Tesco Mobile

0843 557 3624

Tesco Mobile Helpline
Tesco Mobile Helpline

Tesco Mobile is a mobile phone network based in the UK. If you need assistance with your Tesco Mobile device, call the Tesco Mobile helpline on 0843 557 3624.

Tesco Mobile Contact Numbers

Department Contact Number
Customer Services 0843 557 3624
Head Office 0844 248 2642
Billing 0844 453 0170

Tesco Mobile Head Office Location

Department Location
Head Office Tesco Mobile Limited
Dumers Lane

Tesco Mobile Helpline Opening Hours

Days Opening Hours
Monday- Friday 8am-9pm
Saturday 8am-8pm
Sunday 10am-6pm

Where to buy a Tesco Mobile top up?
What is Tesco Mobile’s coverage like in Ireland?
Are Tesco Mobile contract phones locked?

Why would I need to call the Tesco Mobile Helpline?

  • To upgrade your current Tesco Mobile device.
  • To make a payment on an outstanding balance.
  • To add a bolt on to your account.
  • To top up a pay as you go mobile.
  • To find your nearest Tesco Mobile store.
  • To make a complaint about a Tesco Mobile product, service or employee.

Tesco Mobile

Tesco Mobile is a UK-based mobile phone network owned by the supermarket Tesco. Occasionally, you may find that you need assistance with a Tesco Mobile product – to upgrade your device, add a bolt on such as extra data or make a complaint about an aspect of the service that you have been receiving from Tesco Mobile. If you do need to contact Tesco Mobile, the easiest way to do so is by calling the Tesco Mobile helpline on this page.

Tesco Mobile Phones

There are lots of phones available from Tesco Mobile. The selection that you get to choose from depends on whether you opt for a pay monthly phone or for a phone on pay as you go. Some examples of the current phones available from Tesco Mobile include the iPhone 5s/6s/SE/7, HTC Desire 530, Motorola Moto G4, Samsung Galaxy S7 Edge, and the Sony Xperia X.

Tesco Mobile Pay Monthly

There are several contract options available if you wish to pay monthly. The Anytime Upgrade tariff allows you to get the latest smartphone without paying excessive fees to upgrade early. If you do decide to stay with your phone following the contract, your monthly payments will decrease accordingly. You will be given a phone payment which relates to how much you paid upfront for the phone and the value of the phone itself. You’ll then choose a usage payment, relating to which package of data, texts and calls you choose. Your data allowance can range from 1GB-20GB depending on how much data you think you’ll use. The two payments are then added together to create the total price that you will pay for the phone. When you order a pay monthly phone from the Tesco website, you will get free delivery and your order will be delivered by DPD, which means you can track it easily.

Tesco Mobile SIM Only

Tesco Mobile Phones
Tesco Mobile Phones

If you like the phone that you have, a SIM only tariff could be a great option for you. An SIM-only contract can be as short as a month or can roll on for several months, depending on what is best for you. Contracts can be as long as 18 months. Allowances vary from 250 minutes, 5000 texts and 500mb of data to 5000 minutes, 5000 texts and 12GB of data.

Tesco Mobile Pay As You Go

If you opt for a pay as you go phone, you can get a SIM free of charge. You can choose from Rocket Packs or Triple Credit. Rocket Packs are ideal for 4G data and you can swap to a different pack whenever you wish. You can top up as little as £5 for 100MB, 100 minutes and 100 texts, or up to £20 for 4GB, 2000 minutes and 5000 texts.

Tesco Mobile Coverage

Tesco Mobile has coverage over 99% of the UK because it uses the O2 network. This means that its 4G signal is stronger than some other smaller networks. If you are unsure whether Tesco Mobile covers your area you can use the website to check- just enter your postcode and the website will do the rest for you.

Tesco Mobile App

The Tesco Mobile app is one of the most convenient ways to manage your Tesco Mobile account. If you have an Android phone and you’re on pay as you go, you can now use the app to check your balance, top up, find out more about roaming and manage parental controls. If you’re a pay monthly customer, the app is available for iPhones, Android phones and Windows phones. You can use the app to keep track of your remaining calls/texts/data, check your bill, add bundles, change your buffer amount which stops you spending and see how much calling/texting will cost you before you travel. You can also get the app on tablets.

Questions people are asking about Tesco Mobile

Where to buy Tesco Mobile top up?

You can purchase a top up for your Tesco Mobile pay as you go phone by calling 4444 from your phone, by purchasing a voucher in a Tesco store, at cash points or by using your account to order an E-top up card and taking it to your nearest shop.

What is Tesco Mobile coverage like in Ireland?

In Ireland, Tesco mobile is estimated to have 99.6% coverage as it uses the Three Ireland network which has a strong presence in the area.

Are Tesco Mobile contract phones locked?

Yes, phones purchased from Tesco Mobile on a contract will be locked to the network. Your phone will be free to unlock after 12 months and to arrange this you should contact Tesco Mobile directly.

About Tesco Mobile

Tesco Mobile is a mobile virtual network operator in the UK, using O2’s network. It was established in May 2003 and ventured into Ireland three years later as a joint venture between Tesco Mobile and O2 Ireland. The network also operates in Hungary, Slovakia and the Czech Republic.

The customer care operations for Tesco Mobile are handled by O2 at its call centre in Bury.

For more information about the Tesco Mobile network or for assistance with a product/service, call the Tesco Mobile helpline number on this page.