Ofcom Issues £1.4 Million Fine to Giffgaff for Goodybag Failings

Ofcom Issues £1.4 Million Fine to Giffgaff for Goodybag Failings

Ofcom, the telecoms regulatory body, has issued fines to companies such as EE, Virgin Media, and O2 in the last year for failures of service and breaking the law. The latest telecoms company to receive a hefty fine from Ofcom for misbehaviour is Giffgaff. Recently the news broke that Ofcom was fining the mobile phone operator for billing errors which cost 2.6 million customers up to £2.9 million over 8 years. Despite topping the Which? customer survey for best mobile operator back in April, Giffgaff now has to pay £1.4 million.

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Outfit Card – Apply, Pay, and Cancel

Outfit Card – Apply, Pay, and Cancel

0844 381 0870

Outfit is a fashion store bringing the high street to out-of-town places like retail parks. It brings several Arcadia Group fashion brands under one roof. You can shop at Topshop, Topman, Miss Selfridge, Dorothy Perkins, Wallis, Burton, and Evans all in one place. There are currently 70 of these stores in the UK. If you shop at several of these brands, you could apply for an Outfit Mastercard. This credit card offers loyalty points and exclusive promotions.

Apply for Outfit Card

You must meet certain conditions to qualify for an Outfit credit card, like:

  • being at least 18 years old
  • being a permanent resident in the UK
  • having a current UK bank account and phone number
  • having a regular source of income
  • not having an Outfit credit card already

If you meet all these basic requirements, then you could be eligible for the card, subject to a credit history check. It will take around 10 to 15 minutes to apply online for the Outfit Mastercard. They should give you a decision right away in most cases. If they decline your application, you should wait up to 3 months before trying to apply again. If they accept, you should receive your new card within 5 days of signing the contract. Call to activate it before use.

Outfit Card Payment

You must make at least the minimum repayment each month on your credit card. This amount should be the total of any interest and arrears plus 1% of your outstanding balance. You can pay back more if you wish to pay off the balance faster. Missing a payment will incur a late fee of £12, and the longer it takes you to repay the card, the more interest they will be charging you. If you want to change your monthly payment date for your Outfit card, contact them to do this. They will allow it up to 3 times in a year. You can make your repayments and keep track of your account online. Remember that you have to quote your 16-digit account number when you are making a payment. Let Outfit Card Services know if you are unable to pay due to financial difficulty.

Cancel Outfit Card

Once you sign the Outfit credit card agreement, you will then have 14 days to withdraw if you change your mind. You will have 30 days from then to repay any outstanding balance and interest before Outfit closes the credit account. If you need to cancel your Outfit card because it is lost or stolen, contact the Outfit Card Services team. They will block your credit card and issue a new one for you. You should immediately report it if you notice any fraudulent activity on your card account. If you decide at any point that you no longer want the Outfit Mastercard, let them know in writing. They will contact you back to notify you of how much you need to repay to them and the date that you must do so by. You can’t re-open a closed account but you can re-apply.

Outfit Credit Card Contact Details

Contact Outfit Credit Card Customer Services whenever you have a query or need assistance with your card account. You can do this by calling Outfit on 0844 381 0870 on any day of the week. They are open from 8am until 9pm. Alternatively, you can log into your online Outfit card account manager to send a message through it. These are the fastest ways to get help with your Outfit card or to request cancellation. Otherwise, you can write to the credit providers by sending a letter to their address below, using tracked postage.

Outfit Credit Card
Customer Services Department
NewDay Ltd
PO BOX 700
LS99 2BD

Ryanair to Cancel Thousands of Flights

Ryanair to Cancel Thousands of Flights This Winter

Budget airline Ryanair has been facing problems with crew strikes over the last few years. More issues restricting Ryanair’s operations are coming due to the grounding of the Boeing 737 Max aircraft for the foreseeable future.

How does the Boeing 737 Max grounding affect Ryanair?

