogo Complaints
0843 178 3781
(Mon – Fri) 9am – 8pm
(Sat – Sun) 10am – 7pm
Viagogo Careers
0843 178 3782
(Mon – Fri) 9am – 8pm
(Sat – Sun) 10am – 7pm

Viagogo Customer Services

Contact Viagogo on the phone by calling Viagogo customer support on 0843 178 3778. You can do this if you need help with an order as a buyer or with a sale as a ticket seller. To discuss your Viagogo order or listing, you will need the reference number. Due to the high volume of bookings through Viagogo, they may not answer. They will only assist within 3 days up to the event date or up to 3 months following it.

Viagogo Payments

Viagogo does not allow cancellations or refunds once you make a booking or agree to a sale. You will have to pay. Call 0843 178 3779 if there was a problem with the price that was not clear. You must contact them within half an hour of a payment failing if you don’t want Viagogo to cancel the order. If you sold tickets, allow up to 8 days from the event to receive your payment. Call Viagogo if you don’t receive it by this time.

Viagogo Delivery

Most event promoters only send the tickets out the week before, to try to prevent fraud. The seller must ship tickets to the buyer as soon as they receive them, and in time for the event. You should be allowed to update the delivery address at any time before shipping. Call Viagogo on 0843 178 3780 if you have issues with mailing tickets or you do not receive them in time. Viagogo may be able to make other arrangements.

Viagogo Complaints

To make a complaint about Viagogo, call 0843 178 3781. They do not set the ticket prices, but they do set other fees. Complain about misleading advertising if you think prices increase or the website pressures you into making a purchase. Definitely complain if you do not receive the tickets, or if the tickets are not the ones that the seller listed. Demand your money back if you are not able to get into or attend the event.

Viagogo Careers

As part of the entertainment industry, Viagogo has offices all around the world. Customers in around 150 countries need to communicate with Viagogo in at least 30 languages. If you enjoy music, sports, theatre, and travelling, then you might be interested in working for a company like Viagogo. Call 0843 178 3782 to ask to speak to HR or Recruitment about careers at Viagogo. There may be volunteer or graduate schemes.