Not On The High Street

0843 596 3539

Get in touch with the Not on the High Street helpline on the number 0843 596 3539 where they can help with things like orders, becoming a seller, personalisation and more.

Not On The High Street helpline numbers

Department
Phone Number
Opening Times
Helpline
0843 596 3539
Monday to Friday 8.00am – 8.00pm
Saturday 8.30am – 5.00pm
Sunday Closed
Order assistance
0843 596 3540
Monday to Friday 8.00am – 8.00pm
Saturday 8.30am – 5.00pm
Sunday Closed
Joining Not on the High Street
0843 596 3541
Monday to Friday 8.00am – 8.00pm
Saturday 8.30am – 5.00pm
Sunday Closed
Personalisation helpline
0843 596 3542
Monday to Friday 8.00am – 8.00pm
Saturday 8.30am – 5.00pm
Sunday Closed
Returns helpline
0843 596 3543
Monday to Friday 8.00am – 8.00pm
Saturday 8.30am – 5.00pm
Sunday Closed
Website and account helpline
0843 596 3544
Monday to Friday 8.00am – 8.00pm
Saturday 8.30am – 5.00pm
Sunday Closed

Helpline

Call the Not on the High Street helpline on the number 0843 596 3539 where they can help with gift ideas, gift cards and more. If you’d like to find out more about their sponsored product listings you can ring this number, as well as details of their partnerships.

Order assistance

Looking for help with your online orders on Not on the High Street? You can phone the number 0843 596 3540 where they’ll be able to answer your questions and ensure your orders are put through with ease. If you’re not sure how to complete an order the advisors on this helpline will be able to talk you through it.

If you want to find out where your order is you can phone this number, they’ll be able to help you track the order and give you an indication of when it’s going to arrive.

Joining Not on the High Street

If you’d like to become a seller on Not on the High Street you can phone the number 0843 596 3541. When you call this number the advisor will talk you through the process, explaining what it is you need to do. If you want more information on what is involved with being a seller on the site you can ring this number. If you’re not sure what information is needed to become a seller you can ring this number where they’ll explain what you need to provide.

Personalisation helpline

A lot of the items available on Not on the High Street can be personalised, if you need help with this you can phone the number 0843 596 3542. If you’re not sure where to provide the information for personalisation you can ring this number where they’ll be able to help you, ensuring that the right item is properly done. If you’ve entered in the wrong personalisation information on the site, and need to get it changed quickly you can ring this number to ensure that it’s done and you don’t end up with a product that can’t be used.

Returns helpline

Find out the returns policy on the items you have ordered when you call the number 0843 596 3543. When you phone this number the customer advisors can assist with questions you have about returning items for a refund or getting them replaced for something else. You can find out if it’s possible to have your items returned, what the cost is involved with it and how specifically it can be done.

If you’d like further assistance with exchanging your goods you can also ring this number where they’ll tell you what you need to do to make changes to your order.

Website and account helpline

If you need help with the Not on the High Street website you can phone the number 0843 596 3544. When you call them they’ll be on hand to talk you through any issues that you might have with moving around the site and placing orders. If you’re looking for a particular item that you previously saw but can’t find on the site, you can ring this number and they’ll be able to tell you if it’s still available or not.

You can also phone this number if you need assistance with the account you’ve set up on the site, such as problems with logging in or changing your details on the account.