0844 826 8050

Boots helpline
Boots helpline

Boots is a pharmaceutical and healthcare retailer based in the UK. If you would like more information about a Boots product or service, call the Boots Helpline on 0844 826 8050.

Other Boots Phone Numbers

Department Contact Number
Customer Services 0844 826 8050
Head Office 0844 826 8050
Store Locator 0844 826 8050

Boots Head Office Location

Department Location
UK Head Office Thane Rd
NG90 1BS

Boots Helpline Opening Hours

Days Opening Hours
Monday- Friday 8.30am-7pm
Saturday 8.45am-5pm
Sunday 8.45am-5pm

Why would I need to contact the Boots Helpline?

  • To find the location of your nearest Boots store and information such as opening times/facilities.
  • For more information about a Boots product or service.
  • To get medical advice if you have suffered an allergic reaction to a Boots product.
  • To make a complaint about a Boots product, service, employee or store.

How to check your Advantage Card points
How to collect your Boots order in store

Boots UK

Boots is a UK-based retailer specialising in healthcare products. Products sold by Boots are separated into the following categories: fragrance, beauty, mother & baby, toiletries, men, photo, electrical, health & pharmacy, opticians, toys and gifts. You can shop Boots products both online and in your local store. If you are unsure where your nearest store is, you can use the store locator on the Boots website to help you find it. You can order your product online by 8pm and you will be able to collect it in a store the next day after 12pm for free.

Boots Opticians

Boots Opticians can provide you with eye tests and glasses/contact lenses. You can book your eye test by filling in the online contact form or by calling the Boots helpline. You’ll be given a series of eye checks to test your sight as well as check for early signs of medical conditions such as diabetes and glaucoma. In the event that you do need glasses, Boots has a wide selection available from popular designers such as Ray Ban, Gucci and DKNY. There is a range of Boots own-brand frames if you are looking for a more affordable alternative. If you decide to choose contact lenses, you can engage in a contact lens trial for free to see whether they are right for your needs. In terms of paying for your contact lenses, you can choose three methods: by monthly Direct Debit, by paying when you need them as well as an annual fee of £50 or as and when you need them.

Boots Pharmacy

The majority of Boots stores will have a pharmacy counter where you will be able to pick up your prescription, buy over the counter treatments and seek medical advice for minor ailments. Services provided by the pharmacy include hearing care, cervical cancer vaccinations, travel vaccinations, a hair loss clinic and a stop smoking service. The Boots pharmacy also offers services specifically tailored to care homes to help them manage residents’ medicines. You can use the Boots pharmacy for both electronic and repeat prescriptions which mean it is convenient to access your medicine.

Boots Perfume

Boots Pharmacy
Boots Pharmacy

Boots stores have a large perfume counter, as does the Boots website. You will find perfumes from a range of brands including designers and celebrities. You can expect to find perfume and aftershave from the likes of:

  • Jimmy Choo
  • Boss
  • Chanel
  • Diesel
  • Tom Ford
  • Paco Rabanne
  • Dior
  • One Direction
  • Little Mix
  • Britney Spears
  • Sarah Jessica Parker

The fragrances are priced competitively and best of all, you can use your advantage card points to help you pay for them.

Boots Advantage Card

The Boots Advantage Card allows you to collect rewards when you shop with Boots. Once you have collected points, you can spend your points both in-store and online. For every £1 you spend, you will get 4 points with one point being equivalent to a penny. If you’re over the age of 60, you will get 10 points per every £1 you spend on Boots branded products. This is also the case for parents who are part of the Boots Parenting Club, as you will collect 10 points per every £1 you spend in the baby section, as well as free gifts and exclusive offers. Advantage card holders also get a free health and beauty magazine as well as invitations to exclusive events where you will be able to collect extra points and enjoy promotions. You can sign up for an advantage card online or in-store.

Boots Online

If you don’t have a Boots store close by or you just prefer the convenience of shopping online, the Boots website is a useful resource. As mentioned previously, if you order online before 8pm you can get free next-day click and collect. Alternatively, there are delivery options including standard (4 working days), named day, next day and Saturday delivery. There is also international delivery to over 20 countries.

You can also shop using the Boots App on your mobile. You can download it on both Android and Apple phones and you will be able to shop the full range as well as view offers which have been personalised to you according to your browsing and purchase history.

Questions people are asking about Boots

Boots: How to check points?

You can check your Boots Advantage Card points balance by going to the Boots website or by visiting your local store.

Boots: How to collect in store?

It’s really easy to order online and collect from your local Boots store. You’ll just need your order number and a form of ID such as the card you paid with or a driving licence. Just take this information to the till and a member of staff will help you by going to get your order and scanning it out.

About Boots

Boots was first founded in 1849 by John Boot as an herbal medicine shop in Nottingham. It wasn’t until 1987 that Boots Opticians was added to the business.

Today, Boots has over 70,000 employees working in retail and in corporate offices. There are over 2,500 Boots stores across the UK and the company Boots itself is a subsidiary of the Walgreens Boots Alliance.

For more information about Boots products and services, call the Boots Helpline using the number on this page.