Costa Coffee

0843 208 2269

Costa Coffee is a nationwide chain of coffee shops. If you have had a bad experience at a Costa Coffee store, or you need assistance with dietary requirements, call the Costa Coffee customer service line on 0843 208 2269.

Costa Coffee Contact Numbers

Department Contact Number Opening Hours
Customer Service 0843 208 2269 Monday – Friday 8:30am – 5pm
Saturday & Sunday 9am – 5pm
Bank Holidays 10am – 4pm
Menu 0844 249 2014 Monday – Friday 8:30am – 5pm
Saturday & Sunday 9am – 5pm
Bank Holidays 10am – 4pm
Dietary Requirements 0844 249 2658 Monday – Friday 8:30am – 5pm
Saturday & Sunday 9am – 5pm
Bank Holidays 10am – 4pm
Costa Coffee Locations 0844 249 2659 Monday – Friday 8:30am – 5pm
Saturday & Sunday 9am – 5pm
Bank Holidays 10am – 4pm
Christmas Menu 0844 826 8003 Monday – Friday 8:30am – 5pm
Saturday & Sunday 9am – 5pm
Bank Holidays 10am – 4pm
Coffee Club 0844 249 2661 Monday – Friday 8:30am – 5pm
Saturday & Sunday 9am – 5pm
Bank Holidays 10am – 4pm

Customer Service

If you have a query relating to a Costa store or a Costa product, contact customer service on 0843 208 2269. You can call this number if you have a complaint to make about Costa Coffee, or even if you wish to provide Costa with positive feedback. When you call the above number, you’ll hear a welcome message which will thank you for calling Costa Coffee, and you’ll be directed to a range of menu options. If your query is related to the Costa Coffee app, press 1. If you have a question about your Coffee Club card, a gift card or an e-gift, press 2. If you wish to give feedback about a specific Costa Coffee location, product or service, press 3. If you have feedback about the brand in general, press 4. Lastly, if your query is not related to Costa customer service, press 0 to be connected to the Whitbread switchboard.

Menu

The Costa Coffee menu is a mix of hot drinks, cold drinks, pastries, cakes and small snacks like sandwiches. The menu does change seasonally, with different items in the summer and winter. If you have a question about the Costa Coffee menu, or you were unhappy with something you ate/drank from the menu, call Costa Coffee customer service on 0844 249 2014.

Dietary Requirements

If you have specific dietary requirements and you’re hoping to visit your local Costa store, and you need to find out about the ingredients before you go, there is an easy way to do this. The Costa customer service team will have a knowledge of all the ingredients for Costa’s menu. Call the team on 0844 249 2658.

Costa Coffee Locations

If you wish to find your nearest Costa Coffee or you’re looking for information such as opening times and facilities, contact customer service on 0844 249 2659. You can also call this number if you believe that you have spotted a great potential location for Costa Coffee – they often take customer suggestions on board when looking for new locations. To give feedback on a location, press 4 when you call.

Christmas Menu

Each year, Costa Coffee launches a specific menu at Christmas. The coffee cups are changed to a seasonal style, and the drinks get more festive. In 2017, there is a Billionaire’s Shortbread hot chocolate, a Gingerbread latte and a Lindt hot chocolate on the menu, alongside frozen treats and other seasonal items. If you wish to find out more information about the Christmas menu, contact Costa Coffee on 0844 826 8003.

Coffee Club

Costa’s Coffee Club is a way of building up points as you shop at Costa, and gaining rewards. For every £1 that you spend in store, you’ll get 5 points. As your points build up, you’ll be able to get free stuff in store. You can get a Coffee Club card from your local Costa Coffee. If you have any questions about the coffee club, call Costa Coffee customer services on 0844 249 2661.

Other Ways to Contact Costa Coffee

You can contact Costa Coffee via their contact form here.

Follow Costa Coffee for the latest updates on Twitter here.