Ryanair had ordered more than 50 of the Boeing 737 Max aircraft to expand their fleet between spring 2019 and summer 2020. However, none of them had even been delivered yet when the aircraft was grounded in March 2019. This occurred following the second of two fatal crashes due to a software flaw unique to the plane. Even if they receive delivery of some of the planes, they are banned from flying until they are certified as safe. It is unlikely that this will happen until the end of the year, affecting flight plans for airlines.

Ryanair is just one of many airlines that are having to cancel flights and reconsider expansion plans following delays with the unsafe aircraft from Boeing. Ryanair has actually ordered a variant of the Boeing 737 Max called the Max200, which will require separate safety certification. This could take even longer before the planes are approved and ready to be delivered. Now Ryanair is not expecting to receive their first group of Max200 planes until early 2020. This will affect Ryanair flights from this winter to next summer.

What is happening to Ryanair flights in 2019 – 2020?

The delays with Boeing aircraft are now forcing Ryanair to revise its flight schedules. Their previous predictions for growth are likely to fall by at least 4% next summer. This means that until they receive the new aircraft and can meet the demand for flights, Ryanair is going to have to reduce their flight plans. Thousands of less popular routes will face cuts. Though they expect to return to normal scheduled growth by the end of next year, the airline is also expecting to cancel around 30,000 flights in the meantime.

Ryanair is optimistic in thinking that the Boeing 737 Max will return to the skies by the end of 2019, and the Max200 variant will follow within a couple of months. Due to the severity of the incidents involving the Boeing 737 Max so far, regulators cannot risk allowing the aircraft to resume flying without 100% confidence in the safety of its systems and eradication of those faults. If the Boeing 737 Max remains grounded for longer than anticipated, then this could result in further losses and cancellations for airlines like Ryanair.

Why will Ryanair have to cancel flights?

The delays with their Boeing order means that Ryanair will end up with a smaller fleet than planned. They are likely to have to extend leases and delay sales on current aircraft in their fleet. Even if they do, the shortfall means that Ryanair will have to close some bases over the winter. They will also have to cancel some flights so that they can dedicate the planes that they do have to the most popular routes. This could affect flights that have already been sold for departures between winter 2019 and summer 2020.

Ryanair is now looking at which bases they may have to close temporarily and is no longer recruiting. There is a surplus of around 300 pilots, which means that Ryanair is offering job shares and unpaid leave over the winter. Ryanair will have to negotiate with staff and relevant unions over closures, which are likely to begin taking effect from November 2019. Even when the aircraft begin to be delivered from Boeing, Ryanair can only introduce up to 8 of them per month, so it will take even longer. On top of Brexit causing uncertainty among holidaymakers and increasing oil prices, limited flights could mean that the flights that do go ahead have higher prices for tickets.

Cancel Microsoft Office Payment

Cancel Microsoft Office Payment

Microsoft Office is the suite of applications for use in personal, educational, and business life. It includes Word, PowerPoint, and Excel, and often Skype and OneDrive services. Though they are Windows products, you can get the suite for Mac computers as well. It is available in different forms and prices.

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Cancel Stagecoach Recurring Payment

Cancel Stagecoach Recurring Payment

Stagecoach is a transport company in the UK, with many bus divisions. They cover many regions of Scotland, England, and Wales. It also runs Megabus inter-city services for long-distance routes. On regional Stagecoach routes, there are several different ticket types available. You can buy single, return, daily, weekly, and monthly tickets, both on the bus and online. If you need to travel on Stagecoach buses for longer than a month at a time, they offer recurring tickets on their smart cards. They continue until you cancel them.

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How do I cancel a PayPal payment?

How do I cancel a PayPal payment?

As long as you have an e-mail address, then you can create an account for online payments through PayPal. You can send and receive money for free with most PayPal transactions. PayPal will sometimes charge a small fee if the payment requires currency conversion or uses a credit card. If you need to cancel a payment on PayPal, read this guide to find out how you can do it.

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How to Cancel Now TV Payment

How to Cancel Now TV Payment

Now TV is a popular service for people who only want to access a few Sky channels, without having to pay the high monthly prices for a Sky package. They usually offer a free trial or introductory discount for new customers. However, if you do not cancel before it expires, then it becomes a rolling monthly subscription which you will have to pay the full price for. Follow this guide to find out how to cancel Now TV before it automatically renews.

