Harvey Nichols

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0207 201 8088

Contact Harvey Nichols on this number for assistance regarding your local Harvey Nichols store, an online order, or a complaint about a Harvey Nichols product or experience.

About Harvey Nichols

Founded in London in 1831, the chain of luxury department stores still has its flagship store located in Knightsbridge. Even before expanding its stores and restaurants across the UK and internationally in the 1990s-2000s, Harvey Nichols was renowned for fashion and fine dining as part of a high-quality lifestyle.

With 6 stores in the UK, 1 in Ireland, and 7 overseas, Harvey Nichols is recognized as a premier retailer of style and beauty merchandise as well as first-rate food and wine. Since being purchased by Debenhams in 1920, the brand was acquired by Hong Kong-based company Dickson Concepts (International) Ltd in 1991.

Harvey Nichols Helpline Numbers

Whatever the reason you need to contact Harvey Nichols, you can find a phone number listed in this table.

Department
Opening Times
Customer Services
(Mon – Sat) 10am – 6pm
(Sun) 11am – 6pm
Online Orders
(Mon – Sat) 10am – 6pm
(Sun) 11am – 6pm
Restaurants
(Mon – Sat) 10am – 6pm
(Sun) 11am – 6pm
Stylists
(Mon – Sat) 10am – 8pm
(Sun) 11:30am – 6pm
Hampers
(Mon – Sat) 10am – 6pm
(Sun) 11am – 6pm
Corporate
(Mon – Fri) 10am – 6pm
(Sat – Sun) Closed

Customer Services

Call Harvey Nichols customer services on this number for your queries or complaints. Chiefly the first contact for many customers, the team will provide further information relating to Harvey Nichols stores, including stock and promotions. If you haven’t heard of the Harvey Nichols Rewards App, call to discover the fabulous perks you can unlock. Additionally, you can report any faulty goods and organize a repair, exchange, or refund.

Online Orders

For issues relating to ordering from the Harvey Nichols website, call this number. Again, the team can offer advice and up to date information. Track your online order, find out your options for cancellation or amendment, or learn how you can return your purchase for a refund and any terms and conditions that might affect this. Similarly, you can call to report issues with the website, or items that have been delivered to you in poor condition that need replacing.

Restaurants

In addition to the only stand-alone Harvey Nichols restaurant at the OXO Tower on the bank of the Thames, each of the 8 Harvey Nichols stores in the UK and Ireland features a bar or restaurant. Whether you are interested in brunch, lunch, dinner, or cocktails – call the number to inquire about menus, opening hours, prices, and locations.  Equally, you can call this number to make personal or dinner party reservations, as well as for private hire.

Stylists

Ever wanted a friendly, helpful shopping assistant to take the stress out of your shopping? Not only does Harvey Nichols offer an online service for consulting with a Stylist, but also three instore Concierge Teams. Call the number to ask about utilizing a Concierge ahead of your store visit. Take advantage of expert guidance, advice on fashion fit and beauty brands, complimentary gift wrapping or even just the cloakroom for your coats and bags.

Hampers

Since it is one of the most popular offerings from Harvey Nichols, accordingly a specialised Hamper Team is on hand to help with the famous luxury gifts. So give them a call on this number if you need assistance putting together a custom hamper! While you might have a budget or particular style in mind, the team can tailor the perfect selection. From food, wine, fashion, and beauty products, there are plenty of indulgences to choose from for every connoisseur.

Corporate

As a business, come any special occasion an excellent way to celebrate is with Harvey Nichols. In particular, what better way is there to thank a client or hard-working member of staff than with a gift hamper? For larger groups, you can’t go wrong with a classic gift card. Or work with Harvey Nichols to plan a tailored event for your company, featuring the best of the chain’s gourmet food, wines and champagnes or beauty treatments. Call the number for more details and price listings.

Other Ways to Contact Harvey Nichols

In case you can’t get through on the phone, then you can try reaching Harvey Nichols on frequently updated social media channels like Twitter and Facebook.

Or if you want to write privately, try sending an e-mail or even traditional snail mail to Harvey Nichols customer services or Head Office. Find the details of both methods to contact Harvey Nichols below.

Department
Address
Harvey Nichols Customer Services
customerservices@harveynichols.com

Harvey Nichols Customer Services
30-34 St. Andrew Square
Edinburgh
EH2 2AD
Harvey Nichols Head Office
contactus@harveynichols.com

Harvey Nichols Head Office
361 – 365 Chiswick High Road
London
W4 4HS