Halifax

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0345 720 3040

Halifax Contact Numbers

Department Opening Hours
Customer Service Monday-Friday: 9am-6pm
Saturday: 9am-5pm
Sunday: Closed
Halifax Bank Monday-Friday: 9am-6pm
Saturday: 9am-5pm
Sunday: Closed
Halifax Current Account Monday-Friday: 9am-6pm
Saturday: 9am-5pm
Sunday: Closed
Halifax Credit Card Monday-Friday: 9am-6pm
Saturday: 9am-5pm
Sunday: Closed
Halifax Mortgage Monday-Friday: 9am-6pm
Saturday: 9am-5pm
Sunday: Closed
Halifax Loans Monday-Friday: 9am-6pm
Saturday: 9am-5pm
Sunday: Closed
Halifax Car Insurance Monday-Friday: 9am-6pm
Saturday: 9am-5pm
Sunday: Closed

Customer Service

If you call the number, someone from the customer service team with Halifax will be able to help you with any query you may have regarding a service or information about your account. This phone line can become quite busy, which is why you are first transferred to an automated service, from which you can choose the department you need to speak to.

Halifax Bank

Halifax bank provides a range of financial services. There are several ways to bank with Halifax including visiting your local branch, going online to the Halifax website, calling the automated telephone banking line on this number, or by downloading the Halifax mobile app for Android and Apple smartphones.

If you decide to ring the Halifax Bank on the number, you will be put through to an automated service, from which you can choose the correct department for your query.

Halifax Current Account

There are two types of current accounts available from Halifax. The first is the Reward current account, where you will get a £5 reward each time you pay in over £750 a month, stay in credit and have two Direct Debits taken out. The second option is the Ultimate Reward current account, where for a fee of £15 a month you will get mobile phone insurance, AA breakdown cover, travel insurance and home emergency cover. In order to discuss which current account is the right account for you, call the accounts team directly on their number. If this line is busy, you will be placed in a holding queue until someone from the team can talk to you directly.

Halifax Credit Card

There are several different types of Halifax credit cards available, whether you’re looking for something to help you spread the costs of your purchases, a balance transfer, for travel or large purchases, there should be an option from Halifax that suits you. To get a Halifax credit card you must be over the age of 18. To find out if you are eligible for a credit card with the Halifax bank, call them directly on this number. If you are going to use this number to check your eligibility, you may have to answer some questions about yourself. This is to check if you are eligible for a credit card.

If this number is busy, you may be placed on hold until someone can talk with you directly.

Halifax Mortgage

For a clearer picture on mortgages with the Halifax, call the Halifax Mortgage helpline on the number above or arrange an appointment in your local branch with a mortgage adviser. If this helpline is busy, you will be placed on hold.

Halifax Loans

You could borrow anywhere between £1000 to £50,000 courtesy of a personal loan from the Halifax. Calling their number will put you through to a member of the Loans team, who can help to tell you if you are eligible for a loan with the Halifax bank.

Halifax Car Insurance

Halifax provides car insurance through a specially selected panel of insurers. You will benefit from 10% discount if you are a Halifax customer who is registered for online banking, a 24/7 emergency helpline, and 60 days of cover in Europe. You can find out how to purchase insurance through the Halifax by calling their insurance helpline on this number.

Other ways to Contact Halifax

As well as calling the numbers above, you can contact the Halifax Customer Service by writing a letter to the following address:

6 Trinity Rd, Halifax HX1 2RG

You can also find Halifax on Twitter.