0843 557 4394

TSB Contact Numbers

Department Contact Number Opening Hours
Customer Services 0843 557 4394 Monday-Friday: 9am-6pm
Saturday: 9am-5pm
Sunday: Closed
TSB Current Account 0843 208 2418 Monday-Friday: 9am-6pm
Saturday: 9am-5pm
Sunday: Closed
TSB Online Banking 0843 208 2419 Monday-Friday: 9am-6pm
Saturday: 9am-5pm
Sunday: Closed
TSB Mortgages 0844 248 2412 Monday-Friday: 9am-6pm
Saturday: 9am-5pm
Sunday: Closed
TSB Credit Cards 0844 248 2413 Monday-Friday: 9am-6pm
Saturday: 9am-5pm
Sunday: Closed

Customer Services

If you would like to speak to someone from the TSB Customer Services team, you can do so by calling 0843 557 4394. This line is automated, which means that calling this will put you through to a service. From this, you can select the customer services team from the range of corresponding numbers on the keypad.

TSB Current Account

TSB offers a range of banking options to suit different people, all of which can be found on the TSB website. If you do not want to visit the website and have questions about switching your current account to TSB, you can visit your nearest TSB branch where you can discuss your options with an adviser. You can also discuss this with someone from the TSB Accounts team on 0843 208 2418. 

All of the TSB current accounts include a TSB Visa Debit Card/TSB Contactless card, text message alerts that will allow you to keep on top of your own banking activity, a money planner and access to online banking either from your computer or on the go via your smartphone or tablet. TSB’s most popular current account is the Classic Plus Account and you can read reviews from those that have one, on the website. If you would like to know more about any of the current accounts available to you from TSB, you can call their dedicated line on 0843 208 2418. 

TSB Online Banking

TSB offers a great online banking service that can be accessed by their website but is also available as an app to download to your tablet, Smartphone or Android. You will first need to register for online banking if you haven’t already and you can do this online via their website or in your branch. You will be given a username and password which must be remembered to access your banking. If you have forgotten your log in details, please ring 0843 208 2419 where you can answer a range of security questions that will allow you to gain access to your account. This line can be busy, which is why you will be placed on hold until someone from the team can assist you further. When calling this line, you will be asked a number of questions to confirm your identity; such as your name, address and DOB. You may also be asked to answer any security questions that you set when you opened your account with TSB.

TSB Mortgages

You can browse the mortgages that TSB have to offer on their website, or if you want further information, you can book an appointment with one of TSB’s professional mortgage advisers. You can also ask for advice and help with TSB by using their helpline number, 0844 248 2412. This number is automated, which means you can choose which line will help you the most from the choices you are given. If you are unsure which department will help you further.

TSB Credit Cards

There are different credit cards to match different needs on the TSB website and you can compare them all either by using the credit card finder or reading for yourself the benefits of each one. There is even a credit card available for students as TSB knows that being at university can sometimes cause financial strain that you may need help with. Call 0844 248 2413 for more information about financial help and credit cards that are available from TSB.

Other ways to contact TSB

If you would like to write a letter to TSB, you can do so at the following address.

Henry Duncan House, 120 George Street, Edinburgh EH2 4LH

This is the head office address for TSB, and writing a letter will ensure a reply within 2 weeks.