Early Learning Centre

0844 249 0064

Get through to the helpline for Early Learning Centre on the contact number 0844 249 0064 where they can help with things like their Gift List, the Big Birthday Club, refunds and more.

Department
Phone Number
Opening Times
Helpline
0844 249 0064
Monday to Friday 8am – 8pm
Saturday 9am-6pm, Sunday 9am-5pm 
Gift list helpline
0844 249 0085
Monday to Friday 8am – 8pm
Saturday 9am-6pm, Sunday 9am-5pm 
Order helpline
0844 249 0086
Monday to Friday 8am – 8pm
Saturday 9am-6pm, Sunday 9am-5pm 
Big Birthday Club helpline
0843 208 5588
Monday to Friday 8am – 8pm
Saturday 9am-6pm, Sunday 9am-5pm 
Returns and exchanges helpline
0843 208 5589
Monday to Friday 8am – 8pm
Saturday 9am-6pm, Sunday 9am-5pm 
Website helpline
0843 208 5591
Monday to Friday 8am – 8pm
Saturday 9am-6pm, Sunday 9am-5pm 

Helpline

To speak to the customer advisors for Early Learning Centre you can contact their helpline on the phone number 0844 249 0064. When you call this number they can help with any number of queries you have about shopping both online and in store with the brand. If you’d like to find out about your local ELC store you can ring this number where they’ll be able to give you an address, as well as the opening times. If you’re looking for help with the stock of that particular store they may also be able to help.

Gift list helpline

Get a question about the Gift Lists on ELC? You can phone the number 0844 249 0085. When you call this number the ELC team can answer questions you have about searching for a Gift List on the site, if you need help with adding items or deleting them from a Gift List you can also ring the number above. If you need assistance with purchasing items from a Gift List the people who answer these calls will be able to help with these questions.

Order helpline

If you need help with any orders you’re looking to place, or have already placed you can phone the helpline 0844 249 0086. When you call this number the team members can help to answer questions about placing orders online, the payment methods accepted, they can also help to put orders through over the phone if you so wish. If you’d like to amend your order you can phone this number, when you get through provide your order number so that they can pull up your details quickly and see whether amendments can be made. If you’re looking to cancel your order you can phone this number and see whether this is possible.

Big Birthday Club helpline

If you’re already a member of the Big Birthday Club and you need assistance with something you can phone the number 0843 208 5588. You can also call this number if you’re not a member and would like to find out the benefits of becoming one, as well as joining.

If you’re having trouble using your exclusive discount vouchers from the Big Birthday Club you can phone the number above where they’ll be able to sort this issue out. If you can’t manage to download the party invites or thank you cards you can also ring this number where they’ll be able to help you.

Returns and exchanges helpline

Looking to return or exchange an item you have bought from ELC but not sure how to do it or if it’s possible, you can phone the number 0843 208 5589. When you call this number they’ll be able to inform you of what to do if you’ve received damaged items, or items that are faulty. If you’d like to know about returning items that you bought from online you can phone this number. If you receive the wrong item you can phone this number and they’ll be able to ensure you get the right item as soon as possible.

Website helpline

If you’d like to find out about shopping securely online using the Early Learning Centre website you can phone this number 0843 208 5591 to help guarantee that your information is protected.

If you have any issues whilst using the site and would like to get them fixed, phone this helpline and they should be able to help find out what the problem is.