0844 556 4739

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A History of Dyson

Dyson is a British technology company that employs over 7000 people selling vacuums, hand dryers, hair dryers and bladeless fans. Dyson was established in 1974 when founder James Dyson found that the wheel of his wheelbarrow sank into the mud and was prone to punctures, as well as his hoover, that also became extremely clogged over time. His plan was to create a better functioning vacuum cleaner. After creating 5,127 failed prototypes, finally, in 1983, the first Dyson Vacuum Cleaner was launched. It was the world’s first bagless vacuum cleaner. Today, the Dyson Vacuum is popular in over 65 countries and has over 1000 engineers worldwide. The team of engineers continue to come up with new ideas and exciting new inventions.

Additional Dyson Contact Numbers

Dyson Phone Number
Dyson Head Office 0844 556 4739
Delivery Enquiries 0844 556 4739
Complaints 0844 556 4739

Dyson Helpline Opening Hours

Day Time
Mon-Fri 9am – 8pm
Saturday 9am – 6pm
Sunday 11am – 5pm

Dyson Head Office Address

Department Address
Dyson Head Office Tetbury Hill, Malmesbury, SN16 0RP

Reasons to call the Dyson Helpline

  • I have ordered a Dyson product and it has not arrived
  • I have a complaint to make to Dyson
  • I work for Dyson and need to contact HR
  • I want to know more about a specific Dyson product
  • I want to know more about the latest Dyson inventions
  • I have forgotten the log in details to my Dyson account
  • I want to return an item to Dyson
  • I am having trouble purchasing an item from the Dyson website
  • I want to know what Dyson offers in their business range
  • I want to locate my nearest Dyson retailer

Dyson UK

The full, innovative range of Dyson products can be found on the Dyson website. By visiting the ‘shop’ section, you can browse all of the products and see which ones best suit you. Whether it’s a vacuum cleaner that you’re after or one of Dyson’s other inventions such as a hairdryer or hand dryer, you will find all of the products and a full description of their uses, on the Dyson website. If you have a specific product in mind you can search for it using the search bar situated in the top right-hand corner where you can either enter the product’s name or the reference number. If you can’t find a specific product or would like more information about it before you commit to buying then please call the Dyson helpline where a member of the team will tell you all that you need to know. If it’s the newest and most advanced technology from Dyson that interests you, you can browse items such as the Dyson V8 absolute, a lightweight, cord free vacuum with Dyson’s most powerful suction technology, or the Dyson Pure Hot + Cool Link which will heat, purify and cool the air around you, removing 99.95% of all allergens. Each product listed in the category is clearly displayed with a price and description of the product. You can also view customer reviews of the product you are buying to see what other people are saying about it. Once you have decided on a product, you can add it to your basket and head to the till checkout where you can pay by debit or credit card. If you would prefer to buy your Dyson product(s) in store, you can call the helpline to locate your nearest retailer that stocks the product that you are looking to buy. Please note that all products bought from Dyson come with either a two or five year guarantee, it is important that you check this when purchasing.

Dyson cordless vacuumDyson Hoovers

Dyson is probably best known for their hoovers, with an extensive range of impressive designs available to buy. The idea of a Dyson vacuum is to make hoovering less of a chore, with easy to use and lightweight designs. The latest in Dyson design is the cordless vacuum which can be easily handled from floor to ceiling. The cordless vacuum comes in two different designs, the V6 and the V8. They also have the Robot Vacuum which is known to have the most powerful suction technique of any robot vacuum. The new Dyson 360 Eye has an expert filtration system and works across any floor type. You can control the cleaning process of the vacuum and when you want it to hoover via an app on your phone. In case you were wondering how to robot cleans independently, it intelligently navigates any environment, getting around the trickiest of corners! All of Dyson Hoovers use Cyclonic technology to remove dust and particles from the air stream, allowing them to work fast and effectively. If a robot isn’t your thing, there are other, less complicated yet still extremely professional vacuum cleaners available from the Dyson website or if you would like further information, please call the helpline. Handheld vacuums are also available.

Dyson Offers

Dyson has year round offers available on their products so you might want to check the offers section of their website before you go purchasing a product at a local retailer – you might be able to get it at a cheaper price. There are currently big savings available on the newest Dyson ball hoovers and Dyson Total Cleans, which are exclusive to the Dyson website and electronics retailer Currys.

My Dyson

If you have bought a product from Dyson whether it be from a retailer in-store or online, you will register for an account using a username and password of your choice. Once the account is created, you will be able to log into it at any time to view details of your orders and products that you have purchased. If you forget the login details to your Dyson account at any time, please call the helpline and you will be assisted in gaining access. When into your account you will see special offers by Dyson especially designed for you, as well as have the ability to change your preferences, view the status of your orders and quickly find accessories to match the products that you have already bought. Please call the helpline if you notice any unusual activity on your account.

Dyson Delivery and Returns

Standard next day delivery is free on all of Dyson’s products as long as the product is ordered before 7.30 pm on a weekday and 2.30pm at the weekend. If you want your items delivered within a specific time frame then you will have to pay £5 on a weekday and £8 at the weekends. You can then choose the time slot you would like to receive your order. You can view all of the time slots on the website. If you order anytime delivery or any time click and collect for free you can expect your items from anytime between 7.30 am and 7.30 pm. Please ensure that someone is available to receive your order. For accessories and spare parts, there is a £3.06 standard delivery charge. There are some exceptions to the general delivery rules and time frames, usually if the delivery is going to a remote or rural area. All delivery exceptions are listed on the Dyson website. if you are unhappy with an item or have changed your mind you can cancel your order up to 14 days after receiving it. Please call the helpline or email Dyson at askdyson@dyson.co.uk if you wish to do this.

Dyson Supersonic

The Dyson Supersonic is the latest invention from Dyson and comes in the form of a hairdryer. Retailed at £299.99 the Dyson Supersonic boasts many revolutionary features such as built in heat protection to give your hair natural shine, the ability to measure air temperature 20 times a second and an air flow travelling at a whopping 105mph for extremely fast and efficient drying. The concntrated jet of air also allows for even the most precise of styling. If you would like to know more about how the hairdryer was engineered or would like to order one for yourself, visit the Dyson website. Call the helpline if you have any questions.