0843 208 1758

sage logo

Sage Contact Numbers:

Sage Phone Number
Head Office 0843 208 1758
Payroll Enquiries 0843 208 1758
Complaints 0843 208 1758

Sage Helpline Opening Hours:

Day Opening Hours
Mon-fri 24/7
Weekend 24/7

Sage Head Office Address:

Head Office Address
Sage Head Office
Sage Pay Europe Limited
North Park
Newcastle upon Tyne
NE13 9AA

About Sage

The Sage Group is an enterprise software company which has its headquarters in Newcastle. It currently has 6.1 million customers worldwide and offices in 24 countries. It is the third largest of its kind and the main supplier of enterprise resource planning software to small businesses. The company is also listed on the London Stock Exchange. Sage was founded in 1981 in its hometown of Newcastle, but in 2001 it began to be accredited by all major banks. Sage now serve 50, 000 customers.

Reasons to call the Sage helpline

  • I would like to become a Sage customer
  • I would like to make a complaint about Sage’s services
  • I work for Sage and need to contact HR
  • I have spotted a mistake on the Sage website
  • I have forgotten the log in details to my Sage account
  • A product I have bought from Sage is faulty or broken
  • I need to make a payment to Sage

Sage Pay

Sage Pay provides payment solutions for big and small businesses, giving business owners and managers one less thing to worry about so that they can get on with running their business. Sage pay has customers of all different shapes and sizes from small, start-up businesses to large, well-established firms. If you are looking for a payment solution or want more information about what Sage do as a company, you can call the helpline at any time (24 hours a day). Alternatively, you can visit their website for a full list of their services. The Sage gateway service means that your business can start accepting safe and secure online payments. They have a simple pricing plan for these services and you can choose one that best suits you and your business from a flex plan of £19.90 per month to a plus plan of £45 per month and finishing with a corporate plan that has bespoke pricing depending on your needs. You can find out what each secure payment pricing plan includes by visiting the website. Sage also offer a face to face product which is essential for some businesses. It allows customers to pay using chip and pin and makes the process easy by providing standalone card terminals that accept a range of payments and always provide fast, efficient transactions. All of the card readers are simple and easy to use with clear, colour display screens. For further information about all chip and pin payments, again, call the helpline. All additional products are listed on the Sage website, including safe, secure over the phone payments and video accounts from Sage customers who have used the services. If you need a little extra help or guidance when it comes to choosing payment options for your business you can read both the Sage blog and the useful start-up guides which are on their website.

Sage Login

MySagePayLogin is the system that Sage customers can use to login into their personal account with Sage Pay. To log in, a customer will need their Vendor name as well as a username and password. If you have forgotten your username or password please call the Sage helpline where it will be retrieved for you. You can also recover your username online if this is easier. Once logged in, you will be able to view all of the features of your Sage Pay account. A standard Sage Pay account package will include all features that allow you to accept payments both securely online and over the phone. This package costs £19.90 per month and is available to buy online. If you have forgotten your login details, please call the helpline. If you are having trouble logging in or accessing your account, you can visit the Sage Help Centre where whether you are a customer, an accountant, a business partner or a developer, you can seek help by clicking on the relevant links. The Sage support and training is award winning and will definitely help towards giving you the answers that you need. You have as few options as a customer of Sage when it comes to seeking help and this includes visiting the Help Centre which is open 24/7 and is there to help you get the most out of the software that you are paying for  – there are blogs and help videos that you can watch. If you prefer to discuss your issue, you can visit the Sage Community where you can ask people questions and get advice – perhaps there will be someone else in the same predicament.

Sage AccountingSage Accounts

If you would like a free trial of the Sage 50 Account system, you can set it up online. The free trial will help you to see if it is something that you definitely want to invest in as a business. The free trial lasts 30 days and gives you complete, unrestricted access and you will see how Sage 50 accounts can benefit your business. You will even be able to enter and retain your own data. If you are an existing customer of Sage 50 Accounts the company recommends that you do not trial the latest version in case problems are caused with your current account in the process. You can however, arrange a demo. If you would like to do this, please call the helpline. The Sage Accountant software is available to buy now online for as little as 0.99 per month + VAT.

Sage Partners

Becoming an accredited Sage business partner is a great way to make your business grow whilst at the same time, helping other customers to improve their success. You can find out more information about becoming a Sage business partner via their website. You can become an accredited business partner for a number of different Sage programmes; Sage 50, Sage 200 or Sage X3. Which one you choose depends on what would be best for your business. Sage 50 offers straightforward and powerful accounting software as well as software to deal with both payroll and HR. Sage 50 can be accessed from a computer but also on the move with Sage Drive. Sage 200 is a powerful Resource Planning solution and has optional modules that you can add onto the package if you wish. Sage X3 is the most powerful business management solution that Sage offer as a company it is fast, flexible and simple to use. More can be found out about each of these packages either by calling the helpline or visiting the website.