Hastings Direct

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0843 557 4318

Contact Hastings Direct by calling 0843 557 4318 to reach the insurance broker on the phone. It is a part of the Hastings Group in the UK and was founded as an insurance company in 1997. Hastings Direct primarily offers vehicle insurance, but also offers home insurance. Most people know the adverts with the knight as their mascot and the jingle with their phone number. Its headquarters are in Bexhill instead of Hastings.

Hastings Direct Contact Numbers

Department
Phone Number
Opening Times
Hastings Direct Customer Services
0843 557 4318
(Mon – Fri) 8am – 9pm
(Saturday) 9am – 5.30pm
(Sunday) 10am – 5pm
Hastings Direct Car Insurance
0843 557 4318
(Mon – Fri) 8am – 9pm
(Saturday) 9am – 5.30pm
(Sunday) 10am – 5pm
Hastings Direct Home Insurance
0843 557 4318
(Mon – Fri) 8am – 9pm
(Saturday) 9am – 5.30pm
(Sunday) 10am – 5pm
Hastings Direct Van Insurance
0843 557 4318
(Mon – Fri) 8am – 9pm
(Saturday) 9am – 5.30pm
(Sunday) 10am – 5pm
Hastings Direct Bike Insurance
0843 557 4318
(Mon – Fri) 8am – 9pm
(Saturday) 9am – 5.30pm
(Sunday) 10am – 5pm
Hastings Direct Claims
0843 557 4318
(Mon – Fri) 8am – 9pm
(Saturday) 9am – 5.30pm
(Sunday) 10am – 5pm

Hastings Direct Customer Services

Call 0843 557 4318 if you are seeking support from the Hastings Direct customer services department. The staff should be able to assist you with enquiries about the company and the insurance products that they sell. You can call Hastings Direct regarding quotes or price changes if you are a new or renewing customer. Call if you have a complaint about Hastings Direct or report a problem with their website or your account.

Hastings Direct Car Insurance

Customers with the general car insurance cover from Hastings Direct can call them on 0843 557 4318. If you are a policyholder then you can discuss your car insurance and make changes. You can upgrade with Premier level cover or additions like breakdown cover or personal accident cover. Or you can downgrade if your car insurance premiums are too high. You can complain about your no claims discount or your excess.

Hastings Direct Home Insurance

Home insurance is just as important as vehicle insurance, and many people prefer to take out policies with the same insurer to make things easier. If you also have home insurance with Hastings Direct, or you only have home insurance because you don’t drive, then call 0843 557 4318. Like car insurance, there are Direct and Premier levels which determine the features that your cover includes. Call if you are unsure about this.

Hastings Direct Van Insurance

If you drive a van, whether it is for personal or business purposes, you can cover it with Hastings Direct. It is a larger vehicle and often has different uses, so standard cover and additional options might not be the same as regular car insurance. Call 0843 557 4318 to discuss your Hastings Direct van insurance. You could call concerning “unlimited” repairs for windows and glass, substitute vehicles, or cover for personal items or an entertainment system in the van. Or call to complain about their no claims discount protection limit.

Hastings Direct Bike Insurance

Motorbikes also require insurance cover, if at a different level from cars and vans. Bike insurance at Hastings covers motorbikes, not analogue bicycles. Call 0843 557 4318 to talk to someone at Hastings Direct about bike insurance. Discounts are available for advanced riders or with multi-bike cover, similar to multi-car cover, so you can call to discuss these. You can also discuss insurance for helmets or leathers.

Hastings Direct Claims

If you need advice on making a claim under your Hastings Direct insurance policy, call 0843 557 4318. You should check your Hastings Direct policy to see if you can claim for breakdown, an accident, damage, or theft and loss. Call to chase up on a claim if it is taking a long time for Hastings Direct to come to a decision about it. You can enquire about appealing against a decision if they reject a claim or the payout is too small.