Paypal

0843 557 3387

PayPal Contact Numbers

Department Contact Number Opening Hours
Customer Service 0843 557 3387 Monday-Friday: 9am-6pm
Saturday: 9am-5pm
Sunday: Closed
PayPal UK 0843 557 5076 Monday-Friday: 9am-6pm
Saturday: 9am-5pm
Sunday: Closed
PayPal Account 0843 658 0493 Monday-Friday: 9am-6pm
Saturday: 9am-5pm
Sunday: Closed
PayPal Business Account 0844 826 8070 Monday-Friday: 9am-6pm
Saturday: 9am-5pm
Sunday: Closed
Paypal Fees 0843 557 4395 Monday-Friday: 9am-6pm
Saturday: 9am-5pm
Sunday: Closed
PayPal Credit 0843 596 4164 Monday-Friday: 9am-6pm
Saturday: 9am-5pm
Sunday: Closed
PayPal Donate Button 0843 557 5076 Monday-Friday: 9am-6pm
Saturday: 9am-5pm
Sunday: Closed

Customer Service

If you would like to speak to the general customer service line with PayPal, you can do so by calling 0843 557 3387. This number will connect you to the PayPal Customer Service Automated line. If you wish to speak to someone from the team, you can choose customer services from the menu. If you would like to speak to another department, you can do so by pressing the corresponding numbers on the keypad.

Paypal UK

You can use Paypal in 25 different currencies and pay people in over 200 different countries. If you would like to speak to someone from a UK call centre, you can do so by calling 0843 557 5076. This number becomes busy and will require that you wait in a queue until a member of staff can speak to you about your query. If you are having an issue with your Paypal account, we recommend calling the PayPal Accounts team directly on 0843 658 0493.

Paypal Account

When you set up a Paypal personal account, you will be able to shop around the world online just by using an email address and dedicated password. You can shop using any device and manage your account as you go courtesy of the Paypal app. The account is free to open and mostly free to shop unless your transaction requires a currency conversion. If you are having issues accessing your account, or you would like to speak urgently with someone who can help you, we suggest you call 0843 658 0493. As this is an emergency line, you will be put straight through to a department. If the line is busy, you will be placed on hold until a member of staff can speak with you regarding your issue.

Paypal Business Account

You could use Paypal as the sole method of payment for your business, or just add it to your existing payment methods, the choice is yours. On your website, you can simply add a checkout button or allow the Paypal team to build a customisable solution for your needs. You can also set up invoices for customers to pay using Paypal. Lastly, for shops, the Paypal Here card reader and app offer your customers another method of payment. If you would like to know a bit more about PayPal Business Accounts, call the business team on 0844 826 8070, someone will be able to assist you further.

This line is automated, and you will need to pick the business account option when you are put through to their automated service.

Paypal Fees

There are no fees for sending money to friends/family or buying things in your own currency using Paypal. The only time that you will be charged a fee is if you send/receive money in foreign currencies. You will also be charged a fee if you send money in the UK using a credit card. If you find that you have been charged for something with PayPay that you didn’t intend to pay for, call the fees line on 0843 557 4395. This line can become busy, which is why you can choose the department you wish to speak with when you dial it.

Paypal Credit

Paypal Credit allows you to pay later for your online purchases. Each time you spend over £150, you will get 0% interest for the next four months, making Paypal Credit an ideal option for larger purchases. To apply for Paypal credit, fill in a short online application form and you will receive an instant decision. If your application was successful, you will have a credit limit applied to your Paypal account, ready for you to start shopping online with. The 0% interest offer renews each time you spend over £150.Call 0843 596 4164 if you would like to know more about PayPal Credit. This number is automated – however, it doesn’t usually overcrowd, so you are likely to put directly in touch with someone from the team.

Paypal Donate Button

If you are a charity, using Paypal can help you boost your donations. The majority of charities opt to use Paypal through a Donate button- you can create it on the Paypal website and then copy and paste the code to your own website. There are no fees to set it up and you will pay a discount fee each time you accept a donation (1.4% and 20p)

A lot of well-known charities such as Oxfam, Children in Need and Comic Relief use Paypal to accept online donations.

 

For help on how to install a Donate button, call the dedicated line on 0843 557 5076 and someone from the team will be able to help you further.

Other ways to Contact PayPal

If you would like to write a letter to the PayPal head office address, you can do so by addressing your correspondence to the PayPal head office, which can be found at the following address.

Whittaker House
2 Whittaker Avenue
Richmond
Surrey
TW9 1EH