TFL

0844 453 0120

Transport For London (TFL) is run by the UK government and ensures the smooth running of London Transport services such as the London Underground and TFL Rail. T0 contact the TFL head office helpline call 0844 453 0120

TFL Helpline Numbers:

Departments Helpline Opening Hours
Head Office 0844 453 0120 8:30am-11:30pm,
7 days a week
Customer Services 0843 557 3455 8:30am-11:30pm,
7 days a week
Journey Planner 0844 248 1862 8:30am-11:30pm,
7 days a week
Congestion Charges 0844 248 1863 8:30am-11:30pm,
7 days a week
 Careers 0844 248 1866 8:30am-11:30pm,
7 days a week
Funding 0844 248 1867 8:30am-11:30pm,
7 days a week
Services 0844 248 1868 8:30am-11:30pm,
7 days a week

Transport For London (TFL) – 0844 453 0120

Transport For London (TFL) is run by the UK government and ensures the smooth running of London Transport services such as the London Underground and TFL Rail. TFL is funded by a number of things. The main source of funding comes from Fair prices throughout their network. However, the TFL is also funded by grants from the UK government, borrowing from reserves and Crossrail funding. When paying for your congestion charge, this must be paid to the TFL. you can pay the congestion charge with TFL in a number of ways. No matter how many times you may drive in and out of congestion zones during the day, you only need to pay the charge once. For more general information on the Transport for London government body, call the Transport for London Helpline on 0844 453 0120, where we will patch you directly through to a member of customer service who can help you further.

Customer Services – 0843 557 3455

You can contact the TFL customer services helpline to register a complaint with the TFL about a member of staff, or about the level you have received a service governed by the in London, to ask about certain routes or ticket prices with a TFL service, if you have been charged for something via TFL and would like to talk to a member of staff about refunds, if you wish to make changes to any upcoming travel plans with TFL, to inquire about jobs and careers with Transport For London or if you have any other questions. To contact the TFL customer services helpline please call 0843 557 3455.

Journey Planner – 0844 248 1862

If you are looking to plan an upcoming journey with Transport to London and would like to know of any route changes or delays, the TFL Journey Planner is great for doing so. Simply enter where you would like to leave from, and where you would like to travel to, and the planner will give you the best options for you, including information on any delays on certain lines. You can also download the planner in the app store. The planner can tell you information on buses, trains, tubes, and any other service governed by the Transport for London. If you’re having a problem with the Journey Planner or you need some help using the planner please call 0844 248 1862.

Congestion Charge – 0844 248 1863

You can pay the congestion charge with TFL in a number of ways. No matter how many times you may drive in and out of congestion zones during the day, you only need to pay the charge once. The charge is £11.50 if you are paying in advance or on the day of travel. If you have not paid, you will have to pay £14 the following day. You can also set up a direct debit with the TFL on their website, in which you can automatically be charged for congestion if you drive through certain zones. If you are a resident, blue badge holder, have a vehicle for 9+ seats, or drive a motor tricycle, you do not have to pay the congestion charge. For more information on drivers who are exempt from the charge, call the helpline on 0844 248 1863.

Careers – 0844 248 1866

If you are looking for a job or graduate scheme with Transport for London, you can browse through current openings on their careers website. Search and apply for the jobs suited to you and your skills, or find out about current opportunities in your area. If you have applied for a job and not heard anything from TFL or you would like to be walked through the application process please call 0844 248 1866.

Funding – 0844 248 1867

TFL is owned and run by the Greater London Authority, a parent authority own by the UK government. This means that TFL is run and governed by the UK government. TFL is funded by a number of things. The main source of funding comes from Fair prices throughout their network. However, the TFL is also funded by grants from the UK government, borrowing from reserves and Crossrail funding. For more information about the TFL’s funding call the helpline on 0844 248 1867.

Services – 0844 248 1868

The Transport for London governs a number of road and rail services throughout London. It governs tube services throughout London, as well as overground, TFL Rail, Tram and DLR routes. For more information about the TFL services please call the helpline on 0844 248 1868.

Head Office Address for TFL

Department Address
Head Office TfL Customer Services
4th Floor,
14 Pier Walk
London
SE10 0ES
The United Kingdom