0843 208 4508

iceland helpline
iceland helpline

Iceland is a British supermarket specialising in frozen foods. If you need assistance with an Iceland product or online order, call the Iceland helpline on 0843 208 4508.

Other Iceland Contact Numbers

Department Contact Number
Customer Services 0843 208 4508
Head Office 0843 208 4508
Online Orders 0843 208 4508

Iceland Helpline Opening Hours

Days Opening Hours
Monday- Friday 8am-9pm
Saturday 8am-8pm
Sunday 8am-6pm

Iceland Head Office Address

Department Address
Head Office Iceland Foods Ltd
Second Avenue
Deeside Industrial Park

Why would I call the Iceland Helpline number?

  • To find the location of your nearest Iceland store.
  • For more information about an Iceland product or service.
  • To track an online order or report an incorrect delivery.
  • To make a complaint about an Iceland product or service.

Iceland Food

Iceland specialises in frozen food. You will find a variety of food at Iceland including ready meals, pizzas, seafood, condiments, frozen vegetables, frozen chips/potatoes, desserts and ice cream, and bakery items. You will also find a range of fresh items such as cheese, juice, cooked meats, pasta, vegetables, meat, milk and eggs. Lastly, Iceland stocks a range of cupboard staple items such as biscuits, cooking sauces, crisps, jams, rice and table sauces. There are drinks such as cordial, fizzy drinks, spirits and wine.  You will also find household items such as laundry, toiletries, pet products and baby products.

Here are some of the food products available to buy from Iceland:

  • Garlic and herb seafood medley shells
  • McCain triple cooked chips
  • Sticky toffee cheesecake
  • Greggs pies and pasties
  • Meal for one Shepherds pie
  • Weight Watchers chicken tikka masala
  • Meal in a bag Chinese chicken stir fry
  • Pizza Express mozzarella and tomato pizza
  • Cornetto classic ice cream cones
  • McVitie’s chocolate digestives
  • Uncle Ben’s rice time sweet and sour
  • Bakers dog food

Iceland Party Food

Iceland is well-known for its range of party food which is easy to prepare. Here are some of the current party food and platters available from Iceland (correct at the time of writing in December 2016):

  • 50 piece dessert platter
  • 10 filo prawns
  • Two red onion and goat’s cheese Tarte Tatin
  • 16 chicken gyozas
  • 12 mini toad in the hole
  • 80 piece crispy chicken platter
  • 20 chicken tikka bites
  • 12 New York and Salted Caramel cheesecakes
  • Greggs 16 mini sausage rolls
  • 30 pork cocktail sausages
  • 18 mini deep dish pizzas
  • Cafe Asia 20 onion bhajis
  • 80 piece buffet platter
  • Luxury sushi platter
  • Indian platter
  • 12 mini chocolate eclairs
  • 10 duck spring rolls

Party food starts from as little as £1, making Iceland an affordable choice to help cater your party.

Iceland Online

If you don’t have an Iceland store near you, you can shop online for it to be delivered to your home. You have to spend a minimum of £25 for your order to be delivered, but if you spend over £35 it will be delivered free of charge. It’s so easy – just add products to your basket, choose a date and time which suits you for it to be delivered and Iceland will do the rest for you. Online deliveries typically occur Monday-Saturday between 11 am and 7 pm. It’s not available in every area, but Iceland is working on rolling it out across all stores. Depending on the time slot you choose, delivery costs between £2-4 if you spend less than £35.

Iceland Home Delivery

If you shop in store and find that you have bought too much to carry, you can arrange to have your shopping delivered to your home. The minimum spend for the in-store delivery option is £20. It works in the same way as online delivery – simply select the time slot that suits you best and Iceland will deliver your shopping to your door. This is a great option if you prefer to look at products in person but don’t have a car.

Iceland Bonus Card iceland-london

You can use your Iceland Bonus Card to save up money. For every £25 you save, you will get a £1 bonus. If you save £2 a week, you could get £108 of savings a year. You can spend your savings in your local Iceland store or online which gives you a full range of options. To save on your bonus card, simply give the cashier your bonus card and tell them how much you’d like to save.

Iceland Jobs

Iceland currently has over 20,000 members of staff but is always on the lookout for talented people to join them. Working at Iceland can help you further your career by offering development opportunities. There are several benefits to working at Iceland including staff discount, childcare vouchers, and a spend and save scheme. There is also a restaurant at the Iceland head office which is run by a Michelin-starred chef. For in-store jobs, visit the store that you wish to work at and speak to the manager. If you’re interested in becoming a manager or a supervisor or working at the Iceland head office, you can apply for such vacancies online. Current vacancies being advertised include home delivery driver, trainee manager, refrigeration engineer, human resources and cleaner.

Iceland Bingo

Iceland Bingo is an online bingo website which offers 90 ball and 75 ball games. There are free games as well as games with a big jackpot. There are also slot games in a variety of themes including Cleopatra, Gonzo’s Quest and Fluffy Favourites. The tickets for the bingo games cost between 1p-£1. Some games are free and you can sign up without needing to make a deposit. First-time players who make a deposit will get a 300% first deposit bonus and 10 free spins on a casino game.

About Iceland

Iceland was first founded in 1970 in Shropshire, with the founder investing just £59 in return for one month’s rent of a shop. The company specialised in loose frozen food but chose the name Iceland because one of the founders was friends with the Icelandic Prime Minister. By 1978, there were 28 Iceland stores.

In Europe, Iceland has a trademark on the name ‘Iceland’ and has been known to legally pursue Icelandic companies which use the word ‘Iceland’ in their name.

Iceland adverts have always been fronted by celebrities such as Kerry Katona, Colleen Nolan and Jason Donavan. The current face of Iceland is Peter Andre.

For more information about Iceland products and services, call the Iceland helpline on this page.