Fortnite

Fortnite is an extremely popular video game which first came out in 2017. The developer Epic Games made separate software packages with different gameplay modes. These include Fortnite: Save the World and the free-to-play Fortnite Battle Royale. With more than 125 million players around the world, Battle Royale is a huge success and cultural phenomenon. It’s available to play across multiple platforms, including mobiles.

Fortnite Contact Numbers

Contact Fortnite for help by calling the relevant platform provider to get assistance with playing Fortnite.

Department
Phone Number
Opening Times
Fortnite on Xbox One
0844 257 1079
(Mon – Fri) 9am – 6pm
(Saturday) 9am – 5pm
(Sunday) Closed
Fortnite on PlayStation 4
0844 257 2181
(Mon – Fri) 9am – 6pm
(Saturday) 9am – 5pm
(Sunday) Closed
Fortnite on Windows PC
0844 257 1081
(Mon – Fri) 9am – 9pm
(Saturday) 10am – 6pm
(Sunday) 10am – 6pm

Fortnite on Xbox One

If you play Fortnite on Xbox One, you can call 0844 257 1079 for help with the game on this platform. An Xbox Live Gold Membership is necessary to play Fortnite online. Contact Xbox if there is a problem with your membership which is preventing you from playing. You should be able to gameshare Fortnite as long as the primary gamesharing account has a Founder’s Pack. Get help from Xbox with your cache, updates, or installation. Find out how to connect your Xbox One account to your Epic Games account so that you can access your items and progression from other platforms as well. Find out how to get the Exclusive Heroes.

Fortnite on PlayStation 4

Fortnite players on PS4 are statistically the best at the game. However, if you need help to play Fortnite on PlayStation 4, call 0844 257 2181. Like with Xbox, you can play Save the World on other platforms if you buy a Founder’s Pack. When playing Battle Royale, you’ll need to connect your PS4 account to your Epic Games account if you want your content purchases and progression to be available on other platforms. There are limitations on cross-platforms from PS4, so call for help with this. For example, you cannot transfer some V-Bucks. Get help with accessing Exclusive Heroes for PS4 or playing on PS4 using a keyboard and mouse.

Fortnite on Windows PC

The community considers PC players to have an advantage because of the extra manoeuvrability of the PC mouse and keypad. If you play Fortnite on a Windows PC and need assistance, call Microsoft on 0844 257 1081. Call to check the minimum system requirements and the recommended settings for playing on a PC. You may not be able to download or play properly without these. Find out how to send your application log to report problems with the game. Call for help with basic troubleshooting on your Windows PC. You can call if you are unable to redeem a code for discounts or pre-orders, or if you’re unable to make purchases.

Other Ways to Contact Fortnite

If the platform provider is unable to assist with your Fortnite query, try to contact Fortnite online instead. Send a tweet to @FortniteGame on Twitter or get help from the community on their Facebook page. You can also try e-mailing support@epicgames.desk-mail.com. Epic Games is an American company, so if you want to contact them, you must pay for international postage to send a letter to their head office address:

Epic Games, Inc.
620 Crossroads Blvd.
Cary, NC USA