0843 557 3829

Harrods Helpline
Harrods Helpline

Harrods is a luxury department store in London with a website. If you need assistance with a Harrods product or service, call the Harrods helpline on 0843 557 3829.

Other Contact Numbers for Harrods

Department Contact Number
Customer Services 0843 557 3829
Head Office 0843 557 3829
Information 0843 557 3829

Harrods Helpline Opening Hours

Days Opening Hours
Monday- Friday 9am-9pm
Saturday 9am-9pm
Sunday 11am-6pm

Harrods Head Office Address

Department Address
Head Office 87–135 Brompton Road
London, SW1X 7XL
United Kingdom

Reasons to call the Harrods helpline:

  • For directions to the Harrods store or information about in-store facilities.
  • For assistance with an online order.
  • For more information about a specific product.
  • For assistance with a return.
  • To make a complaint about a Harrods product, service or employee.

Harrods London

Harrods is a large department store in London. Its address is 87-135 Brompton Road, Knightsbridge, London, SW1X 7XL, United Kingdom. The closest Tube station to the store is Knightsbridge on the Picadilly line. Both the South Kensington station and Sloane Square are close by if you are not travelling on the Picadilly line. If you are visiting the store by car, the closest parking is available at Brompton Place – it is valet parking and 0-2 hours costs £20. Harrods is made up of seven floors spread across 4.5 acres and it has over 15 million customers every year. Harrods has a range of great in-store services such as the Urban Retreat hair salon, Roja Dove Haute Parfumerie, specialist beauty treatments in the beauty hall, The Refinery men’s barber shop, personal shopping, toy concierge, corporate services, suits made to measure, commission jewellery, a cobbler, safe deposit, cake making, menu creation, theatre and attraction tickets, a pharmacy, gift wrapping, personalised stationery, interior design and gift lists.

The store also hosts a number of events throughout the year such as exclusive launches of new designer collections, pop-up shops and customisation workshops.

There are also smaller Harrods stores in Heathrow and Gatwick airports, selling a selection of luxury goods.

Harrods Opening Hours

Here are the current opening times for Harrods London:

Monday – Friday: 10am-9pm

Saturday: 10am-9pm

Sunday: 12 noon – 6pm

Harrods Restaurants

There are several restaurants in Harrods which cater to many different tastes. They are:

  • The Georgian Restaurant – Elegant dining with afternoon tea
  • Ladurée – Parisian tea room with macaroons
  • Rotisserie – Roasted meat
  • Caviar House Seafood Bar & Oyster Bar  – Fresh seafood and champagne
  • The Steakhouse – Finest Aberdeen Angus steaks
  • The Tea Room – Celebrating the best of British
  • Bentley’s Sea Grill – Serving seafood classics

Harrods Afternoon Tea

Harrods Afternoon Tea is served in the historic Georgian Restaurant. It is an elegant restaurant which opened in 1911 to celebrate the coronation of King George V. Today, guests can experience an elegant English dining experience. The classic afternoon tea costs £39 and includes a choice of fine tea, a selection of finger sandwiches, a selection of tea pastries, warm scones with clotted cream/jam/jelly and lemon curd, and a Harrods’ trifle. There is also a champagne afternoon tea which comes with a glass of rose champagne – this option costs £49.50.

Harrods Hampers

Harrods London
Harrods London

If you are looking for the perfect gift for someone, a Harrods hamper is an ideal luxury gift. It can be as big or as small as you would like and can contain everything from sweet treats to savoury favourites. You can also opt for a wine hamper. You can customise your own hamper or opt for a pre-packaged version. Here are some of the things that you can put in a Harrods hamper:

  • Cocoa dusted almonds
  • Truffles
  • Cheese
  • Biscuits
  • Bread

Harrods Christmas

Harrods is a magical place at Christmas. Each year the store is decorated with an extravagant window display – this year the theme is ‘A Very British Fairytale Christmas’. There is also a Christmas Grotto where children can visit Father Christmas. It costs a £10 booking fee to visit the grotto but you will get this back on your Harrods Rewards card to spend in store. Lastly, Harrods has a vast range of Christmas products such as decorations and food.

Harrods Rewards

The Harrods Reward scheme is designed for loyal customers. The more that you spend in Harrods, the more you will be rewarded. You’ll be automatically upgraded when you reach each level and you can experience more services. The Green tier is for people who spend between £500-£1999 and you can experience exclusive discount days. Green 2 tier is for people who spend up to £4999 and they get a complimentary Harrods magazine, gift boxes and complimentary basic alterations. The other tiers have benefits such as a personal shopping service and complimentary car parking.

Harrods Sale

Every year, Harrods has a winter sale where you can get designer goods for discounted price. The 2016 sale is across certain departments: accessories, beauty, women’s shoes, men’s shoes, home, and souvenirs. There is discounts of up to 50% off.

Harrods Jobs

Harrods wants employees to build a career at Harrods, rather than just having a job. They try to ensure that all employees feel supported and enthusiastic about their role. There are frequent awards ceremonies which aim to celebrate successful and longstanding employees. Harrods was recently named one of Britain’s Top Employers.

There are 330 departments in the Harrods store, but there are also opportunities in Thatcham and Hammersmith to work in departments such as marketing, distribution, sales or security. You can apply for Harrods jobs online, whether you wish to work in the store or in one of the other locations. You will be subject to a screening questionnaire for sales assistant roles to ensure you understand the luxury customer.

About Harrods

Harrods was first founded in 1834, ten years after Charles Henry Harrod established a drapers near the River Thames. In 1834, a wholesale grocery focusing on tea was opened and Charles’ son built the business into a new retail store selling everything from medicines to stationery.

Today, Harrods occupies a five-acre site in London and has 330 departments. Several departments such as the food hall and the Christmas department are well-known.

The current owner of Harrods is Qatar Holdings after it was sold to them in 2010.

For more information about Harrods products and services, call the Harrods helpline using the phone number on this page.