0843 557 3774

Halifax Helpline
Halifax Helpline

Halifax is a large bank based in the UK. For assistance with a Halifax product or service, call the helpline on 0843 557 3774.

Reasons to contact the Halifax Helpline:

  • To find out information about your nearest branch of Halifax such as its address or opening hours.
  • To report your card as lost or stolen or to report suspicious activity on your account.
  • To apply for a loan, overdraft, credit card or mortgage.
  • To dispute a payment which has been taken from your bank account.
  • To ask about interest rates on your mortgage or savings account.
  • To make a complaint about a Halifax product/service, employee or branch.

Other Halifax Contact Numbers

Department Contact Number
Customer Services 0843 557 3774
Head Office 0844 453 0257
Fraud Helpline 0843 557 3774

Halifax Helpline Opening Hours

Days Opening Hours
Monday- Friday 8am-8pm
Saturday 8.30am-6pm
Sunday 9.30am-5.30pm

Halifax Head Office Address

Department Address

Halifax Bank

Halifax bank provides a range of financial services. You can expect to find common banking services such as current accounts, credit cards, loans and mortgages sitting alongside insurance and car finance. Halifax can also help you with an investment profile whether you are just starting out or you are experienced in managing stocks. There are several ways to bank with Halifax including visiting your local branch, going online to the Halifax website, calling the automated telephone banking line or by downloading the Halifax mobile app for Android and Apple smartphones.

Halifax Current Account

There are two types of current accounts available from Halifax. The first is the Reward current account, where you will get a £5 reward each time you pay in over £750 a month, stay in credit and have two Direct Debits taken out. The second option is the Ultimate Reward current account, where for a fee of £15 a month you will get mobile phone insurance, AA breakdown cover, travel insurance and home emergency cover. With Halifax, you can also get Cashback Extras, where you will earn cashback when you spend with certain retailers such as Morrisons, Matalan, Argos, the Body Shop and Homebase. All you have to do is sign into your online banking and activate the offer. It takes seven days to switch to a Halifax bank account and the switching team will do all the hard work for you, to ensure that your salary and Direct Debits are switched over. You will also get £100 cashback just for switching if it is your first time switching to Halifax.

Halifax Credit Card

There are several different types of Halifax credit cards available, whether you’re looking for something to help you spread the costs of your purchases, a balance transfer, for travel or large purchases, there should be an option from Halifax that suits you. To get a Halifax credit card you must be over the age of 18. There is a credit card with a 41-month balance transfer offer, where you’ll get 0% on balance transfers for that period of time. If you just want a card with a low-interest rate for balance transfers and purchases, the low rate card will suit you with a rate of between 6-14% depending on your circumstances. Lastly, the Clarity credit card is ideal for travelling as there are no fees for using it anywhere in the world, including when you withdraw cash.

Halifax Mortgage

Halifax Bolton
Halifax Bolton

Halifax can help with all different types of mortgages including moving home, buying your first home, remortgaging to get extra money or buying a property to rent out. If you are remortgaging, Halifax will pay their own legal fees and give you £750 back. You can use the online mortgage calculator to find out how much you can borrow and what you can expect your monthly repayments to be. For a clearer picture, call the Halifax helpline or arrange an appointment in your local branch with a mortgage adviser.

Halifax Loans

You could borrow anywhere between £1000 to £50,000 courtesy of a personal loan from the Halifax. Your monthly repayments can be based over 1-7 years. You have to have a Halifax current account, be a resident of the UK, not have been recently declined for credit, over the age of 18 and in paid employment or the recipient of a regular income. You can choose from an online loan or a clarity loan.

Halifax Car Insurance

Halifax provides car insurance through a specially selected panel of insurers. You will benefit from 10% discount if you are a Halifax customer who is registered for online banking, a 24/7 emergency helpline and 60 days of cover in Europe. If you opt for a comprehensive policy, you will get a 3 year guarantee on repairs from approved garages, new car replacement if you bought yours in the last 12 months and it is stolen, vandalism cover and a courtesy car whilst your car is at an approved garage for repair. You can also take out additional cover such as RAC breakdown cover, motor legal protection and cover for the loss of your keys.

Halifax Online

One of the easiest ways to bank with the Halifax is to do it online. You must register for online banking by calling the Halifax helpline and they will send you a username in the post. Once you have got your login information you are free to begin managing your account online. You’ll be able to access details of your account information whenever you want, pay your friends and family, get cashback as you shop online and go paper-free so that you can keep all of your bank statements in one place. It’s also completely secure.

About Halifax

Halifax operates as part of Bank of Scotland, which is itself a part of the Lloyds Banking Group. The bank was originally founded as a building society in 1853 in the town of Halifax, Yorkshire (hence the name). It was the largest building society in the UK until 1997. In 2006, the bank became part of the Bank of Scotland before the BOS became part of Lloyds Banking Group in January 2009.

For more information about Halifax products and services, call the Halifax helpline using the phone number on this page.