McDonalds

0844 248 2066

McDonald’s is a fast food chain of restaurants which specialises in burgers. If you have a query about a McDonald’s product, service or location, call customer services on 0844 248 2066.

McDonald’s Contact Numbers

Department Contact Number Opening Hours
Customer Service 0844 248 2066 Monday to Friday: 9am – 6pm
Saturday: 10am – 4pm
Sundays & Bank Holidays: Closed
Menu 0843 178 3549 Monday to Friday: 9am – 6pm
Saturday: 10am – 4pm
Sundays & Bank Holidays: Closed
Locations 0844 248 2069 Monday to Friday: 9am – 6pm
Saturday: 10am – 4pm
Sundays & Bank Holidays: Closed
Franchise Opportunities 0844 826 8020 Monday to Friday: 9am – 6pm
Saturday: 10am – 4pm
Sundays & Bank Holidays: Closed
Complaints 0844 248 2071 Monday to Friday: 9am – 6pm
Saturday: 10am – 4pm
Sundays & Bank Holidays: Closed
Charities 0844 248 2072 Monday to Friday: 9am – 6pm
Saturday: 10am – 4pm
Sundays & Bank Holidays: Closed

Customer Services

If you have ordered from McDonald’s and you are not happy with the product or service, you can call the McDonald’s customer service team on 0844 248 2066. You can use this number to find out information about your local McDonald’s restaurant. When you call the McDonald’s customer service number, you will hear a welcome message which will thank you for calling McDonald’s and warn you that the call will be recorded for training. Then, instead of having to mess around with menu options, you’ll simply be asked to hold and wait for an operator to take your call.

Menu

McDonald’s is well known for serving burgers, but the menu is more varied than that. There is a specific menu for breakfast which ends at 10.30 in the UK. From there, there is a daily menu with beef burgers, chicken burgers, veggie burgers, fish burgers, fries, chicken nuggets, chicken selects, salads, wraps and ice cream. There are occasionally special meals available, and a Happy Meal with a toy for young children. If you have a question relating to a McDonald’s menu item – such as nutritional information or an allergy-related query – call McDonald’s on 0843 178 3549.

Locations

McDonald’s has thousands of locations around the UK. There are restaurants on town high streets, in city centres, in airports and in train stations. Some locations are owned directly by McDonald’s, whilst others are franchised and owned by individuals. If you have a question which relates to a McDonald’s restaurant, such as the opening times or the facilities available within the restaurant, call the McDonald’s customer care team on 0844 248 2069.

Franchise Opportunities

If you’re interested in investing in McDonald’s, there are always opportunities available for franchising. You need to be prepared to make a significant financial investment (at least £85,000 in funds that are unencumbered, i.e. not from a bank or another form of credit). In return, you’ll get support, branding and marketing from McDonald’s to make your franchise a success, and the rewards are more than appealing. If you’d like to find out more about franchising a McDonald’s restaurant, call 0844 826 8020.

Complaints

If you have had a bad experience at a McDonald’s restaurant, either with the food or with the staff, you are entitled to make a complaint to McDonald’s customer service. McDonald’s will have a complaints procedure in place, to ensure that you remain satisfied with how the complaint has been resolved. If you wish to make a complaint to McDonald’s, call 0844 248 2071.

Charities

McDonald’s has an in-house charity, Ronald McDonald House, which provides accommodation for families whilst their child is in hospital. They are designed to be a home-from-home with space to cook, eat and sleep whilst not being far away from the child. There are locations in Liverpool, Bristol, Birmingham, Glasgow, Manchester, Tooting and Cardiff. If you have a question relating to Ronald McDonald House, call 0844 248 2072.

Other Ways to Contact Mcdonald’s

There is a contact form to write to Mcdonald’s here.

You can follow McDonald’s on Twitter.