0843 557 2817

Game Helpline
Game Helpline

Game is a gaming and technology retailer based in the UK. If you have a question relating to a Game product or service, call the Game helpline on 0843 557 2817 for assistance.

Why would I need to call the Game Helpline?

  • To find the location of your nearest Game store.
  • To find out if a store has stock of a product.
  • To track an online order or return.
  • To find out more about selling an item.
  • For assistance with a guarantee for a product.
  • To make a complaint about a Game product or service.

Other Game Contact Numbers

Department Contact Number
Customer Services 0843 557 2817
Head Office 0843 557 2817
Store Locator 0843 557 2817

Game Helpline Opening Hours

Days Opening Hours
Monday- Friday 8am-10pm
Saturday 8am-10pm
Sunday 10am-5pm

Game Head Office Address

Department Address
Head Office GAME Digital plc Unity House, Telford Road Basingstoke RG21 6YJ

Game UK

In the UK, Game is one of the most well-known high street retailers for gaming. Game sells a range of games consoles, games, accessories, tech and merchandise. You can order products from Game via the Game website or by visiting your local store. You could opt for delivery to your home or place of work, or alternatively, click and collect at your local Game store. If you change your mind, you can always return an item free of charge to a Game store. You can pre-order upcoming games from Game and you can have them delivered to your home on the release day. You can also trade-in games and consoles to get money off a new one. You can also purchase a digital download directly from Game such as Xbox Live credit or Playstation Plus membership, as well as games. If you wish to stay up-to-date with the latest releases and tech news, call the Game Helpline or sign up to the Game newsletter via email.

Game Deals

Game is one of the most competitively priced retailers on the high street. The company regularly has offers on consoles, games and tech. Here are some of the current deals as of December 2016:

  • PS4 500GB with Fifa17, Fallout 4 and Now TV – £239
  • Mafia III – £34.99 (save £15)
  • Xbox One 500GB with Deadrising 4, Fifa 17, white controller and Now TV two month movie pass – £319.99
  • Destiny: The collection (PS4 and Xbox One) – £44.99
  • Recore Collector’s Edition – £39.99
  • iPhone 5s 16gb space grey, good condition – £174.99
  • iPad Air 2 16gb with wifi, good condition – £269.99
  • Saints Row IV Re-Elected & Gat Out Of Hell (PS4) – £9.99

Game PS4

Ps4 is the latest version of the PlayStation brand of consoles. The current PS4 model has been redesigned to look slimmer and sleeker, as well as lighter overall. It has HDR (high definition resolution) technology to give more realistic visuals, a fast interface to help you connect with your friends, and exclusive features such as remote play and share play. The PS4 is available with a 500gb memory or a 1tb memory, depending on your needs. There is also the PS Pro, which uses advanced 4K technology to provide stunning gameplay using over eight million pixels. It also has double the amount of processing power in comparison to the standard PS4, entertainment apps such as Netflix and Youtube and the ability to play all PS4 games and play against PS4 players. Game offers PS4 consoles by themselves or you can purchase a bundle – bundles usually come with 1-2 games and a useful accessory such as a headset or a Now TV pass. The prices of a PS4 might vary between Game stores and the Game website.

Game Xbox One

The Xbox One is the newest console available from Microsoft’s Xbox brand of consoles. The Xbox One has over 100 exclusive games plus the compatibility to play Xbox 360 (its predecessor) games. You can also stream content from Netflix and Amazon Prime, as well as watch Blu-Ray discs. You can stop and resume your game whenever you wish, pick up on another Xbox or Windows 10 device (with certain games) and enjoy your favourite apps such as Skype and BBC iPlayer. You can play online multiplayer with an Xbox Live Gold subscription. There is a newer version of the Xbox One, the Xbox One S which has 4K technology for better gameplay and streaming. The Xbox One S is available in bundles featuring the latest games including Fifa 17 and Battlefield 1.

Game Trade-In

At Game, you can trade in games, consoles, phones and accessories. The best way to check how much you will get for them is to use the trade-in price checker – where you can enter the item’s barcode or search via keyword. An important thing to note is that Game will beat any other high street retailer’s trade-in price via their ‘we won’t be beaten’ offer. You can trade-in games, consoles, accessories and phones by visiting your local Game store.

Game Pre-Order

Game Store
Game Store

Pre-ordering games ensures that you will get your copy the moment the game is released- usually no later than release day. You can place a pre-order online for it to be delivered to your home address or you can collect it from your local Game store. Pre-order payments are usually charged to the card you registered when the game is despatched. If the price of a pre-order lowers after you have placed your order, you’ll only pay the lower price upon delivery. Online pre-orders are usually cheaper than in-store pre-orders but by no more than £5. If you wish to pay for a pre-order using a gift card, you will need to pre-order in store.

Game Finance

With Game Finance, you can enjoy the latest consoles and pay via monthly payments. You make a 10% deposit and ten monthly payments. The minimum amount you can borrow is £250 plus the 10% deposit. The finance is available exclusively through Game stores so visit your local store and have a chat with a member of staff if you are interested.

About Game

Game was first founded in 1991 as Future Zone. It was in 1999, when the company purchased a chain of stores known as Game, that the company was named Game.

Game survived administration in 2012 and has bounced back to enjoy revenues of £861.9 million.

For more information about Game products and services, call the Game Helpline using the number on this page.