Royal Bank of Scotland

0843 557 3401

Royal Bank of Scotland logo

Royal Bank of Scotland Contact Numbers

Royal Bank of Scotland Phone Number
Head Office Contact 0843 557 3401
Customer Services Contact 0843 557 3401
Complaints Service 0843 557 3401

Royal Bank of Scotland Helpline Opening Hours

Department Opening Hours
Head Office 24 Hours, seven days a week

Royal Bank of Scotland Head Office Address

Department Address
Head Office Gogarburn
175 Glasgow Road
Edinburgh
EH12 1HQ

Reasons to call the Royal Bank of Scotland Helpline

  • I would like to know what current account options the Royal Bank of Scotland have
  • I would like to open a current account with the Royal Bank of Scotland
  • I would like to enquire about getting a mortgage with the Royal Bank of Scotland
  • I would like to increase my overdraft limit
  • I would like to complain about a service I received from the Royal Bank of Scotland
  • I work for the Royal Bank of Scotland and need to get in touch with HR
  • I would like to apply for a job at the Royal Bank of Scotland
  • I have forgotten my log in details and can’t access my RBS account online
  • I need to locate my nearest RBS branch
  • I have noticed unusual activity on my account
  • My debit or credit card has been lost or stolen
  • I would like to open a savings account with RBS
  • I would like to switch my bank account to RBS

Royal Bank of Scotland Current Accounts

Royal Bank of Scotland has a wide range of current accounts for you to choose from as a customer, depending on your needs, your current financial situation and whether you want to bank for business or for personal matters. If you are looking to open a personal bank account, you can look at what is available to you on the RBS website. Current accounts that the Royal Bank of Scotland offer are all available for comparison so that you can be sure you have chosen the right one. You can find a current account as a new customer and choose from a Select Account which is a basic, no frills everyday, secure account for all of your banking needs. Next is the £3 Reward Current Account that will pay £3 into your account providing you remain in credit, are a UK resident and are age 18 or over. The next Reward current account is the Silver Reward account which includes European travel insurance, mobile phone insurance and 3% Rewards on 7 types of household bills if you pay them by direct debit. If you are a student banking with RBS there is an account that is ideal for all of your financial needs and you can apply for this online at the RBS website. RBS understand the needs of students and have designed an account to fit in perfectly with the student lifestyle. One of the perks is 1/3 of coach travel for four years (you will be given a National Express Coachcard). Another is the interest-free overdraft available on any student account which has a £500 limit in your first term and £2000 in your second. You must make at least 3 debit card transactions every month for this overdraft to be valid. There is also a student credit card that is available to those that may need a little extra help. The credit card is a useful safety net with a credit limit of £500 and representative 18.9% APR variable. If you have any questions about any of the Royal Bank of Scotland current accounts, please call the helpline.

Switching to The Royal Bank of Scotland

If you are not currently banking with RBS but want to switch over to their services, you can do this quickly and easily by visiting the website and following the instructions to switch. RBS operate a 7 days a week current account switch service and do all of the hard work so that you don’t hman banking with RBSave to. They transfer all of your regular payments (Direct Debits, Standing Orders and Bill Payments) from your old account, close your old account for you as well as transferring any credit balance you have in your old account. The process is completely secure and all of the hassle will be dealt with for you. If you are having any problems or have noticed some complications during the switching process, please call the helpline straight away and things will be sorted for you. If you are an existing customer and want to change the account that you are currently using, please call the helpline for advice on how to do this.

Royal Bank of Scotland Online Banking

Online banking is a quick and easy way to transfer money and check your balance whilst on the go. There can be a need to arrange your finances at any time and so now that banking has gone mobile, you can do this quickly. You will need to log securely into your bank account using your customer number and your password. Your customer number will be generated using your card reader, which will be given to you when you register for online banking. If you are an RBS customer but dont have online banking set up, you can register easily by going to the RBS website and following the instructions. If you are having any issues or have forgotten your log in details, you can call the helpline for assistance.

Royal Bank of Scotland Jobs

You can go online and search a wide range of careers that are available at the Royal Bank of Scotland , using the search filters to look for jobs in your area as well as positions that match your current experience and qualifications. There are also a number of brands and businesses that fall under the Royal Bank of Scotland umbrella so there may be a position here that is better suited to your needs. If you already work at RBS but are having issues contacting HR, you can call the helpline and someone will put you straight through to the relevant department.

Royal Bank of Scotland Mortgages

The Royal Bank of Scotland understand how big a decision buying a home can be, so they have made their borrowing process as simple and as stress-free as possible. Whether you are moving home or you are a first-time buyer, there will be an easy option within your price range. The Royal Bank of Scotland online mortgage calculators are a great way of working out how much you will be paying per month. You can also find ways to make sure your payments are extra secure, such as getting an online agreement in principal. There are also movers guides on the website if you are looking for any advice on what is the best way to go about the process. If you are a first-time buyer there is an online advice service available in the form of a live chat if you have any questions you need answering immediately. You have the option to compare rates on the RBS website to check that you are definitely getting the best value for your money. If you would like to re-mortgage your home to RBS please call the helpline where you can begin on the journey of re-mortgaging your home.

About the Royal Bank of Scotland

The Royal Bank of Scotland, together with Natwest and Ulster bank form The Royal Bank of Scotland Group plc. The Royal Bank of Scotland is commonly known and usually abbreviated to RBS. The bank has around 700 branches that are mainly situated in Scotland, although there are also branches in some of the major cities of England and Wales. The Royal Bank of Scotland is responsible for introducing the new £5 notes in 2016 which are made of polymer. They plan to do the same with the £10 note which will be circulating in the new year (2017).