0843 557 3836

Netflix Helpline
Netflix Helpline

Netflix is a subscription TV service available worldwide. In the UK, if you need assistance with one of Netflix’s services, call the Netflix helpline on 0843 557 3836.

Why would I contact the Netflix helpline?

  • To report a technical error such as being unable to stream Netflix.
  • For assistance with your account, for example, if you are unable to access features of your account.
  • For assistance with upgrading your Netflix account.
  • To find out more information about an upcoming show on Netflix.
  • To make a complaint about a programme on Netflix.

Other Netflix Phone Numbers

Department Contact Number
Customer Services 0843 557 3836
Head Office 0843 557 3836
Account Information 0843 557 3836

Netflix Head Office Location

Department Address

Netflix Helpline Opening Hours

Days Opening Hours
Monday- Friday 24 hours
Saturday 24 hours
Sunday 24 hours

Which Netflix plan supports 4K?
Cameron Dallas Netflix show
Are Netflix shows eligible for Emmys?

Netflix UK

Netflix is a subscription TV and film service which allows you to stream content through a range of devices. You will find a range of classic films & TV shows, newer releases and programmes developed especially for Netflix. You can pay for Netflix on a monthly basis and it currently costs £5.99 for one screen, £7.49 for two screens and HD or £8.99 for four screens with ultra HD. Having multiple screens means that more than one person in your household can watch Netflix at the same time. Not all of Netflix’s content is available in HD and whether you are able to stream in HD/Ultra HD depends on your broadband connection.

You can watch Netflix on your laptop, on your mobile device via an app or through your TV using a service such as Roku, Amazon Fire Stick or Apple TV. You can also watch using your Sky TV box, via a smart TV or through a games console such as a PS4 or Xbox One.

Netflix TV Shows

There are hundreds of different TV shows available on Netflix. You will find popular programmes that are no longer on TV such as Gossip Girl, Peep Show and Only Fools and Horses as well as previous seasons of shows which are still airing such as Brooklyn Nine-Nine, Suits, Peaky Blinders and the Big Bang Theory. You will also find original programmes created by directors especially for Netflix such as the Get Down, Stranger Things, Orange is the New Black, Narcos and Better Call Saul. Netflix is also the exclusive owner of Marvel TV shows including Jessica Jones, Daredevil and Luke Cage. The streaming service is also famous for saving TV shows which have been axed by their traditional networks such as Gilmore Girls, Longmire, Arrested Development and The Killing. Lastly, Netflix also exclusively premieres some content such as Pretty Little Liars for people in the UK who cannot watch it live as it is broadcast.

Best Films on Netflix

Netflix TV Shows
Netflix TV Shows

As of November 2016, here are some of the ‘best’ films on Netflix UK, according to the Radio Times. Of course, your perception of the ‘best’ is subjective and you may disagree!

  • Titanic
  • Still Alice
  • Grand Budapest Hotel
  • Butch Cassidy and the Sundance Kid
  • Guardians of the Galaxy
  • The Shawshank Redemption
  • The King’s Speech
  • Legally Blonde
  • The Apartment
  • Good Will Hunting
  • Clueless
  • An Education
  • No Country for Old Men
  • Dreamgirls
  • Into the Wild
  • Zoolander
  • Ferris Bueller’s Day Off
  • Girl, Interrupted
  • Ghost
  • Django Unchained
  • Funny Girl
  • Annie Hall

New to Netflix

Each month, Netflix releases original content as well as new seasons of TV shows and films. Here are some of the UK releases for November and December 2016:


  • The Crown (Netflix Original)
  • Gilmore Girls: A Year in the Life
  • Safe Haven
  • Dirty Grandpa
  • Shameless (US)
  • Shooter Season 1
  • Lovesick season 2
  • Lost Boy
  • Bride Wars


  • Fuller House Season 2
  • Captive
  • Barry
  • Chasing Cameron

Netflix Free Trial

If you are unsure whether you would enjoy Netflix’s style of programming, you can take advantage of a 30-day free trial. You will need to use your card details to sign up for the free trial and if you don’t wish to continue with your subscription after the 30 days has ended, you will need to cancel your free trial or you will be charged £5.99 on the billing date.

Netflix Account

Your Netflix account has many features. You can set up profiles for the different people who use your account so that you don’t get mixed up with other people’s recommendations. You can also set parental controls so that children can only access content which is age-appropriate for them. You can also view your previous viewing activity. You can change the quality of playback and change the appearance of subtitles such as the font and colour. Lastly, you can add a gift card or voucher to your account.

Questions people are asking about Netflix

Which Netflix plan supports 4K?

In the UK, for 4K streaming of Netflix, you will need the four screen Ultra HD plan. This plan costs £8.99 a month. You’ll need a TV capable of streaming such content and you’ll need to remember that not all Netflix content is available in 4K. Most of Netflix’s original content such as the Crown, The Get Down and Jessica Jones is available in 4K.

What Netflix show is Cameron Dallas in?

Social media star Cameron Dallas will be in his own unscripted reality show, Chasing Cameron. It will debut on the 27th December.

Are Netflix shows eligible for Emmys?

Yes, several of Netflix’s original shows have won Emmys, including House of Cards, Orange is the New Black, Bloodline, Master of None, The Square and Making a Murderer.

About Netflix

Netflix was founded back in 1997 by two former employees of Pure Software. The idea was originally to sell items over the internet, but the two founders couldn’t decide what to sell before eventually settling on a rental TV/film model. As of October 2016, Netflix has over 86 million subscribers around the world, with over 45 million in the USA alone. The same year, Netflix is releasing over 120 original TV shows and films which is more than any other TV network.

For more information about Netflix, call the Netflix helpline on this page.