IKEA

The contact number for IKEA is available directly from their website at no or lower cost

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0203 645 0000

IKEA Opening Hours

Department Opening Hours
Customer Services Monday to Friday 7am – 10pm, Saturday 7am – 9pm and Sunday 7am – 8pm
Services at IKEA Monday to Friday 7am – 10pm, Saturday 7am – 9pm and Sunday 7am – 8pm
How to shop at IKEA Monday to Friday 7am – 10pm, Saturday 7am – 9pm and Sunday 7am – 8pm
Complaints Monday to Friday 7am – 10pm, Saturday 7am – 9pm and Sunday 7am – 8pm
Guarantees Monday to Friday 7am – 10pm, Saturday 7am – 9pm and Sunday 7am – 8pm
Returns and product issues Monday to Friday 7am – 10pm, Saturday 7am – 9pm and Sunday 7am – 8pm

Customer services

Phone the IKEA customer service number, where they can help you track your order, check stock, locate your nearest store and more.

You can phone this number if you have queries regarding the IKEA gift card, such as how to purchase them, if you can top them up and how to use them.

You can also use this number to discuss an application for the IKEA Family card, and find out the benefits of having one and how to apply for one.

Services at IKEA

There are a number of services available through shopping with IKEA and you can find out more information about these on the number.

If you would like to book any of the following services you can phone this number with the information on when you would like them, or book appointments for in store, such as the kitchen planning.

You can also use this number if you have previously booked a service with IKEA, such as the kitchen installation, but need the date or time changing.

If you have changed your mind about the removal and recycling of a particular item then phone this number to cancel the time slot, just make sure you give adequate notice.

How to shop at IKEA

There are many ways to shop at IKEA and you can learn all about these when you phone the number.

Phone this number if you are having problems placing an order online, as there are some products that are only available to purchase in store. You can phone this number to find out if these products are available to buy online.

IKEA also offer the option of buying products on finance, you can find out if you are able to do this when you phone this number, and they will be able to inform you how you can apply for finance with IKEA, the rates that are available and how to pay it back.

IKEA also have a store app which make it easier to shop in store, if you are having problems with the app phone this number and they will be able to assist you with this.

The Order and Collection point is a new format for IKEA, to learn more about this and see whether it is available at your local store you can phone this number.

Complaints

Phone the complaints department at IKEA on the number to speak to a representative to make a complaint about a product or service you have received in store. They will log your complaint and do their best to ensure you query is rectified to your standards.

Guarantees

IKEA offer plenty of free guarantees with their products and you can find out more information about these by phoning the number.

When you phone the number the customer service team member will be able to give you information about how long your guarantee lasts for your specific item as well as what kind of damage falls within the guarantee guidelines.

Guarantees from IKEA last from 5 years to 25 years, from the date you purchased on your receipt, and you will need to keep hold of your receipt too.

You can also phone this number to get more detailed information on the price guarantees offered by IKEA too.

Returns and product issues

Phone the number to speak to a team member about making a return or inform them about product issues and problems you have had.

When you phone the number you can find out if you are able to return specific items you have purchased, as well as how you can return them.