0843 557 3772

E.ON Contact Numbers

Department Contact Number Opening Hours
Customer Service 0843 557 3772 Monday-Friday: 9am-6pm
Saturday: 9am-5pm
Sunday: Closed
Paying your E.ON Bills 0843 557 4968 Monday-Friday: 9am-6pm
Saturday: 9am-5pm
Sunday: Closed
E.ON Smart Meters 0843 557 3476 Monday-Friday: 9am-6pm
Saturday: 9am-5pm
Sunday: Closed
Switching to E.ON 0843 658 6888 Monday-Friday: 9am-6pm
Saturday: 9am-5pm
Sunday: Closed
E.ON Tarrifs 0843 816 6817 Monday-Friday: 9am-6pm
Saturday: 9am-5pm
Sunday: Closed

Customer Service

If you would like to speak to someone from the Customer Service team with E.ON, you can call them on 0843 557 3772. This is an automated service, which means that you will be placed on hold until you choose the department you want to speak with from the list of options. If you’re unsure who you would need to speak with, choose the customer service number and someone will be able to assist you as soon as possible.

Paying Your E.ON Bills

If you haven’t yet installed an E.ON smart utility meter, the easiest option for you to cover your utility bills will likely be monthly direct debit, changeable based on meter readings.

Alternately, you can pay every bill manually using the online website, or use the helpline for E.ON (0843 557 4968) to pay your bill over the phone – this will result in you receiving your account balance every month via post.

The number above is automated, and you will be put through to someone from the accounts team when they either become available or when you answer your security questions, which will be posed to you via their electronic service.

E.ON Smart Meters

Easy to top up online, and with a balance that can be read from anywhere, the smart meter will submit its own readings to E.ON, and will be able to provide you with a tailored plan for saving energy.

The primary advantage to owning a smart utilities meter is in the accuracy of your billing, you can see the amount you’re spending in real time, which is ideal if you’re trying to save pennies. If you would like to speak to an advisor or to book an installation, call the Smart Meter team on 0843 557 3476. 

If this line is busy, then you will be placed on hold until someone from the team can assist you further.

Switching to E.ON

If you’re moving home, and your new place is one which is already connected to the E.ON network, you can enjoy uninterrupted service with an expedient signup process, needing only one phone call to 0843 658 6888 and a few details.

In a similar vein, if you want to take E.ON with you from your old home to your new, you can – simply go to the official E.ON website (this is not it) and give them the readings of your meter at your new home – this is essential, as without accurate readings you may be overcharged considerably.


If you’re switching away from E.ON

If you elect to switch to another supplier, you will not be charged an exit fee for the privilege. If you do discover a charge has been applied, do not stand for it – call the helpline immediately on 0843 658 6888. 

E.ON Tariffs

E.ON has a range of tariffs available to suit any taste and requirement – and adapt their quotes based on information provided by the customer.

Simply provide your postcode and some other information, and you’ll be able to see the quotes provided for different tariffs and meter types, and can choose the one that suits you best!

The three tariff types provided by E.ON are as follows: a variable-price tariff, or two fixed-price tariffs. If you’d rather not throw your energy bills to the wind, you can adopt one of the more stable options – the fixed-rate tariffs. These come in two varieties – the kind that guards you against price increases for a single year, and the kind that guards you for two years.

If you’d like some assistance with your tariff, call the team on 0843 816 6817 and someone will help you going forward.

Other ways to contact E.ON

You can contact the E.ON team by using the numbers above, or by writing a letter to the team at the following address:

Westwood Way
Westwood Business Park
West Midlands