Debenhams

0843 557 3408

Debenhams Contact Numbers

Department Contact Number Opening Hours
Customer Services 0843 557 3677 Monday to Friday 8am – 11pm, Saturday and Sunday 8 am – 8pm
Beauty Club Reward Card 0843 557 5181 Monday to Friday 8am – 11pm, Saturday and Sunday 8 am – 8pm
Payment options 0843 208 5573 Monday to Friday 8am – 11pm, Saturday and Sunday 8 am – 8pm
Complaints 0843 208 1736 Monday to Friday 8am – 11pm, Saturday and Sunday 8 am – 8pm
Returns, exchanges and refunds 0843 208 5574 Monday to Friday 8am – 11pm, Saturday and Sunday 8 am – 8pm
Furniture delivery and returns 0843 208 5575 Monday to Friday 8am – 11pm, Saturday and Sunday 8 am – 8pm
Debenhams Money 0843 208 5575 Monday to Friday 8am – 11pm, Saturday and Sunday 8 am – 8pm

Customer services

Speak to the Debenhams customer service on the number 0843 557 3408 regarding store services, online services, specific orders and more. The team are on hand if you want to find out your nearest store, and what services are offered in this particular store too.

You can phone this number to find out about careers with Debenhams and if you wish to find particular brands that are offered through a store.

Beauty Club Reward card

Phone the number 0843 557 5156 to speak to the Beauty Club Reward Card experts. When you phone this number you get a dedicated team to the exclusive card offered by Debenhams which allows you to build points from beauty purchases and gain a whole load of special treats too.

Phone this number if you have misplaced your current card, and the team can help get a new one sent out to you. You can also use this number to get an update on your points number, and what this is value to, as well as information when these points will expire. Phone this number to find out how exactly you can get all of the benefits from your Beauty Club Reward Card, such as your Benefit Birthday Brow Wax, free samples and consultations.

Payment options

If you’re having payment issues whilst shopping online you can phone the number 0843 208 5021 when you phone the number you can explain the problems and the customer services will help to come up with solutions.

You can also use this number if you’re having trouble applying promotional codes on check out, get advice on how to use gift cards and vouchers online, as well as information on buying them too.

Complaints

If you’re not pleased with the service you received whilst shopping at Debenhams, or with the goods you have purchased, you can contact the Debenhams complaints team on the number 0844 826 8066.

Refunds, returns and exchanges

Get all the information you need about Debenhams returns, exchanges and refunds on the number 0843 557 3408. The customer service team will be on hand to answer queries you have about the returns policy offered by Debenhams, faulty items, product recalls and guarantees offered on products and how you can activate the guarantee policy.

Furniture delivery and returns

If you’re expecting a Furniture delivery from Debenhams and need a query answering you can contact the dedicated team on the number 0843 208 5023. They will be able to help you locate your furniture delivery, and arrange your delivery slot to ensure you or someone else is at home. You can also use this number if you would like to change your delivery slot.

If you’re not entirely happy with the furniture you’ve ordered you can speak to a team member on the number above about your options for returns and what can be done in this situation.

Debenhams Money

Speak to the Debenhams Money team on the number 0843 208 5024, who will be able to assist you with matters regarding insurance, credit cards and travel money, all of which are offered by Debenhams.

You can phone this number to get a direct quote on insurance you might need, whether it’s car, pet, life, wedding, travel or home. You can also use this number to find out more information about the Debenhams credit card, gaining information on balance transfers, interest and requesting an application.

If you need to purchase a different currency, use this number to find out if Debenhams Travel Money can source this for you and what the current exchange rates are. You can also get more information on Travel Money Cards and Buyback options too.