Tesco Mobile

0843 557 3624

Tesco Mobile is a mobile phone network based in the UK. If you need assistance with your Tesco Mobile device, call the Tesco Mobile helpline on 0843 557 3624.

Tesco Mobile Contact Numbers

Department Contact Number Opening Hours
Head Office 0843 557 3624 Monday-Friday
8am-9pm
Saturday
8am-8pm
Sunday
10am-6pm
Customer Services 0844 826 0544 Monday-Friday
8am-9pm
Saturday
8am-8pm
Sunday
10am-6pm
Mobiles 0843 178 3439 Monday-Friday
8am-9pm
Saturday
8am-8pm
Sunday
10am-6pm
Pay Monthly 0843 178 3440 Monday-Friday
8am-9pm
Saturday
8am-8pm
Sunday
10am-6pm
SIM Only 0843 178 3441 Monday-Friday
8am-9pm
Saturday
8am-8pm
Sunday
10am-6pm
Pay as You Go 0844 248 2642 Monday-Friday
8am-9pm
Saturday
8am-8pm
Sunday
10am-6pm

Tesco Mobile – 0843 557 3624

Tesco Mobile is a UK-based mobile phone network owned by the supermarket Tesco. Occasionally, you may find that you need assistance with a Tesco Mobile product – to upgrade your device, add a bolt on such as extra data or make a complaint about an aspect of the service that you have been receiving from Tesco Mobile. It was established in May 2003 and ventured into Ireland three years later as a joint venture between Tesco Mobile and O2 Ireland. The network also operates in Hungary, Slovakia and the Czech Republic. For more information about the Tesco Mobile network or for assistance with a product/service, call the Tesco Mobile head office helpline number on 0843 557 3624.

Customer Services – 0844 826 0544

You may need to talk to customer services to upgrade your current Tesco Mobile device, to make a payment on an outstanding balance, to add a bolt on to your account, to top up a pay as you go mobile, to find your nearest Tesco Mobile store or to make a complaint about a Tesco Mobile product, service or employee. To contact Tesco Mobile please call 0844 826 0544 to be directed to a member of the team. Tesco Mobile has coverage over 99% of the UK because it uses the O2 network. This means that its 4G signal is stronger than some other smaller networks. If you are unsure whether Tesco Mobile covers your area you can use the website to check just enter your postcode and the website will do the rest for you, you can also call 0844 826 0544 to find out if Tesco Mobile covers your area or get help if you have not been receiving signal.

Mobiles – 0843 178 3439

There are lots of phones available from Tesco Mobile. The selection that you get to choose from depends on whether you opt for a pay monthly phone or for a phone on pay as you go. Some examples of the current phones available from Tesco Mobile include the iPhone 5s/6s/SE/7, HTC Desire 530, Motorola Moto G4, Samsung Galaxy S7 Edge, and the Sony Xperia X. To find out prices of a specific model or to find out if Tesco Mobile offers a specific model please call 0843 178 3439.

Pay Monthly – 0843 178 3440

There are several contract options available if you wish to pay monthly. The Anytime Upgrade tariff allows you to get the latest smartphone without paying excessive fees to upgrade early. If you do decide to stay with your phone following the contract, your monthly payments will decrease accordingly. You will be given a phone payment which relates to how much you paid upfront for the phone and the value of the phone itself. You’ll then choose a usage payment, relating to which package of data, texts and calls you choose. Your data allowance can range from 1GB-20GB depending on how much data you think you’ll use. The two payments are then added together to create the total price that you will pay for the phone. When you order a pay monthly phone from the Tesco website, you will get free delivery and your order will be delivered by DPD, which means you can track it easily. For more information or to get help with payment problems please call 0843 178 3440.

SIM Only – 0843 178 3441

If you like the phone that you have, a SIM only tariff could be a great option for you. A SIM-only contract can be as short as a month or can roll on for several months, depending on what is best for you. Contracts can be as long as 18 months. Allowances vary from 250 minutes, 5000 texts and 500mb of data to 5000 minutes, 5000 texts and 12GB of data. To buy a SIM or for information about the SIM only option please call 0843 178 3441.

Pay As You Go – 0844 248 2642

If you opt for a pay as you go phone, you can get a SIM free of charge. You can choose from Rocket Packs or Triple Credit. Rocket Packs are ideal for 4G data and you can swap to a different pack whenever you wish. You can top up as little as £5 for 100MB, 100 minutes and 100 texts, or up to £20 for 4GB, 2000 minutes and 5000 texts. You can purchase a top up for your Tesco Mobile pay as you go phone by calling 4444 from your phone, by purchasing a voucher in a Tesco store, at cash points or by using your account to order an E-top up card and taking it to your nearest shop. If you’re experiencing problems with your Pay as You Go phone such as not receiving the minutes/texts/data you have paid for please call 0844 248 2642 for help.

Tesco Mobile Head Office Location

Department Location
Head Office Tesco Mobile Limited
Dumers Lane
Radcliffe
Bury
BL9 9QL