Sports Direct

0844 248 2683

sports direct store

About Sports Direct

Sports Direct was established in 1982 by owner Mike Ashley. It is a British Retail Group specialising in sportswear and equipment for men, women and children. It is the UK’s largest sports-goods retailer and has approximately 670 stores worldwide. Sports Direct is on the London Stock Exchange and currently stocks well-known brands such as Donnay, Everlast and Firetrap. Owner Mike Ashley and the Sports Direct brand in general, came under fire at the beginning of 2013 for employing staff using zero hour contracts and not providing acceptable employee work conditions. In 2016 they admitted to breaking the law and were ordered to give any unlawfully held wages back to the workers affected. The company currently has 470 UK stores.

Additional Sports Direct Contacts

Sports Direct Phone Number
Head Office Contact 0844 248 2683
Customer Services Contact 0844 248 2683
Complaints Service 0844 248 2683

Sports Direct Helpline Opening Hours

Department Opening Hours
Head Office Monday – Saturday: 8am – 8pm
Sunday: 10am – 5pm

Sports Direct Head Office Address

Department Address
Head Office Sports Direct International plc
Unit A Brook Park East
Shirebrook
NG20 8RY

Reasons to call the Sports Direct Contact Number

  • I want to make a complaint to Sports Direct
  • I want to know if a specific Sports Direct item is in stock
  • I have previously made a complaint about Sports Direct and it wasn’t taken further
  • I work for Sports Direct and want to contact HR
  • I have ordered a product from Sports Direct and it hasn’t arrived on time
  • I have ordered a product from Sports Direct and have inputted the wrong details
  • I have received a faulty/damaged or broken product from Sports Direct
  • I would like to apply for a job at Sports Direct
  • I would like to locate my nearest Sports Direct
  • I want to know what brands are available at Sports Direct
  • I would like more information about the Sports Direct delivery process
  • I would like to return an item to Sports Direct

Sports Direct UK

Sports Direct has a wide range of reasonably priced, top quality items from famous brands, all of which can be bought in store or from their website. If you are choosing to shop online, the process is simple and you can add any chosen items to your basket and head to the checkout where you can pay via debit or credit card. Whether you are shopping for menswear, ladieswear or childrenswear there is plenty to choose from from the categories on the website. Sports Direct offers a great range of footwear but it is not just sportswear that is available and you can also browse through things like coats, bikinis, knitwear, pyjamas and a wide range of top quality accessories. If you are looking for a specific product you can use the search bar on the homepage or you can call the helpline. There is a category dedicated to football shirts from every team, including international teams and these can be ordered directly from the website or picked up in store. You can personalise the shirt with your name my clicking the ‘MyID personalisation’ option. If you are having trouble doing this call the Sports Direct helpline. Don’t forget that there are great deals available on the Sports Direct website and it may just be worth browsing through them before committing to a purchase. Deals are updated regularly and include flash sales and a clearance section.

Sports Direct Jobs

There are many different vacancies to apply for at Sports Direct such as a job in retail, a job in the head office or a graduate placement. You can browse all of the jobs online but if you would like more information about a specific role, you can call the helpline. If you find that there are not any roles that suit your skills set, qualifications or location at this moment in time then please continue to check back or sign up for email alerts as the job positions are updated regularly. If you feel you are being treated unfairly in the workplace by Sports Direct as a company then please ring the helpline to report your issue.

woman joining sports direct fitnessSports Direct Fitness

If you have a local Sports Direct fitness gym in your area you might want to sign up. You can sign up on the Sports Direct Fitness website where you can also book a class and locate your nearest gym. Memberships are flexible and tailored to you, so you will be given a price once you have entered your details. You will then be given a pin which will allow you access to any of the Sports Direct gyms. All classes are free of charge. If you are having any trouble joining or would like more information about Sports Direct gyms then please call the helpline.

Sports Direct Voucher Code

Voucher codes for sports direct can be used both in-store and online. You can shop online if you have been gifted an e-voucher or you can buy someone an e-voucher for them to use online themselves. The prices you can add onto the cards range from £5 to £250. You can also use this in store. The cards are valid for up to 24 months, and if you are using it online there will be a code on the back of the card that you will be required to enter at the checkout. The discount will then be applied.

Sports Direct Store

You can call the helpline to locate your nearest Sports Direct store, they are usually found in city centres and retail parks. The Sports Direct website also includes a list of stores and an active store finder for your convenience. This feature uses your current location.

Sports Direct Delivery

if you have ordered something off the Sports Direct website you can choose to have it delivered to an address of your choice. You will receive order confirmation once you have placed your order and the payment has gone through. This confirmation will also include the item’s order number and an expected delivery date. You will receive another email to confirm that your order has been processed and on this, you will receive tracking information which you can use if your parcel does not arrive on time. If you notice a mistake in the confirmation that you receive or find your order has not turned up on time, call the helpline. If you use UK standard delivery on your order you will be charged £4.99 and can expect your order in 3 to 5 working days. If you need your order sooner, you can order it with Express Delivery for £6.99 and expect it in 1-2 working days (if ordered before 7pm) – please note that bank holidays will affect this. Click and Collect is also available at Sports Direct for £4.99. When you collect your parcel you will need to bring a form of ID with you which can be things like a valid passport, a driver’s licence, a cheque book or a utility bill.