0844 826 8022

Natwest Contact Numbers

Department Contact Number Opening Hours
Customer Services 0844 826 8022 Monday-Friday: 9am-6pm
Saturday: 9am-5pm
Sunday: Closed
Personal Customers 0843 290 7185 Monday-Friday: 9am-6pm
Saturday: 9am-5pm
Sunday: Closed
Business Customers 0843 178 3550 Monday-Friday: 9am-6pm
Saturday: 9am-5pm
Sunday: Closed
Natwest Credit Card 0843 557 3646 Monday-Friday: 9am-6pm
Saturday: 9am-5pm
Sunday: Closed
Natwest Mortgages 0843 178 3551 Monday-Friday: 9am-6pm
Saturday: 9am-5pm
Sunday: Closed
Natwest Online 0843 178 3552 Monday-Friday: 9am-6pm
Saturday: 9am-5pm
Sunday: Closed

Customer Services

Calling 0844 826 8022 will put you through to a member of the Natwest Customer Services team. As this number can be quite busy, this number will put you through to an automated service, in which you can choose from a number of departments thanks to their corresponding numbers. At peak times, you may be placed in a queue.

Personal Customers

Services for personal customers include current accounts, savings accounts, credit cards, loans and investments.  If you wish to begin saving for the future, opening a savings account with Natwest can be a great start. There are different types of savings accounts available depending on your needs. The Instant Saver online account can help you save for short-term things. The Savings Builder account gives you rewards for building up your savings. And, if you are saving for the long-term, the premium saver account will reward you with bonus interest when you don’t make a withdrawal. To find out more about accounts with Natwest, call 0843 290 7185 today and someone from the account team will help you directly.

Alternatively, you can also use this number if you are having trouble on your account and would like some assistance.

Business Customers

Whether you are a startup, have a turnover up to or over £2 million or run your business internationally, Natwest can help you to manage your finances. Call 0843 178 3550 in order to speak to a member of the Business Customer Support team. During peak times, this number can become quite busy. If this is the case, you will be placed in a queue until someone from the team can speak with you directly on a one to one basis.

Natwest Credit Card

If you wish to be rewarded for making everyday purchases, the Reward credit card is a good option for you as you will receive part of what you spend back in rewards at supermarkets and retailers who take part in the MyRewards scheme. There is also a credit card specifically tailored for students, and a low rate credit card for people who want as low a rate as possible. To find out more about specific credit cards from Natwest, or to sign up for a credit card, call the Credit Card dedicated line on 0843 557 3646 to find out more. Depending on the card you would like, you will be transferred to different teams until you find someone who can help you the most with your query.

Natwest Mortgages

Whether you’re a first-time buyer, looking to move, want a better deal or want to buy a home to rent out, there is a Natwest mortgage for you. You can apply for a mortgage by visiting your local branch and speaking with a qualified advisor, over the phone via 0843 178 3551. Only choose the online option if you feel assured about choosing a mortgage without first speaking to an advisor. For branch and phone mortgage appointments, you can expect them to take around two hours as you are fully guided through the mortgage process, from the Agreement in Principle to the monthly repayments.

Natwest Online

For convenience, Natwest allows customers to bank online whenever they wish. You can manage all aspects of your account courtesy of online banking. You can pay your friends and family, make payments internationally, report your card as lost/stolen, change your details, cancel your direct debits and inform the bank that you’re going to be travelling. If you are having trouble accessing your online banking with Natwest, call the team directly on 0843 178 3552.

Other ways to contact Natwest

You can also contact Natwest Customer Services by addressing a letter to the following address:

135 Bishopsgate, London EC2M 3UR