Deezer is a French online service for streaming music. Launching as Deezer in 2007, the service was ahead of its later rival Spotify in introducing tiers for free and subscription music streaming services. After global expansion, Deezer now has offices in several countries. This is how to contact Deezer.
Get in touch with Deezer by phone
Deezer does not officially offer customer support over the phone. Users are often searching for a Deezer phone number to get help or complain. If you want to call Deezer in the UK, then call 0843 178 5884. If someone in the office is available, then they will speak to you or transfer you to someone who can assist you. The office opening hours are 9am – 5pm on weekdays.
Get in touch with Deezer by e-mail
You can try sending an e-mail to Deezer at firstname.lastname@example.org. However, they do not list this e-mail address publicly. In case you do not get a reply from that address, you can use the official web form instead. This allows you to submit a message to the Deezer support team by selecting the topic.
They will get back to you as soon as possible. If you need to speak with someone immediately, then look for the webchat in the support section.
Send Deezer a letter
The headquarters for the company is in France, where it began. There are lots of international offices for Deezer. In the UK, the Deezer head office is in London. You can write a letter to Deezer and post it to the address shown below. Contacting Deezer by post does not guarantee a response from them.
17 Berghem Mews
Speak to Deezer on social media
The easiest way to contact an online service is to reach out online. You can direct questions to the dedicated @DeezerHelp account if you’re on Twitter.
Alternatively, you can visit the Deezer Help page on Facebook if you have an account. There is a button to send a message which launches a chat window.
You can also use the Deezer social media pages to interact with other users and leave comments with feedback for Deezer. Leaving a public complaint might help you to get a response from Deezer if they are not addressing it.
Deezer Support Community
Finally, the Deezer support centre is also a hub for the Deezer community. Other Deezer customers who experience issues can post about them and give advice to each other. There are also FAQs for finding quick answers.
Otherwise, you can search for specific topics and find relevant posts. There could already be a post with a resolution to a problem that you were going to post about yourself. You can also post to provide answers if you have them.