Boots

0844 826 8050

Boots is the leading pharmacy-led health and beauty retailer in the UK. Contact Boots on the helpline number 0844 826 8050 for any queries or issues you might have.

About Boots

First established in 1849 by John Boot, Boots has grown from the original shop in Nottingham to 2,500 stores across the UK as of 2017. Almost every high street or shopping centre will feature a Boots store or pharmacy. From health and beauty products to eye and hearing care, Boots offers a range of services. Boots aim to be the first choice for health and beauty, and commit themselves to helping customers look and feel the best they can.

As of 31st December 2014, Boots has been part of the Retail Pharmacy International Division of Walgreens Boots Alliance. Being the first global health and wellbeing enterprise, the Walgreens Boots Alliance provides healthcare services and pharmaceutical wholesaling in 20 countries. Fortune magazine’s list of World’s Most Admired Companies ranked the Walgreens Boots Alliance at No.1 for Food and Drug Stores.

Boots Contact Numbers

Find the number you need to contact Boots and the times that you can call listed in the table below.

Department
Phone Number
Opening Times
Customer Services
0844 826 8050
(Mon – Fri) 8:30am – 7:00pm
(Sat – Sun) 8:45am – 5:00pm
Complaints
0844 249 2294
(Mon – Fri) 8:30am – 7:00pm
(Sat – Sun) 8:45am – 5:00pm
Boots.com Enquiries
0844 249 2295
(Mon – Fri) 8:30am – 7:00pm
(Sat – Sun) 8:45am – 5:00pm
Boots Opticians
0844 249 1708
(Mon – Fri) 8:30am – 7:00pm
(Sat – Sun) 8:45am – 5:00pm
Online Pharmacy
0844 249 1995
(Mon – Fri) 8:30am – 7:00pm
(Sat – Sun) 8:45am – 5:00pm
In-Store Services
0843 208 5562
(Mon – Fri) 8:30am – 7:00pm
(Sat – Sun) 8:45am – 5:00pm

Customer Services – 0844 826 8050

For general queries, contact Boots customer care on 0844 826 8050. Further information on Boots services and current offers can be provided for you, and you will be transferred to the right department if necessary. Also, you can call to find out more about the Boots Advantage Card loyalty reward scheme, from signing up to how it works and all the offers you’ll have access to.

Complaints – 0844 249 2294

Boots intend to provide exceptional customer care, so in the event that their services have fallen short you can call 0844 249 2294. Let them know what went wrong with your experience, and the customer care team will rectify the issue and avoid it happening again for any customer. Provide feedback on a particular product or business practice so that Boots can adjust to meet customer standards.

Boots.com Enquiries – 0844 249 2295

Got a query relating to the website, boots.com? Call 0844 249 2295 for questions about online stock, issues with the site, or Advantage Card points on online orders. Dial this number directly if your question or issue is concerning an order you made online or its delivery. Receive updated information on your order or find out your cancellation and return options for online purchases.

Boots Opticians – 0844 249 1708

Call 0844 249 1708 to book an appointment at your nearest Boots Opticians or amend an existing appointment. Sort out getting an eye test and find out about price options for new glasses. Or you can ask for a contact lens assessment and free trial. In addition, you can book a hearing test with Boots Hearingcare. You might also have questions about the Contact Lens Reward Scheme.

Boots Online Pharmacy – 0844 249 1995

Find out if you can get your prescribed medication through Boots by dialling 0844 249 1995.  Boots has online clinics for hair loss, period delay, acne, quitting smoking, and malaria prevention. Organize a one-off or repeat prescription, whether it is private or prescribed by the NHS, without visiting a GP. Learn how you can save time by collecting your medication from Boots or having it delivered to your home.

In-Store Services – 0843 208 5562

Call 0843 208 5562 for any questions regarding physical Boots stores, including in-store pharmacies. Find out if a product you’re after is in stock at your local branch, or if it has a pharmacy and if you can get your drug subscription filled there. Ask about accessibility and which services are available instore. Or call this number to provide feedback on your experience with a certain Boots store and its staff.

Other Ways to Contact Boots

Boots posts updates on the social media platforms Twitter and Facebook. Try reaching the customer services team by tweeting @BootsHelp.

If you have time to wait for a response, send an e-mail to boots.customercare_team@boots.co.uk. Or write a letter to either Customer Services or Head Office at the addresses below.

Department
Address
Boots Customer Services
Boots Customer Care
PO Box 5300
Nottingham
NG90 1AA
Boots Head Office
Boots Head Office
1 Thane Road West
Nottingham
Nottinghamshire
NG90 1BS