On The Beach

0844 826 0543

On the beach helpline
On the beach helpline

On The Beach is an online travel agent specialising in sun holidays. If you need assistance with a holiday that you have booked, call the On the Beach helpline on 0844 826 0543.

Other On the Beach Contact Numbers

Department Contact Number
Customer Services 0844 826 0543
Head Office 0844 826 0543
Payments 0844 826 0543

On the Beach Helpline Opening Hours

Days Opening Hours
Monday- Friday 9am-6pm
Saturday 9am-6pm
Sunday Closed

On The Beach Head Office Address

Department Address
Registered Office On the Beach Limited
Park Square
Bird Hall Lane

Why would I need to call the On the Beach helpline?

  • To book a holiday.
  • To change an aspect of an existing booking.
  • To make a payment towards your holiday.
  • To ask a query about your flight/hotel ahead of travel.
  • To make a post-holiday complaint.

Why is On the Beach so cheap?
Are On the Beach ATOL-protected?
Who owns On the Beach?

OntheBeach Holidays

OntheBeach is an online travel agent which allows you to create your own package holidays rather than doing it for you. You can view a range of cheap flights and hotels, from affordable self-catering apartments to luxury all-inclusive environments.  The best thing about booking through On the Beach is that every aspect of your holiday will be financially protected through both ABTA and ATOL schemes. This means that should anything happen to a supplier you booked with or On the Beach themselves, your money is safe. Other benefits of booking through On the Beach include deposits from as little as £20 per person and 24/7 support when you are in-resort from a UK call centre.

On the Beach specialises in finding beach holidays, such as family holidays, summer holidays, clubbing holidays, family holidays and winter sun holidays.

On the Beach offers holidays to popular destinations such as:

  • Spain
  • Canary Islands
  • Greece
  • Turkey
  • Portugal
  • Dubai
  • Italy
  • Croatia
  • Cape Verde
  • Thailand
  • Cancun
  • Goa
  • Florida
  • Cuba
  • Malta

OntheBeach All Inclusive

All Inclusive holidays mean that you don’t have to pay for anything from the moment you arrive at your hotel until the moment you leave. Your breakfast, lunch, dinner and drinks are included, as well as snacks such as burgers and ice cream if you get peckish in between meals. All inclusive hotels often have a full programme of entertainment to keep the family entertained too.

There are also quieter all inclusive hotels which are ideal for couples who just wish to sit by the pool sipping cocktails.

Popular all-inclusive resorts include Majorca, Alcudia, Albufeira, Malta, Corfu and Lanzarote.

OntheBeach Deal Finder

On the Beach all inclusive
On the Beach all inclusive

The OntheBeach deal finder tool allows you to input your departure airport, the month of travel and the length of time you wish to be away for. Once you have given it this information, the tool will find you great deals on a flight and hotel package in a range of resorts. You can use the deal finder to find a last minute holiday or you can use it to find a good price for an advance booking. You will be able to alter your package i.e. the board basis or the flight times once you click through to the booking page. You also have the option to book just the flights or just the hotel if you prefer.

OntheBeach Reviews

There is a range of online reviews for On the Beach available to view by potential customers. Here are what some of the reviews say:

  • “Excellent website, very easy to use”
  • “Received an email saying they couldn’t complete my booking as the hotel price had risen”
  • “Can’t fault On the Beach, it is the 5th holiday we have booked with them”
  • “Very competitive prices and services, and I liked the way the search engine remembered my holiday dates”
  • “Ridiculous charges for extras”
  • “We have booked through On the Beach four times and each time we have a hassle-free holiday”
  • “Always great after sales”
  • “Affordable holidays with the opportunity to pay up to two weeks before you fly”
  • “A one-stop shop that takes the worrying out of booking”

OntheBeach Manage Your Booking

On the Beach’s manage your booking function allows you to easily manage each aspect of your booking, from adding baggage and pre-booked seats to your flight, to requesting a cot in the hotel room. You can also book transfers and add extras such as car hire and airport parking. You can also book an airport lounge or an airport hotel to help you relax ahead of your flight.

Popular questions about OntheBeach

Why is On the Beach so cheap?

On the Beach has cheap prices because they liaise directly with the flight and hotel suppliers to find the best prices. Occasionally, your prices may change after booking, but On the Beach will always contact you to check that you are OK with this before they charge you more.

Are On the Beach ATOL-protected?

Yes, On the Beach were one of the first online travel agents to become ATOL-protected, meaning that your holiday is protected financially should your flight/hotel supplier or On the Beach themselves go bust.

Who owns On the Beach?

On the Beach is owned by Simon Cooper, who first founded the business.

About On the Beach

On the Beach is a popular online travel agent which was first founded in 2004. The founder, Simon Cooper, embarked on his career in the travel industry whilst in higher education. At university, he founded a ski travel company named On the Piste, aimed at students wanting to go on affordable skiing holidays. This company operated from 1995 to 2008, and Mr Cooper first began working on the On the Beach project in 2004. In 2008, On the Piste was purchased by Thomson’s and Cooper was able to focus entirely on the On the Beach website.

The company has since gone from strength to strength. In 2011, the company purchased Resort Taxis, a resort transfer service and changed the name to On the Beach Transfers a year later. Also in 2011, the company set up an organisation to secure better hotel contracts, known as On the Beach Beds.

For more information about On the Beach, call the helpline number on this page.