0844 248 2625

Kuoni Helpline
Kuoni Helpline

Kuoni is a luxury travel agent specialising in far away destinations. If you wish to book a Kuoni holiday or you need to make a complaint, call the Kuoni helpline on 0844 248 2625.

Other Kuoni Phone Numbers

Department Contact Number
Customer Services 0844 248 2625
Head Office 0844 248 2625
Payments 0844 248 2625

Kuoni Helpline Opening Hours

Days Opening Hours
Monday- Friday 9am-8pm
Saturday 9am-6pm
Sunday 10am-5pm

Kuoni Head Office Location

Department Address
Kuoni Head Office Kuoni House
Deepdene Avenue
Dorking Surrey RH5 4AZ
United Kingdom

Why would I need to call the Kuoni helpline?

  • To book a Kuoni holiday.
  • To change an aspect of an existing booking.
  • To get more information about a destination.
  • To make a complaint about a Kuoni holiday or booking experience.

Kuoni Holidays

Kuoni specialises in several different types of luxury holidays. This includes activity holidays, beach, city breaks, touring holidays, family holidays, multi-centres, safaris and wellness holidays. Kuoni is well-known for its service, whether you book online or by visiting your local store. Every hotel has been handpicked by Kuoni themselves and some hotels are even exclusive to Kuoni so that you won’t be able to find them anywhere else. You can start your holiday by booking an appointment at your local Kuoni store, where you will be able to relax with a glass of champagne whilst you plan your dream holiday. You can even chat with Kuoni experts who have visited the area that you are interested in.

Kuoni isn’t affiliated with a certain airline so if you tell them the dates which work best for you, they will give you a choice of airlines. If you book a Kuoni escorted tour, most of them have the entrance fees included in the price so there are no surprises once you embark on the tour.

Kuoni Maldives

The Maldives is one of Kuoni’s most popular destinations. It is an archipelago made up of a mixture of private islands and resorts. With stunning white sand beaches and crystal clear blue water, it’s one of the most popular far-flung beach resorts and Kuoni has been organising holidays there for over 30 years. Some of the listed Maldives resorts are even exclusive to Kuoni customers. You can enjoy excursions such as a gourmet dining experience or a night away on a private island with just you and your beloved.

Kuoni India

India is one of Kuoni’s most popular destinations for a touring holiday. You can truly immerse yourself in the country’s culture with a variety of accommodation options from plantations to Havelis. You can see magnificent wildlife such as Bengal tigers and Asian elephants in the national parks or explore the many different landscapes such as the beaches of Goa or the Himalayas in the North of the country. Kuoni has hotels in several different areas of India: Agra, Goa, Delhi, Kerala, Mumbai, Rajasthan and Varanasi & Khajuraho.

Kuoni Mauritius

Mauritius is a piece of paradise in the Indian Ocean. It has a diverse mix of European, African, Indian and Oriental influences and it is a stunning destination for beaches and snorkelling, as well as being popular with golfers. Kuoni has a great selection of hotels in Mauritius and some of them have exclusive offers for Kuoni customers. There are plenty of historic sights and natural places to visit. You could also head into the city to experience the sights and sounds of the markets.

Kuoni Thailand

Thailand is an amazing destination for both culture and natural beauty. You could visit Bangkok for the shopping and nightlife, live the small island lifestyle on Koh Samui or visit the temples of Northern Thailand. You also have sample iconic Thai cuisine including red and green curries and Pad Thai. There are several different places to stay with Kuoni in Thailand including Phuket, Koh Samui, Hua Hin, Koh Samet, Krabi, Chiang Mai and Koh Lanta. A lot of the Kuoni experts have stayed in some of the hotels listed, so you can chat with them to hear more about their experience.

Kuoni Cruises

Kuoni Switzerland
Kuoni Switzerland

Kuoni specialises in stay and cruise holidays, helping you to create the ideal itinerary for a dream holiday. You could combine your cruise with a beach holiday, city break or even a self-drive road trip. Kuoni offers stay and cruise journeys with a range of top cruise providers such as Cunard, Crystal, Royal Caribbean, Celebrity and Princess Cruises. You can speak to a Kuoni cruise expert, whether you regularly travel on cruises or it is your first time, for help planning your luxury cruise holiday.

Kuoni Ski

Kuoni is partners with Ski Independence, who are one of the UK’s leading specialists in ski holidays. All of the holidays offered have been tested by ski experts to find the best resorts and accommodation. Kuoni offers everything from a shorter weekend in the French Alps to a once-in-a-lifetime trip to the slopes of Canada. Kuoni will book your travel and accommodation but they can also help with discount lift passes, equipment hire and resort transfers.

Kuoni Weddings

You can book a destination wedding with Kuoni. As a wedding customer, you will go through the following stages:

  • Booking an appointment and chatting in store with a wedding expert to talk through your options.
  • You will then receive a planning pack which explains everything that you need to do with a checklist as well as some inspiration.
  • Attend a follow-up planning appointment with your wedding expert to put the finishing touches to your dream wedding.
  • Invite your guests – your wedding expert can book their holidays directly.
  • Kuoni’s wedding planners will then work closely with the resort wedding planners to ensure that everything goes smoothly.
  • Set up a Kuoni gift-list towards the honeymoon if you desire.
  • Final checklist – you will receive a final confirmation four weeks before the day.
  • You will meet your local wedding planner when you arrive at the resort.

Kuoni Honeymoon

You can choose from over 90 destinations for your dream honeymoon with Kuoni. There are several options such as a short break in Italy or a touring holiday of a lifetime around Latin America. Kuoni will offer you special finishing touches exclusive for honeymoon guests and you can even include your honeymoon in your wedding gift list thanks to Kuoni’s partnership with John Lewis.

About Kuoni

Kuoni was first founded in 1906 by Alfred Kuoni in Zurich, Switzerland. The UK headquarters can be found in Surrey, but the global headquarters are still located in Zurich. There are over 11,500 Kuoni employees.

For more information about Kuoni products and services, call the Kuoni helpline using the phone number on this page.