0843 557 3619

Contact Sony in the UK on 0843 557 3619 for assistance with Sony electronic products and services, including the iconic PlayStation and Xperia phones.

About Sony

In 1946, Masaru Ibuka opened an electronics shop in a department store building in post-World War II Tokyo. The TR-63 portable transistor radios produced by the company cracked the US market in the 1950s. After launching this industry of consumer microelectronics, by 1958 the company changed its name to Sony. The name came from the Latin root of “sonic” and “sound” which is “sonus.”

Sony Electronics is only a quarter of the Sony Group, which also produces motion pictures, music, and financial services. As well as being a leading seller of electronics for consumers and professionals, this makes Sony one of the world’s most extensive entertainment companies. The Japanese corporation aims to inspire and create new experiences, by delivering innovative exciting entertainment.

Sony Contact Numbers

Call these numbers during opening hours for general queries and complaints regarding particular devices.

Phone Number
Opening Times
Customer Services
0843 557 3619
(Mon-Fri) 9am – 6pm
(Sat) Closed
(Sun) Closed
Sony Mobile
0843 557 5223
(Mon-Fri) 8am – 8pm
(Sat) 9am – 5pm
(Sun) Closed
Sony Electronics
0843 208 1778
(Mon-Fri) 9am – 6pm
(Sat) Closed
(Sun) Closed

Customer Services – 0843 557 3619

Get in touch with Sony’s customer services team on 0843 557 3619 from Monday to Friday. They will help you locate your nearest Sony store or retailer to buy the Sony product you’re looking for. They can provide all the product information and advice you need, too. From special offers and promotions to tips and tutorials, Sony will help you get the best out of your purchase. You can also call this number for guidance on creating a My Sony account, registering your product for warranties, and booking repairs if necessary.

Sony Mobile – 0843 557 5223

For any issue relating to your Sony Xperia smartphone, tablet, or accessories, call Sony Mobile on 0843 557 5223. Get detailed specifications for the whole range of Xperia smart devices. Receive technical support for problems with your device or its operating systems. If you ordered from the Sony Mobile online shop, call to track your order or report any issues with delivery. If you want to return your Sony Mobile product or find it’s faulty, then call to look into your options for returns, exchanges, or repairs.

Sony Electronics – 0843 208 1778

For help with the entire range of Sony electronic products outside of Sony Mobile, call 0843 208 1778. This helpline covers everything from TVs, computers, cameras, storage, gaming, audio, and professional business equipment. While you can contact the retailer for returns and refunds if you didn’t buy directly from Sony, you can call this number for all product issues since Sony manufactures them. Get updates on the latest developments in software and hardware for your devices by calling this number.

Other Ways to Contact Sony

Contact Sony online via social media if you have Facebook or Twitter. Otherwise, you can try searching for answers yourself on the Sony Community message boards. If you’d rather just write a complaint letter, then you can send it to Sony’s UK Head Office in Weybridge at the address in the table below.

Sony UK Head Office
Sony Europe Limited
The Heights, Brooklands
United Kingdom