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How do I contact Sky?

How do I contact Sky?

Sky customers often join Sky for its exclusive channels and other benefits. If there is a problem with your Sky subscription or services, then you will need to contact Sky. The fastest way to resolve an issue is to call for assistance on the phone. If the phone lines are busy, there are other ways to contact Sky as well. Read the following guide to find out how or when you can contact Sky.

How do I contact Sky by phone?

You can call Sky on 0844 826 8666 to speak to Sky customer services. The phone lines should be open between 8.30am and 11.30pm, even on weekend days. If they are busy, then it should tell you how long you will be waiting on hold to speak to a person at Sky. Existing Sky customers can enter the phone number linked to their Sky account to proceed. Their automated answering service will ask you to state clearly why you are calling, in a few words. You can wait for the list of options and press the appropriate number otherwise.

How do I contact Sky by e-mail?

Sky does not make it easy to e-mail them, because they do not list a public e-mail address. However, there are several e-mail addresses that you can try to contact Sky over e-mail. For example, you can send Sky programme complaints to viewerR@sky.uk. To contact Sky by e-mail to discuss your Sky account, send the e-mail to mysky@sky.uk. You can also try to e-mail Sky customer services at help@skycustomersupport.com. Alternatively, if there is an advisor available to talk then you could use the instant live chat.

How to contact Sky for free

Besides the cost of your internet connection, it is free to contact Sky online. You can do so by e-mail, as above, or through social media if you use it. Sky customer support teams are contactable on Twitter at @SkyHelpTeam. The opening hours are shown in the account bio. It may not be completely free unless you can borrow a stamp from somebody else, but you could write a letter to Sky and send it in the post. The postal address for Sky customers is:

Sky Subscribers Services
PO Box 43
West Lothian
EH54 7DD

You can also check out guides on how to join Sky and how to get in touch.

How to Contact Deezer

Deezer is a French online service for streaming music. Launching as Deezer in 2007, the service was ahead of its later rival Spotify in introducing tiers for free and subscription music streaming services. After global expansion, Deezer now has offices in several countries. This is how to contact Deezer.

Get in touch with Deezer by phone

Deezer does not officially offer customer support over the phone. Users are often searching for a Deezer phone number to get help or complain. If you want to call Deezer in the UK, then call 0843 178 5884. If someone in the office is available, then they will speak to you or transfer you to someone who can assist you. The office opening hours are 9am – 5pm on weekdays.

Get in touch with Deezer by e-mail

You can try sending an e-mail to Deezer at support@deezer.com. However, they do not list this e-mail address publicly. In case you do not get a reply from that address, you can use the official web form instead. This allows you to submit a message to the Deezer support team by selecting the topic.

How to Contact Deezer

They will get back to you as soon as possible. If you need to speak with someone immediately, then look for the webchat in the support section.

Send Deezer a letter

The headquarters for the company is in France, where it began. There are lots of international offices for Deezer. In the UK, the Deezer head office is in London. You can write a letter to Deezer and post it to the address shown below. Contacting Deezer by post does not guarantee a response from them.

17 Berghem Mews
Blythe Road
Brook Green
W14 0HN

Speak to Deezer on social media

The easiest way to contact an online service is to reach out online. You can direct questions to the dedicated @DeezerHelp account if you’re on Twitter.

How to Contact DeezerAlternatively, you can visit the Deezer Help page on Facebook if you have an account. There is a button to send a message which launches a chat window.

How to Contact Deezer

You can also use the Deezer social media pages to interact with other users and leave comments with feedback for Deezer. Leaving a public complaint might help you to get a response from Deezer if they are not addressing it.

Deezer Support Community

Finally, the Deezer support centre is also a hub for the Deezer community. Other Deezer customers who experience issues can post about them and give advice to each other. There are also FAQs for finding quick answers.

How to Contact Deezer

Otherwise, you can search for specific topics and find relevant posts. There could already be a post with a resolution to a problem that you were going to post about yourself. You can also post to provide answers if you have them.