0843 557 3626

Thomson Helpline

Thomson is a UK based travel retailer. By 2018, the Thomson name will be changed to TUI – as to represent the company that own it.

Thomson Helpline Opening Hours

Thomson Opening Hours
Helpline 8:30am-11:30pm, 7 days a week

Other Numbers for Thomson UK:

Thomson Phone Number
Head Office Helpline  0843 557 3626
Customer Services  0843 557 3626
Thomson Complaints  0843 557 3626

Thomson Head Office Address

Department Address
Head Office Thomson Holidays
Wigmore House
Wigmore Lane
The United Kingdom.

What is the Thomson Baggage Allowance?
Are all Thomson Cruises All Inclusive?
Are Thomson Flight ATOL protected?
When can I check in online with Thomson?
When can I choose my flight seats with Thomson?

Why contact the Thomson Helpline:

      • To complain about a service or member of staff from Thomson
      • To inquire about flight details, or whether they take flight requests
      • For more information on a service provided by the airline
      • If you wish to make changes to your upcoming travel plans with Thomson
      • To change the details on your upcoming tickets with Thomson

Thomson Holidays

Thomson Holidays is a popular travel guide and operator owned by the TUI group. In 2018, the company will take on the TUI name. The Headquarters for the company are currently in England. The company offer holidays to hundreds of destinations around the world. Customers can book holidays through the operator via their website, or by visiting their local Thomson travel agents. You can find your local Thomson branch by using their branch locator tool.

Thomson Jobs

Thomson Helpline Whether you’re looking for a job with Thomson Cabin Crew, Head Office positions, Graduate jobs, or for work abroad with Thomson, the Thomson career website is perfect for you. Browse a range of jobs and tips on how to apply for the perfect career. You can also search for great opportunities in your area, as well as read testimonials on seasonal work with the travel giant.

Manage booking with Thomson

It’s easy to manage your booking online with Thomson. Simply enter your departure date, along with your flight reference number. From here you will be able to check in online, buy seats, and cancel your booking if you need to. If you are struggling to log into your booking, ring the number above and a member of customer services from the Thomson Helpline will be able to help you with your account

Thomson All Inclusive

As well as offering Half Board deals, Thomson also offers All Inclusive Holidays. This means that you will receive free food and drinks at your hotel throughout your stay. Until October 31st, those who book Cruises through Thomson will also receive a free upgrade to All Inclusive. This can lead to savings of over £100 per person. For more information on this deal, visit your local Thomson travel agent and speak to a member of staff.

Thomson Last Minute Holidays

If you’re looking to book a last minute deal with Thomson, you can so over on their Last Minute page. Holidays are included there for places all around the world for as little as £100 per person. You can also customise your search to specific dates, countries, and board. You can also visit your local Thomson branch for more information on the current Last Minute Deals on offer from the company. As well as this, you can ring the number above. We will put you in contact with a member of staff who can help you find the best last minute holiday for you.


What is the Thomson Baggage Allowance?

The amount of baggage allowance you are allowed to take on your Thomson Holiday can vary. The majority of flights allow for 15 kg of baggage per person. However, some holiday deals will allow up to 20kg. The amount of baggage you are allowed will clearly be printed on your ticket. You hand luggage on Thomson Flights must weigh no more than 5kg, and have dimensions no more than 55x40x20cm.

Are all Thomson Cruises All Inclusive?

Until October 31st, 2017, Thomson is offering free All Inclusive upgrades on all Cruise holidays purchased through them. For more information on the upgrade, ring the Thomson Helpline.

Are Thomson Flight ATOL protected?

Yes, all Thomson Holidays and Flights are ATOL protected when you book with the company. This means that if the company becomes bankrupt when you are on your holiday, you are guaranteed a flight to get you home safe.

When can I check in online with Thomson?

You can check-in online from 7 days before your flight on the Thomson website. You will receive an email from the travel company 8 days before your flight as a reminder.

When can I choose my flight seats with Thomson?

You can usually pay for your seats with Thomson during the booking process with your travel agent or online. If not, you can do so at any time before your flight. Please bare in mind that seats may be booked quickly, and if you do not book your seats as you book, your desired seats may be taken from you.

More about Thomson

Founded in 1977, Thomson has been offering package holidays ever since. Flights, travel, hotel and food are all included in package holidays from Thomson. Over the years, Thomson has brought out a range of deals and package holidays that have yet to be topped by competitors. For example, their all Inclusive Cruises ensure great food and travel around the world. The travel company also offer holidays in Europe, the Carribean, and Iceland. You can also visit the Northern Lights with Thomson Holidays.

In 1998, the company was bought by the TUI group, which owns and operates other holiday and travel companies in the UK as well as abroad. By 2019, the company aims to be completely renamed to TUI.

Below you can find a recent video uploaded to the Thomson Youtube Account. For more videos and adverts such as this, click on this video below and you will be redirected to the Thomson Youtube Channel. For any information, or questions regarding the Thomson business, ring the number above and a member of customer services from the Thomson Helpline will be able to help you.