John Lewis

0843 557 3542

John Lewis Helpline
John Lewis Helpline

John Lewis is a British department store. For more information about John Lewis products and services, call the John Lewis Helpline on 0843 557 3542.

Why would I contact the John Lewis helpline?

  • To find the location of your nearest John Lewis store.
  • For more information about a John Lewis product or service.
  • For help with an online order or return.
  • For information on delivery or click and collect.
  • To make a complaint about a John Lewis product, service, employee or store.

Other John Lewis Contact Numbers

Department Contact Number
Customer Services 0843 557 3542
Head Office 0844 2482 676
Store Locator 0843 557 3542

John Lewis Helpline Opening Hours

Days Opening Hours
Monday- Friday 8am-9pm
Saturday 8am-8pm
Sunday 10am-6pm

John Lewis Head Office Location

Department Location
Head Office 171 Victoria Street, London, SW1E 5NN.

John Lewis Dresses

Whether you need a dress for a particularly special occasion or you would like one for everyday wear, John Lewis’ dress department has plenty of choices. You will find dresses in all kinds of styles from midi to maxi, knitted to lace. The dresses that John Lewis stock come from many different designers and brands such as Ted Baker, Adrianna Papell, Miss Selfridge, Yanny London, Whistles, Jacques Vert, Warehouse, Oasis, Coast, Karen Millen, Joules, True Decadence, Hobbs, All Saints, Mint Velvet, and Reiss.

John Lewis Curtains

John Lewis has a vast range of both ready made and made to measure curtains to suit every kind of window. You’ll be able to choose from eccentric prints to full blackout curtains for particularly light rooms. If you want to have your curtains made to measure it will take approximately 7 days. If you order over the Christmas period, your curtains will take slightly longer to make than usual. Alongside curtains, in the range, you will find poles, tracks, nets and accessories such as tiebacks.

John Lewis Lighting

Whether you are looking for a lamp, a wall light or a statement chandelier for your ceiling, there is plenty of choices when you order from John Lewis. There are lights from designers such as Anglepoise, Kartell, Tom Dixon, Buster + Punch and Belid Lux. There is a varied collection of lampshades to add personality to your lamp, as well as plenty of different types of outdoor lights including porch lights. When you purchase lighting from John Lewis, you will get a minimum guarantee of two years. You can also purchase replacement light bulbs directly from John Lewis.

John Lewis Gift List

John Lewis Glasgow
John Lewis Glasgow

Whether you’re due to celebrate a big birthday or you have a wedding coming up, a John Lewis gift list can be a great way to inform your friends and family of what you would like to receive. There is a choice of over 350,000 items as well as the option to add a charity donation or honeymoon contributions, as well as gift vouchers. You’ll be able to add everything from gadgets to furniture, as well as technology. It’s free to register for a gift list and you can do it both online or in store. If you are planning an overseas wedding or a honeymoon with Kuoni, good news as they are the exclusive travel partner of John Lewis, so your gift list can include contributions to your holiday. Your gift list will open to guests six weeks before your event or wedding. John Lewis will deliver the gifts at a time which suits you.

John Lewis Partnership Card

The John Lewis Partnership Card is a form of credit card. You can use the card anywhere that accepts Mastercard. Each time that you spend, you’ll be given points which can then be turned into vouchers to spend at John Lewis and Waitrose. You will receive such vouchers three times a year. When you first open the credit card, you will get 0% interest on purchases for the first six months. The card is also contactless for your convenience. It has been developed in partnership with HSBC so you can be assured that there is a strong financial background to the card.

John Lewis Insurance

John Lewis has a range of insurance products available to help you protect the things that are the most important to you. This includes home insurance, car insurance, pet insurance, wedding insurance, travel insurance and specialist home insurance. With John Lewis car insurance, it includes 90 days of cover in Europe as standard. You have the option to add cover for your technology to your travel insurance policy if your laptop, tablet or camera is stolen/damaged whilst you are abroad.

John Lewis Jobs

John Lewis is the largest department store group in the UK, so you will find hundreds of vacancies in many different departments such as warehouses and shops. Employees who work at John Lewis become a ‘partner’ which means that they have a say in how the company is run from the top down. There are multiple opportunities currently available on the John Lewis website such as customer delivery drivers, distribution assists, admin, selling assistant, catering, maintenance technician, and creative artworker. There is also a John Lewis graduate scheme available for people just out of university.

About John Lewis

The original John Lewis store was based on Oxford Street, London and it specialised in drapery. It was opened by John Lewis himself in 1864. By 1905, Mr Lewis had acquired a second store, Peter Jones in London’s Sloane Square. The John Lewis Partnership concept was developed by John Spedan Lewis, the son of the founder- he thought of the idea whilst running the Peter Jones store and it came into fruition in 1920. The first John Lewis store outside London was opened in 1933 when the partnership took over Jessop & Son in Nottingham (the store stuck with this name for years until they rebranded to John Lewis in 2003)

Today, there are over 45 John Lewis stores in England, Wales and Scotland. This includes some ‘At Home’ stores which specifically sell home-related products. In November 2016, John Lewis opened a concession in New South Wales, Australia.

Over the course of recent years, John Lewis has become well-known for their Christmas adverts. This year, the advert features a dog bouncing on a trampoline.

For more about John Lewis products and services, call the John Lewis helpline number on 0843 557 3542.