Panasonic

0843 557 3840

Contact Panasonic, the global retailer of consumer electronics, on 0843 557 3840 from Monday to Friday for assistance with Panasonic products and services.

About Panasonic

Formerly named Matsushita Electric Industrial Co. Ltd., Panasonic Corporation is one of the biggest Japanese producers of electronics. Founded in 1918 for light bulb socket production, the company will be celebrating one whole century in business next year. From its headquarters in Osaka, Panasonic expanded to Europe in 1962, and established Panasonic UK a decade later in 1972.

Today Panasonic operates in at least 35 countries across Europe, employing around 12,000 people – 400 of which work at Panasonic’s UK headquarters. Panasonic’s European operations generate 10% of the company’s global revenue. The brand’s most recent tagline, “A Better Life, A Better World,” is supported by the wide range of electronic products Panasonic provides for quality and convenient living.

Panasonic Contact Numbers

You can find helpline numbers for Panasonic departments and the opening times in the following table.

Department
Phone Number
Opening Times
Customer Services
0843 557 3840
(Mon – Fri) 9am – 5pm
(Sat – Sun) Closed
Delivery
0843 178 3532
(Mon – Fri) 9am – 5pm
(Sat – Sun) Closed
Returns
0843 178 3533
(Mon – Fri) 9am – 5pm
(Sat – Sun) Closed
Repairs
0843 178 3534
(Mon – Fri) 9am – 5pm
(Sat – Sun) Closed
My Panasonic
0843 178 3535
(Mon – Fri) 9am – 5pm
(Sat – Sun) Closed
Panasonic Business
0843 178 3536
(Mon – Fri) 9am – 5pm
(Sat – Sun) Closed

Customer Services – 0843 557 3840

While there are numbers provided for specific purposes, you can always call 0843 557 3840 to speak with Panasonic customer services first. The Panasonic team can transfer you to the right department, or provide the information you’re looking for about products or promotions. Receive advice on how to recycle your old appliances. You can also call with complaints or report any issues such as fraudulent messages.

Delivery – 0843 178 3532

When buying directly from Panasonic, you can call 0843 178 3532 for further information about delivery options, or to track your dispatched order. Otherwise, you will need to contact the retailer you purchased the Panasonic product from. All Panasonic goods need to be signed for upon delivery and inspected by the customer as soon as you receive it, so make sure someone is available to accept the delivery.

Returns – 0843 178 3533

Before you can return an item you bought from Panasonic, you’ll need to contact them within 14 days of receiving it. Let Panasonic know you want to return your product by calling 0843 178 3533, because they will need to give you instructions on how to return it. Also, you may be liable for postage fees or the product may not be accepted for a refund, so it is best to call and check beforehand.

Repairs – 0843 178 3534

Under standard and extended warranties, Panasonic can repair a faulty or broken product bought from them. Call 0843 178 3534 to find your nearest service centre and arrange an inspection or repair. Check what is covered by your warranty and if your particular product is available for a Panasonic repair, as you might need to contact your retailer instead if you bought your product elsewhere.

My Panasonic – 0843 178 3535

In order to subscribe to the Panasonic newsletter for all the latest updates and offers, you’ll need to create a My Panasonic account. Once you’ve created your profile you can register your Panasonic products and their warranties. To find out how to do this and why you should, call 0843 178 3535 for assistance. You can even enter to win a Lumix TZ camera just by registering your new Panasonic product!

Panasonic Business – 0843 178 3536

Panasonic also provides industrial electronic components and everything from computers to security systems for businesses. Due to the company’s philosophy of improving society (including its Green Plan 2018/Environment Vision 2050), Panasonic can help businesses to reduce their negative environmental impact. So call 0843 178 3536 to work with Panasonic on technology solutions for your business.

Other Ways to Contact Panasonic

Panasonic has pages on Twitter and Facebook, which you can follow for updates and leave comments. Tweet to @PanaService_UK to reach the customer services department during regular opening hours.

Another contact method is to send an e-mail to customer.feedback@eu.panasonic.com. Or finally, you can rely on the postal service and write a letter. Mail any letters to either customer services or the UK head office located in Ireland. The addresses for both are listed  below.

Department
Address
Panasonic UK Customer Services
Panasonic House
Willoughby Road
Bracknell
RG12 8FP
England
Panasonic Ireland Head Office
Panasonic Marketing Europe GmbH
Unit 1, The Courtyard
Kilcarbery Business Park
Nangor Road
Dublin 22
Ireland