Metro Bank

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0345 080 8500

Metro Bank Contact Numbers

Department Opening Hours
Customer Service Monday-Friday: 9am-6pm
Saturday: 9am-5pm
Sunday: Closed
Metro Current Account Monday-Friday: 9am-6pm
Saturday: 9am-5pm
Sunday: Closed
Metro Savings Account Monday-Friday: 9am-6pm
Saturday: 9am-5pm
Sunday: Closed
Metro Safety Deposit Box Monday-Friday: 9am-6pm
Saturday: 9am-5pm
Sunday: Closed
Online Banking Monday-Friday: 9am-6pm
Saturday: 9am-5pm
Sunday: Closed
Metro Business Account Monday-Friday: 9am-6pm
Saturday: 9am-5pm
Sunday: Closed
Metro Bank Careers Monday-Friday: 9am-6pm
Saturday: 9am-5pm
Sunday: Closed

Customer Service

If you want to contact the Metro Bank Customer Service team, call them directly on the number above. As this number can become quite busy, you will automatically be placed into a virtual holding bay until you pick the department you wish to be connected to. If you are unsure which department you need to speak to, you can wait on the line and be connected to the generic Customer Service team.

Metro Current Account

Metro Bank has a straightforward current account with no frills. There’s no monthly fee for your account, and you can get started straight away when you go into your local branch. You can also enquire about the Metro Current Account by calling the accounts team directly on their number.  At peak times, this line can become quite busy. If this is the case, you will be placed on hold until someone from the team can speak with you directly.

Metro Savings Account

There are several different savings account options available from Metro Bank. If you want to be able to access your savings easily, an instant access account is ideal for you. You could also open an instant access tax-free ISA to take advantage of the tax-free savings allowance given to you by the Government. If you call 0844 248 2394 you will be able to speak to someone who can help you decide which account is the best for you. When you call this number, you may be asked specific questions about your income, current account, your current provider and more. If this is the case, it might be handy to have the data ready.

Metro Safety Deposit Box

You can rent a safety deposit box from Metro Bank, and thanks to their extended opening hours, you will be able to access it every day of the week. You can use the boxes to store jewellery, documents or antiques and prices vary depending on the size of the box that you want. For more information regarding a safety deposit box from Metro, call them directly on the numberTo garner whether you need to speak to the out of hours team, you will be asked to choose from a list of options when you call this number.

Online Banking

Secure online banking is available from Metro Bank for 24 hours a day, seven days a week. You’ll be able to see your balance and check recent transactions, move money between your accounts, open a new account and view paperless statements. If you cannot access your Online Banking account, you will need to call the Online Banking team immediately on their number

Metro Bank Business Account

There are several different types of business bank accounts available from Metro Bank. The first is the Business Bank Account, which has been designed for businesses who have a turnover of less than £2 million. If you would like to know more about this account, or about any other business account from Metro Bank, call the team directly on this number and someone from the team will be able to help you further.

Metro Bank Careers

Whether you’re looking to start your financial career at Metro Bank or you just want to join a fast-growing company, there could be a role at Metro Bank for you.  You can work part time, full time or even flexible. Call this number and you will be connected to the careers team, who can help you with an application, with finding a job or if you need help with your current position. This number can become quite busy, which is why you may be placed on hold until someone can talk with you directly.

Other ways to Contact Metro Bank

If you would like to write a letter to the Metro Bank, you can do so by addressing it to the following address:

Metro Bank, One Southampton Row, London, WC1B 5HA

You can also find Metro Bank on Twitter, if you would like to contact them this way.