Hermes

0843 557 5423

Hermes Helpline

Hermes is a parcel delivery service with operations in the UK, along with other European countries such as Austria and Germany. It is currently Headquartered in Hamburg, Germany.

Hermes UK Helpline Opening Hours

Department Opening Hours
Hermes UK Helpline 8:30am-11:30pm, 7 days a week

More Hermes UK Helplines:

Hermes UK Phone Number
Head Office for Hermes UK  0843 557 5423
Complaints Helpline for Hermes UK  0843 557 5423
Customer Services Helpline for Hermes UK  0844 826 8084

Registered Head Office for Hermes UK

Hermes UK Address
Head Office Address Hermes Parcelnet Ltd
Capitol House
1 Capitol Close
Morley
LS27 0WH

Who owns Hermes?
Where is Hermes delivery based in the UK?
Where is my local Hermes depot?
How can I track my parcel with Hermes delivery?
Who uses Hermes delivery in the UK?
Are Hermes parcels biodegradable?

Reasons to call the Hermes Helpline:

      • You have not received your parcel and would like to register a complaint
      • If you would like to inquire about the status of your delivery
      • If you have received the wrong parcel
      • To inquire about delivery times
      • If you would like to complain about the level of service you have received from a Hermes delivery driver

Hermes Tracking

Usually, when you have ordered something for delivery through a seller that uses Hermes, you will be emailed with a tracking number for your parcel. Once you have been emailed your tracking number, use it, along with your Post Code, to track it here.

Hermes Delivery

Usually, when a Hermes parcel is out for delivery, from the depot to your house, the process should take no longer than 3-5 day, as stated on the Hermes website.

If you have not yet received your parcel from Hermes, we advice ringing the Hermes Helpline above. A member of staff will be able to help you further and process your request. They will also be able to track your parcel or delivery for you if you cannot do so yourself on the Hermes tracking website.

Hermes Depot

Under current rules set out by the Hermes company, customers cannot drop off, or pick up, items from their local depot. However, if you would still like to know where your local courier is, you can use the Hermes site to find out.

The Hermes delivery Head Office can be found in Morley in the UK:

Hermes Parcelnet Ltd
Capitol House
1 Capitol Close
Morley
LS27 0WH

Hermes International

Hermes HelplineIf you have an international parcel that needs sending to either Europe or other parts of the world. Hermes can help. You can get a quote for your parcel based on size, weight, and country over on the Hermes website. On their site, you can also find out about local parcel collection Parcelshops, and information on UK delivery. You can also track your items using your tracking number and postcode.

If you are having trouble with any aspect of the Hermes site, we advise ringing the Hermes Helpline above.

Hermes Jobs

If you are after a career with Hermes, you can browse through their available jobs and opportunities on their website. From self-employed couriers to admin and security – Hermes have such a wide range of opportunities for people throughout the UK. If you cannot find a job in your local area with Hermes, why not look on job sites such as Indeed. You do not need an account with Indeed, however, you can search for jobs related to specific companies such as Hermes. Once you have searched for Hermes jobs in your area, you can then narrow down your search by distance to you.

FAQ’s

Below are the most commonly asked questions about the Hermes delivery service in the UK. If your questions are not answered on this page, we suggest ringing the number above. We will connect you through to a member of customer services on the Hermes Helpline who can help you further.

Who owns Hermes?

The UK Hermes delivery service is owned and run by the Hermes Logistik Gruppe, which is abbreviated to HLGD for short. Headed in Germany, HLGD is one of the largest and leading delivery service in Europe.

Where is Hermes delivery based in the UK?

Hermes delivery can be found in Morley in the UK, and the Head Office address can be found below:

Hermes Parcelnet Ltd
Capitol House
1 Capitol Close
Morley
LS27 0WH
Where is my local Hermes depot?

Under current rules set out by the Hermes company, customers cannot drop off, or pick up, items from their local depot. However, if you would still like to know where your local courier is, you can use the Hermes site to find out.

How can I track my parcel with Hermes delivery?

Usually, when you have ordered something for delivery through a seller that uses Hermes, you will be emailed with a tracking number for your parcel. Once you have been emailed your tracking number, use it, along with your Post Code, to track it here.

Who uses Hermes delivery in the UK?

There are some well-known brands in the UK who use Hermes delivery services, such as ASOS, Boohoo, and Glossybox.

Are Hermes parcels biodegradable?

Hermes do use biodegradable packaging when they can. However, some plastic will be used in many of their packagings. In most cases, parcels will be delivered in cardboard boxes – which can be recycled and reused. If you would like more information on the packaging process by Hermes, ring the number above.

More about Hermes

Hermes is a parcel delivery service with operations in the UK, along with other European countries such as Austria and Germany. It is currently Headquartered in Hamburg, Germany.

In 2013, Hermes was branded the Best Home Delivery service – and processed 30.3 million parcels in December 2015.

You will find a video below that has been recently uploaded to the Hermes Delivery YouTube account. For more videos such as this, click through below. You will be taken to the Hermes Youtube channel where you can search and find videos. For more information on Hermes in general, ring the Hermes Helpline number above and a member of staff will be able to take your query further.