Direct Line

Call connection service, Calls cost 7p per minute plus your standard network charge.

Please ensure you have the bill payers permission before contacting a company on our website.

This website provides hard to find phone numbers as a call connection service, and is not associated with the company.

0345 246 2101

You can contact the Direct Line helpline by calling the helpline, on this number you will be able to inquire about any the insurance services they offer as well as make a claim.

Direct Line Helpline Numbers

Department
Opening Times
Direct Line Helpline
Monday – Friday
8am – 9pm
Saturday
9am – 5pm
Sunday 10am – 5pm
Vehicle insurance 
Monday – Friday
8am – 9pm
Saturday
9am – 5pm
Sunday 10am – 5pm
Pet insurance
Monday – Friday
8am – 9pm
Saturday
9am – 5pm
Sunday 10am – 5pm
Home insurance
Monday – Friday
8am – 9pm
Saturday
9am – 5pm
Sunday 10am – 5pm
Life Insurance
Monday – Friday
8am – 9pm
Saturday
9am – 5pm
Sunday 10am – 5pm
Travel Insurance
Monday – Friday
8am – 9pm
Saturday
9am – 5pm
Sunday 10am – 5pm

Direct Line Helpline

You can call the Direct Line Helpline by dialling the number. You can call this number to talk to a member of the customer services team who will be able to help you with any issues you are having, any inquiries about their policies or any other general questions you have about the company.

Vehicle Insurance Helpline

If you have vehicle insurance with Direct Line whether than be car insurance, van insurance or motorcycle insurance you can call the number to speak to a member of staff about your policy or coverage. You can also call this number to inquire about insuring your vehicle with Direct Line or if you already have an insurance policy with Direct Line for your vehicle to make a claim.

Pet Insurance Helpline

If you have a pet that is insured with Direct Line you can call the number to inquire about your policy and to make a claim. You can also call the number to inform Direct Line of a pet that has passed away. If your pets aren’t insured with Direct Line but you would like them to be you can call the helpline to insure your pets.

Home Insurance Helpline

The home insurance helpline can be contacted by dialling this number, you can call this helpline if you would like to inquire about your home insurance policy, you would like to insure your home with Direct Line, you would like to know what is covered on your policy or you would like to make a claim.

Life Insurance Helpline

The life insurance helpline can be contacted on this number. You can find out about the different life insurance policies Direct Line have on offer. If you have a life insurance policy with Direct Line you can call the helpline number to discuss your policy and ask to make any changes if you wish to.

 Travel Insurance Helpline

If you are planning to travel for business or go on a family holiday and you’re thinking about taking out insurance to keep you covered you can call Direct Line’s helpline on this number to discuss taking out an insurance policy for your trip. If you have already been on a trip that you had travel insurance for and something went wrong you can call the helpline number to make a claim.