British Gas

 0843 557 3384

British Gas Contact Numbers

Department Contact Number Opening Hours
Customer Service  0843 557 3384 Monday-Friday: 9am-6pm
Saturday: 9am-5pm
Sunday: Closed
British Gas UK  0843 557 5016 Monday-Friday: 9am-6pm
Saturday: 9am-5pm
Sunday: Closed
British Gas Homecare  0843 557 3537 Monday-Friday: 9am-6pm
Saturday: 9am-5pm
Sunday: Closed
British Gas Jobs   0843 658 0878 Monday-Friday: 9am-6pm
Saturday: 9am-5pm
Sunday: Closed
British Gas Boiler Service   0844 826 8083 Monday-Friday: 9am-6pm
Saturday: 9am-5pm
Sunday: Closed
British Gas Smart Meter   0843 557 3384 Monday-Friday: 9am-6pm
Saturday: 9am-5pm
Sunday: Closed

Customer Service

For the general customer service team, call 0843 557 3384 and someone from the team will be able to help you further. This is an automated line and will allow you to choose the department you would like to speak to from the list of options. If you’re unsure which department you need to speak to, you can talk to the customer service department for British Gas, who will assist you further.

British Gas UK

British Gas is a trustworthy supplier of energy to your home and you can view their range of tariffs directly from their website. If you are joining British Gas for the first time, you can choose a tariff that is best suited to you and your home. The Standard (Variable) tariff offers variable pricing that will move up and down depending on the market, is available to pay as you go (smart meter) customers, there are no exit fees should you choose to leave the contract and you will receive a £15 dual fuel discount. If you want to know which is the best tariff for you, you can receive a quote online or you can call the British Gas UK Call Centre on 0843 557 5016.

This number can become busy. If this line is busy, you will be placed on hold or asked to leave a message in order for a member of staff to contact you regarding your query.

British Gas Homecare

British Gas has a range of homecare products to ensure that you are getting the most out of your energy services. Like their tariffs, there are a few options when it comes to homecare cover. The options range from HomeCareOne which for just £10 per month you will receive an annual boiler service as well as boiler and controls that protects you from future charges should your boiler break down. For the maximum payment of £17.50 per month (currently discounted from £19.50), you can be protected by the HomeCare Four cover which has all of the possible additions with British Gas including Annual Boiler service, boiler and controls, central heating, drains and plumbing and home electricity. In between these prices are HomeCare 2 and HomeCare 3.

For more information on British Gas Homecare products, call the dedicated team on 0843 557 3537. This line is automated, and you will be asked to choose the department you wish to speak with when using this number. When you hear the British Gas Homecare option, press the designated number on the keypad in order to speak to a member of the team.

British Gas Jobs

To browse all current opportunities available at British Gas, you can visit the careers section on their home page, where you will be able to search for vacancies that both suit your qualifications and the area that you live in. If you find a job that you wish to apply for, you can fill out an application form online and British Gas will contact you with the progression of your application. If you have applied for a job at British Gas and have not heard anything within two weeks, please call 0843 658 0878.

This line is automated and means you will be put through to someone when you have selected the best option for you.

British Gas Boiler Service

All of British Gas HomeCare covers offer an annual service on your boiler to make sure it is working as it should be. Depending on the insurance that you pay for, you will also be covered if your boiler breaks down. If you are having issues with your boiler you must contact British Gas either online or at the helpline  (0844 826 8083) and they will arrange for a serviceman to come out and take a look at the issue.

British Gas Smart Meter

At British Gas, you can choose to have a smart meter installed in your home. Smart Meters are a way of viewing how much energy you are using, as you use it. The digits will be displayed on the meter itself, via the electronic display. Enquire today if you would like to upgrade to a smart meter on 0843 557 3384. This line is not automated, and someone from the British Gas Smart Meter helpline will be able to assist you straight away.

Other ways to Contact British Gas

As well as using the numbers above, you can also contact British Gas by writing a letter to the following address:

Maidenhead Road