0844 453 0129

Emirates is the flagship airline for Dubai, and is one of the largest and most popular airlines in the world – and the largest airline in the Middle East.

Reasons you may need to contact the Emirates helpline:

As the most popular airline in the Middle East and one of the largest and furthest-reaching airlines in the world, the reasons why you might need to phone the Emirates helpline number are many and varied. You may need to call:

        • If you are enquiring about a specific flight you have booked with Emirates, or are considering booking
        • If you would like to ask questions about Emirates Airlines itself
        • If you would like to register an official complaint about Emirates or a member of Emirates staff
        • If you would like to make an official complaint about Emirates customer service, either now or in the past
        • If you are worried about flight delays
        • If you need more information on check-in baggage and arrival times

Emirates FAQs

Does Emirates have an internet check-in option?
What carry-on luggage am I allowed?
What year was Emirates founded?
Do Emirates operate flights out of Heathrow?
Do Emirates planes have an in-flight wifi service?

Other Emirates Contact Helplines:

Department Contact Number
Emirates Head Office 0844 453 0129
Emirates Customer Services 0844 453 0129
Booking Management 0844 453 0129

Emirates Head Office Address

Department Address
Head Office Emirates Group HQ
PO Box 686

Emirates Helpline Opening Hours

Days Opening Hours
Monday- Friday 8:30am-11:30pm
Saturday 8:30am-11:30pm
Sunday 8:30am-11:30pm


Making an Emirates Booking

Thanks to the revolution of online booking and rapid customer service, making a booking with Emirates couldn’t be easier – you just need to visit their official website (this isn’t it) or phone them on their Emirates helpline number, 0844 453 0129, any time between 8.30am and 11pm, any day of the week.

Once you’re in contact with the Emirates helpline team, you’ll be able to arrange your flights at a price that suits you, and a date and time that makes that possible!

Even if you don’t know where you’d like to go – you just know that it’s time for a change of scenery – the Emirates website (again, this isn’t it) has a fantastic “inspire me” option, allowing you to browse the best deals and last-minute flights around the world!


Your Account with Emirates

Anyone who wants to make one can have an account with Emirates, which allows you access to large amounts of up-to-date information on your flights and bookings, enables checking in online, and lets you book related items like partnered car rental or recommended accommodation.

If you want to log in to your account for whatever reason, you will just need your booking reference provided when you made your booking and a password that you set yourself when making the account.

If you can’t find either of those, don’t hesitate to phone the Emirates number helpline on 0844 453 0129, any time between 8.30am and 11pm, any day of the week. The staff there will be able to help you access your account and recover the password and booking reference.

Where do Emirates fly to?

Emirates is one of the world’s furthest-reaching airlines, and flies to over 150 locations across Europe, America, and of course the Middle East and Asia. By far the most sought-after Emirates flight location is Dubai, which is the heartland of the airline and has recently seen enormous innovation and overhaul to make it a more attractive tourist destination, resulting in one of the most famous tourist cities in the world.

Dubai has the sort of weather that pulls holidaymakers from all over the world, an opulent atmosphere and a number of world-class hotels and restaurants, and a shopping scene unlike any other. However, our official advice to potential holidaymakers is to research local customs and acceptable behaviour before flying, as many tourists have wound up on the wrong side of the law for behaviours that would be considered innocuous in the West, like sleeping with someone outside marriage.

More information on local customs and behaviour in Dubai can be found on the official Emirates website (this isn’t it) or elsewhere online.

Emirates Experience

The Emirates fleet is constantly expanding, and consists of seven different species of airliner at time of writing. Each type comes equipped with a full range of features, including the world-famous Emirates First-Class Experience, which can now be previewed before you make your booking using the official Emirates website (again, this is not it).

This is accomplished using the Emirates Service Finder, which lets any customer experience their flight conditions before they even book, let alone boarding a plane. They can look at First Class, Economy and Business Class from afar with virtual tours, and can choose what they want based on this!

Emirates also operate a range of private customer lounges within many of the world’s airports, where customers can relax prior to boarding. If you are wondering whether your airport has an Emirates lounge, you can check online or call the Emirates number helpline on 0844 453 0129, any time between 8.30am and 11pm, any day of the week.

Emirates FAQs Expanded

Does Emirates have an internet check-in option?

Checking in with Emirates can be done while physically at the terminal, if you are an old-fashioned kind of person and would rather wait in a queue – but there’s a faster option that can save you airport waits and make your experience quicker, easier and more enjoyable – checking in on the internet using the official Emirates website.

What carry-on luggage am I allowed?

The official Emirates hand-baggage policy differs between flight classes – customers flying in first-class or business class can carry on two piece of luggage, which must not be larger than 18 x 14 x 8 inches, and which must weigh less than 7kg, or 15lb.

Those customers flying economy class may only carry on one item of hand luggage, which must not exceed 22 x 15 x 8 inches (55 x 38 x 20cm), and which must not be heavier than 7kg, or 15lb.

If you are having trouble with the Emirates carry-one requirements, you can always call the Emirates number helpline on 0844 453 0129, any time between 8.30am and 11pm, any day of the week, for more information.


What year was Emirates founded?

Emirates got its start in life from members of the extensive Dubai royal family, who founded it in March 1985 as a private enterprise. They began by putting their considerable assets to work buying the first jets of the Emirates fleet and establishing the routes and relationships with foreign airports and suppliers, creating a new and highly successful airline in very little time indeed – in fact, the first flight took to the skies in October of the same year as its nominal founding.

Do Emirates operate flights out of Heathrow?

In a word, yes! Emirates operates many flights from London Heathrow, and averages six or so flights every single day. That flight output is impressive enough, but what’s more impressive is that Emirates have earned a spot on Heathrow Terminal Three, where they always operate, using it as a base out of England.

Do Emirates planes have an in-flight wifi service?

There is free wi-fi available on almost every Emirates flight! Unfortunately, this free wifi cuts off at 10 megabytes, so it is comparatively basic. If any customer wants to access a larger pool of data, they will need to register for an Emirates account and pay for the greater access.

If your in-flight wi-fi isn’t working, just talk to a member of flight staff, who should be able to get it working for you.

About Emirates

Emirates emerged as an entity in March 1985, as the private project of several members of the Dubai royal family. As it was privately financed with enormous amounts of royal investment, it was disqualified from Government subsidy and had to stand on its own, which it could, thanks to its backers and its commitment to excellent service.

In 2010, Emirates tightened its partnership with Qantas by another notch, arranging a 10-year agreement by which the airlines would integrate fares, loyalty benefits and flight hubs, making Qantas a closer partner with Emirates every day.

Included here is a virtual tour of an Emirates airlines A380 aircraft, one of the largest commercial airliners in the world, and the flagship airliner of Emirates. Included in the video are the wide range of services available on an Emirates flight, including the bar, the seating and the other facilities. For more information, you can always call the Emirates number helpline on 0844 453 0129, any time between 8.30am and 11pm, any day of the week.