E.ON

0843 557 3772

Contact E.ON by calling 0843 557 3772 to reach the customer services team. E.ON UK is a subsidiary of the European utility provider originally called Powergen. Call them to get help if E.ON is your energy supplier.

E.ON Contact Numbers

Department
Contact Number
Opening Times
Customer Services
0843 557 3772
(Mon – Fri) 8am – 8pm
(Saturday) 8am – 6pm
E.ON Billing
0843 557 4968
(Mon – Fri) 8am – 8pm
(Saturday) 8am – 6pm
E.ON Payments
0843 557 3476
(Mon – Fri) 8am – 8pm
(Saturday) 8am – 6pm
E.ON Smart Meters
0843 816 6817
(Mon – Fri) 8am – 8pm
(Saturday) 8am – 6pm
Sales and Renewals
0843 816 6818
(Mon – Fri) 8am – 8pm
(Saturday) 8am – 6pm
Switching Suppliers
0843 816 6819
(Mon – Fri) 8am – 8pm
(Saturday) 8am – 6pm

Customer Services

Contact E.ON customer services on 0843 557 3772 to request information or support regarding their gas, electricity, or dual fuel tariffs. Find out what to do in an emergency if there is a power cut or possible gas leak. Learn about meters and monitors and how E.ON can help you to take control of your energy usage. Contact them about standing charges for empty properties or disconnections. Call if you have complaints about any aspect of E.ON products or services. Request to escalate an issue if you are not happy with how they handle it. You can call and speak to the bereavement team to report the death of an account holder.

E.ON Billing

Your bills from E.ON will depend on your payment and meter type within your tariff. Call if you would like to swap to paperless billing and do it all online. You can contact E.ON on 0843 557 4968 if you have a query about your bill. Provide a meter reading so that E.ON can update an estimated bill and make it accurate. Get help with understanding your bill if you are having trouble reading it. If you need to receive bills in another format, such as audio, large print, or braille, call to find out how to arrange this. Learn how to save money and set up a Direct Debit to pay your bills automatically. Make a complaint if you think your bill is wrong.

E.ON Payments

It is important to keep on top of payments for your energy usage. If you have a prepayment arrangement, including Smart Pay As You Go, you can only use what you have already paid for. Emergency credit is an option, so call 0843 557 3476 if you need help with it. Or ring this number if you are struggling to pay off monthly bills. Call for advice on putting money on your meter or getting a new top-up card or key. Or call if you have a problem with a debt payment arrangement. Get help with applying for Warm Home Discount if you think that you are eligible. Call to ask for a credit refund or to discuss changing your payment type.

E.ON Smart Meters

E.ON is still in the roll-out process of installing Smart Meters for its customers. Call 0843 816 6817 to find out when they are coming to your area and to put yourself on their list to make sure you definitely get one. When an engineer is due to install it, you can call to check details or report an issue with the appointment. Smart Meters are supposed to take automatic readings and send them to E.ON so that you don’t have to. If there is a fault with your Smart Meter, call this number. Get in touch regarding Smart Pay As You Go if you need help with your tariff. You should contact E.ON if you have a Smart Meter but the bill is still estimated.

Sales and Renewals

If you are looking for a new energy provider, call E.ON on 0843 816 6818 to discuss their tariffs. Call for support and advice regarding setting up new connections if this is necessary. E.ON can help you to choose the most suitable tariff. Sometimes they change their deals, so you might not be able to stay on a current tariff when it is due for renewal. You should be able to switch between E.ON tariffs at any time without a penalty. Call this number to get a renewal price for your tariff or to find out if there is a cheaper deal for you. Find out if you can switch to Pay As You Go, or call to cancel your account when your tariff expires.

Switching Suppliers

If you are leaving E.ON to switch to a different energy provider, you should only need to contact the new supplier and they will take care of everything for you. However, if you are in a fixed-term contract with E.ON, you might want to call them on 0843 816 6819 to check if early exit fees apply. Call this number if you want to switch from another supplier to E.ON. Switches should usually be completed within 3 weeks. You can call for support at any point in the process. Call E.ON if you are moving home and need to close your account or set one up at your new address. Call to get help with final and opening meter readings.