British Airways

0843 208 2389

British Airways logo

British Airways Contact Numbers

British Airways Phone Number
British Airways Head Office 0843 208 2389
British AirwaysComplaints 0843 208 2389
Customer services 0843 208 2389

British Airways Helpline Opening Hours

Department Opening Hours
Head Office 9am-5.30pm, Monday to Friday

British Airways Head Office Address

Department Head Office
Head Office British Airways Plc.
PO Box 365

Reasons to call the British Airways Helpline

  • I want to cancel my British Airways flight
  • I would like to book a new British Airways flight
  • I want to change the name on my British Airways booking
  • I want to know what places British Airways travel to
  • I have a complaint to make about British Airways services
  • I have made a mistake when booking with British Airways
  • I want to reserve a seat(s) with my booking
  • I want to upgrade my booking to a higher class
  • I want to book into the airport lounge before I travel
  • I am having trouble tracking a British Airways flight
  • My flight is delayed
  • I want to know what time check-in opens/closes
  • I want more information about my baggage allowance
  • I would like to enquire about renting a car
  • I have forgotten my flight number and/or login ID
  • I would like to apply for a job at British Airways

About British Airways

Based on fleet size, British Airways is known as the largest airline in the United Kingdom and is also the flag carrier (as can be seen in their logo). It is also the second largest airline when measured by passengers carried and is based mainly in Heathrow airport, London because its head office is in Waterside, a village just outside of the area. The airline itself was first established in January 1972 and was privatised in 1983.

British Airways FlightsBritish Airways flight

Booking a flight with British Airways is a quick and easy process and can be done by ringing the helpline or booking online. If you visit the British Airways website you will be able to search for flights on your preferred date, for your preferred number of passengers and to your preferred location. You will then be given an option of prices and times from numerous different airports. You can choose which airport you would like to fly from at your own convenience. You will also be given the choice as to whether you want to book just flights on their own, flights and a car or a whole holiday (flights and hotel). Once you have selected which flight you would like to book, you will be asked to create an account, including giving a username and password. Your username is better known as your Login ID. Once your flights and/or holiday has been booked, you will be able to log into your account at any time to ‘manage your booking’. Managing your booking could involve changing the date or time of a flight, changing the name on a booking or cancelling your holiday altogether. Before you choose to do any of these things, it is worth checking what the British Airways cancellation policies are as you may be charged to change or cancel a flight, once the booking has been completed. If you require any further information or feel you have been charged unnecessarily, please call the British Airways helpline. Changing the information on a booking is fairly straightforward and will require you logging into your BA account. You will have a 24 hour cooling off period once the flight has been booked which will allow you to make any booking amendments free of charge. However, after this, charges will apply and in some cases, flights are non-transferrable and the original booking will have to be cancelled, and a new booking made.

British Airways Check In

Checking in  online is a quick and hassle free way of checking in before your travel day and avoiding airport queues when you arrive. Regular online check in for British Airways passengers opens 24 hours before you are due to fly and you can check in by logging into your account and following the instructions. You will need your flight number which you can find on the confirmation email you received when you booked your flight. Once you have checked in for all of the passengers on your booking, you will be presented with your boarding passes. These will need to be printed and shown when boarding the plane. If you have luggage that needs to enter the hold when you travel, you will still need to queue up to check your bags in. If you have just hand luggage, you will be able to proceed straight through to security. Please call the British Airways Helpline if you are having any trouble logging into your account or checking in online.

British Airways Holidays

Not only can you book flights on the British Airways website, you can also book great value package holidays. Choose from a range of city breaks, all-inclusive holidays and beach holidays. Great deals can be found on the homepage of the website, including ‘winter sun’ breaks ‘ski holidays’ and adventures out of Europe. Whether you want a romantic getaway for two or a family friendly sunshine fix, you are guaranteed to find it with British Airways.

British Airways Executive Club

You can join the British Airways Executive club for free and reap the benefits of a number of member only offers on things like flights and accommodation. You will collect two different types of points as a member of the club; Avios and Tier points. Avios points are for spending on rewards and when tier points are rewarded you can move through the tiers of the club. Avios points can be spent on things like flight upgrades and will expire if a balance becomes inactive after more than three years. Tier points cannot be spent, but you will automatically move up through the club when you earn enough. Benefits of earning points in the British Airways Executive Club include taking advantage of exclusive travel deals, having your details save to guarantee a smooth booking process every time, upgrading flights and cabins using your points and linking accounts with your friends and family to share and earn points faster.

British Airways Flight Tracker

Check the status of both your flight or someone else’s using the British Airways flight status feature, which can be especially useful if your flight is delayed. The flight tracker is available either on your computer via the BA website or in the form of an app on your phone. All you need to do is type the departing destination and where it is due to arrive to see whereabouts it is. Call the helpline if you are having any issues using the flight tracker.

British Airways Careers

To apply to become a part of the British Airways team, visit the British Airways website and browse any vacancies that may be available at the moment. Be sure to check back if you don’t find any at this moment in time, as they are constantly updating their vacancies. Call the helpline if you would like any further information or help with your application.