Dorothy Perkins

0844 826 8384

Contact Dorothy Perkins by calling the customer services team on 0844 826 8384. The British retailer of women’s fashion began as H.P. Newman in 1909, before changing to the trading name Dorothy Perkins in 1919. The Burton Group acquired the brand in 1979, later becoming the Arcadia Group. The other brands in the group besides Dorothy Perkins are Burton, Wallis, Evans, Outfit, Miss Selfridge, Topshop and Topman.

Dorothy Perkins Contact Numbers

Department
Phone Number
Opening Times
Dorothy Perkins Customer Services
0844 826 8384
(Mon – Fri) 9am – 9pm
(Sat – Sun) 9am – 6pm
Dorothy Perkins Online Orders
0843 208 4153
(Mon – Fri) 9am – 9pm
(Sat – Sun) 9am – 6pm
Dorothy Perkins Delivery
0843 208 4164
(Mon – Fri) 9am – 9pm
(Sat – Sun) 9am – 6pm
Dorothy Perkins Returns
0843 208 5585
(Mon – Fri) 9am – 9pm
(Sat – Sun) 9am – 6pm
Dorothy Perkins Card
0843 208 5584
(Mon – Fri) 9am – 9pm
(Sat – Sun) 9am – 6pm

Dorothy Perkins Customer Services

Call 0844 826 8384 if you want to speak to the customer services team for Dorothy Perkins. Check where the nearest Dorothy Perkins store is and whether they have a product in stock. You can check the opening hours and even get the direct phone number for a specific store. Call with enquiries about Dorothy Perkins gift cards or promotions and discounts. Get help with the Refer-a-Friend scheme if you are a part of that.

Dorothy Perkins Online Orders

To get assistance with the Dorothy Perkins website and online store, call 0843 208 4153. Request help if you can’t access your Dorothy Perkins account. Enquire about stock availability if there is an issue with trying to place an order. You can place a Dorothy Perkins order over the phone instead of online if you prefer. Unfortunately, they will not be able to cancel or amend an order after you place it and pay for it.

Dorothy Perkins Delivery

You should receive e-mails from Dorothy Perkins to confirm the dispatch of your order. Use the tracking information they provide to follow the progress of your delivery. Call 0843 208 4164 if there is a problem with the tracking. Contact the store first if you are going to collect the delivery from a store. If you pay for Dorothy Perkins Unlimited Delivery or an Express Delivery, then call to complain if your order is delayed.

Dorothy Perkins Returns

Dorothy Perkins does not offer exchanges, but you can call 0843 208 5585 to find out how to do a return. As well as returning orders to stores, there are several convenient ways to return to Dorothy Perkins via post. Some products are not returnable, so call to check before you try to return them. Call to chase up a refund if you do not receive it after 3 working days from Dorothy Perkins receiving your return products.

Dorothy Perkins Card

In partnership with Mastercard and NewDay Ltd, Dorothy Perkins offers a credit card. Call 0843 208 5584 to find out more about it and how to apply for the card. You can also find a guide to the Dorothy Perkins card here. Call for assistance if you have an issue with Dorothy Perkins rewards or points. This includes the welcome bonus that they advertise when you sign up for their card. Call if you need to activate or cancel it.