Clarks

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0145 889 9904

Clarks Opening Hours

Department Opening Hours
Customer Service Monday to Friday 8.30am – 8pm, Saturday 8.30am – 6pm and Sunday 10am – 4pm
Kid’s Fitting Appointments Monday to Friday 8.30am – 8pm, Saturday 8.30am – 6pm and Sunday 10am – 4pm
Ordering and Website Queries Monday to Friday 8.30am – 8pm, Saturday 8.30am – 6pm and Sunday 10am – 4pm
Complaints Monday to Friday 8.30am – 8pm, Saturday 8.30am – 6pm and Sunday 10am – 4pm
Delivery and Returns Monday to Friday 8.30am – 8pm, Saturday 8.30am – 6pm and Sunday 10am – 4pm
Store Services Monday to Friday 8.30am – 8pm, Saturday 8.30am – 6pm and Sunday 10am – 4pm

Customer Service

Call the Clarks Customer Service team on the number above. You can use this number to speak to them regarding shopping in-store or online at Clarks.

Phone this number if you’d like to find out the opening hours of your local store, or local stockists of Clarks shoes. You can also use this number to learn about the Clarks carrier bag policy.

If you’re looking for a career with Clarks then also use this number, as they will be able to assist you with details of jobs in your area, what they entail and provide information on how to apply.

Kid’s Fitting Appointments

Clarks offer kid’s fitting appointments to ensure children get shoes and boots that fit, phone the number to select a time and date that’s best for you. When you phone the number you will need to inform the team member of the store you’d like to visit and a date, they’ll then let you know if there’s any availability for that date, if there is you can then choose a time for your slot.

Using this service ensures you get the right-fitting shoes for children as they use their six-point checking system to guarantee shoes that are the ideal size and shape.

Ordering and Website Queries

Phone the number to speak to the Clarks Customer Care team, when you phone this number they will be able to answer any queries you have about orders you have placed online, they will happily answer questions you have about specific Clarks products. And, if you like they will also place orders over the phone for you if you so wish.

Complaints

If you are unhappy with the level of service you have received in store, or aren’t particularly happy with a product you have bought, phone the Clarks complaints number. They will be able to assist you and ensure that you have your complaint sufficiently handled.

Delivery and Returns

Learn all about the delivery options and returns policy for Clarks on the number. The customer service team will be able to explain the different delivery options that are available when you shop online or over the phone, whether it’s standard delivery, click and collect or Collect+.

If you have already placed an order and would like an update of where it is, you can use this number to track your delivery. Just ensure you have your order number to hand so that the team member can locate your parcel.

Store Services

Phone the number to speak to a customer service team member about the specific store services that are available at your local Clarks store. When you phone this number you will need to let them know the location of the store that you plan to visit, and they can then find out what services are available at this shop and you can decide if they meet your needs. If not, explain to the person on the line what you are looking for and they can help find the next nearest store that offers the services that you need.