0843 208 1778

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Additional Sony Contacts

Sony Phone Number
Sony Office 0843 208 1778
Sony Complaints 0843 208 1778
Customer services 0843 208 1778

Sony Helpline Opening Hours

Department Opening Hours
Head Office 8am to 12 midnight, every day of the week

Sony Head Office Address

Department Head Office
Head Office Sony Europe Limited – Head Office UK
Semiconductor & Electronic Solutions
The Heights, Brooklands, Weybridge, Surrey
KT13 0XW

Reasons to Call the Sony Helpline

  • I have a complaint to make to Sony
  • I have a product from Sony that is damaged, faulty or broken
  • I have forgotten the login details to my Sony account
  • I want further information about a specific Sony product
  • I want to subscribe to the Sony newsletter
  • You would like to be put on the waiting list for a product that is out of stock
  • I have bought a new product from Sony and I am having trouble using it
  • I would like to know if there are any offers and promotions on with Sony at the moment
  • I work for Sony and need to contact HR
  • I want to locate my nearest seller of Sony products
  • I am having trouble accessing the Sony community

The History of Sony

Sony has its headquarters in Tokyo as it originally a Japanese corporation and was first established 70 years ago, in 1946. The business structure is not just technology and also includes gaming, entertainment and financial services. Sony is known as one of the most comprehensive entertainment companies in the world. Sony Group is parented by the Sony Corporation. The business, first established during World War 2 was set up primarily in a department store in Tokyo. From here, it went on to achieve globalisation, creating the infamous Playstation in the early 1990’s, that has grown with the company. Another creation that Sony is renowned and one that has been and gone in favour of Apple’s iPod, is the Sony Walkman. Established in 1979, it was the world’s first portable music player. Sony also built the MiniDisc in 2004.

Sony Uk

You can browse all of the Sony products that are available to buy in the UK on the UK version of the Sony website. If you know what you are looking for you can use the search bar in the top right of the corner, or perhaps you have some items already saved to your ‘favourites’ also accessible from the top of the home page. If you want to browse what is available, you can search through the four different categories which are Electronics, Playstation, Entertainment and Support. You can find things like televisions and home cinemas, video cameras, audio devices, smartphones and tablets in the electronic section. There are a lot of products to browse and so if you can’t find a particular product you can call the Sony helpline and a member of the team will assist you in finding what you are looking for. If it is a Playstation that you’re after the Sony website will tell you all that you need to know about the latest technology, with the latest version of the Playstation 4 being described as the ultimate home entertainment centre. Sony have also progressed their technology with the brand new Playstation VR where you can explore the world of Virtual Reality and be pulled into your own game. If you would like more information about any of the Playstation products as well as where to buy them quickly and easily, you can go direct to the Playstation website. Please call the helpline if you are having any issues with ordering a product or have ordered a product and it has not arrived on time. If your Playstation or any other electronic device bought from Sony, appears faulty, breaks unexpectedly or stops working as it should, please call the helpline for assistance. If you are experiencing any issues with any of your Sony products you can also visit the Sony support centre which can be accessed via their website. The Sony support centre features the Sony community which where you can ask other Sony customers any questions you may, or report any issues you are experiencing. This is a useful feature as there may be someone else who has/had the same issue and may be able to offer you some free advice.

Sony TVSony TV

There are a wide range of televisions available to buy from Sony. You can see them in most electronic stores but can browse the full collection online. The three main TV types are the standard televisions, the home cinemas and the projectors, and depending on what your budget is, where you want the TV and how often you plan to watch it, you might want to consider all three options. The Sony projectors are probably the newest creations to the Sony TV world and are definitely worth considering. All of Sony’s home cinema projectors are professionally made and create amazingly clear images. They can be bought in both 2D and 3D, depending on what you are looking for. For help choosing a Sony TV or using a projector in your home cinema, please call the Sony helpline. A member of the team will also be able to tell you if a specific item is in stock.

Sony Xperia

Sony Xperia is Sony’s range of smart products including smartphones, tablets, smart products such as wristbands and watches and accessories such as phone cases and tablet covers. All of the products can be browsed on the Sony website, including the best-selling Sony Xperia Smartphone. If you are looking for a professionally built and stylish tablet, you can browse through the likes of the Xperia Tablet Z and the Xperia Tablet Z2 both of which have a 10.1 inch full HD display. The latest model in the Xperia Tablet range is the Z4 which has an ultra-bright 2K display and is super slim and lightweight. for further information about these tablets as well as the other smart products available, call the helpline.

Sony Mobile

Sony Mobile is the producer of the popular Sony Xperia smartphone, the latest being the Sony Xperia XZ which boasts a revolutionary camera that allows you to capture a moment without blur, so you can capture movement, as it happens. The XZ also comes in a smaller version known as the X compact and you can buy them straight from the Sony website where they will be delivered to you. If you have ordered a Sony smartphone and have not received it on time, or would like to return it back to Sony, please call the contact number. The new Sony smartphones are a great example of innovative technology that can fit in your pocket.


By creating a Sony account, you can all of your information in one, handy place. You can also have the opportunity to personalise your own experience with Sony. To log into your MySony account, head to the Sony website and it will be in the top right-hand corner. You can also sign in to view your registered products and visit the Sony community.