ASOS

0843 557 3394

ASOS Contact Numbers

Department Contact Number Opening Hours
Customer Service 0843 557 3394 Monday to Saturday 8am till 8.30pm
Order queries and returns 0844 826 8382 Monday to Saturday 8am till 8.30pm
Payments, promotions and gift vouchers 0843 557 5080 Monday to Saturday 8am till 8.30pm
Complaints 0843 208 4613 Monday to Saturday 8am till 8.30pm
Delivery 0843 208 2287 Monday to Saturday 8am till 8.30pm
Technical 0843 208 4614 Monday to Saturday 8am till 8.30pm

ASOS customer service

Phone the number 0843 557 3394 to speak to the ASOS customer service team, you can call this number to speak to them regarding a number of issues.

If you would like to discuss any particular products or find out if a particular item is coming back into stock you can use the customer service number. You can also use this number to find out about the ASOS Price Promise and find out when you are entitled to a partial refund if you have found a particular item cheaper elsewhere.

Order queries and returns

Call 0844 826 8382 to speak to ASOS representatives about any order queries and returns issues you might be having. When you phone this number it’s important to have your order number to hand if you have specific questions about a recent order you have placed.

You can also use this number to find the most up-to-date information about the return policy, and what you need to do to return an item you no longer want. They can also explain how to get yourself a new returns note if you have misplaced the one that came with your order.

Phone this number also if there are missing items from your order if there is a faulty item that has been delivered with your parcel too.

Payments, promo codes and gift vouchers

If you would like to request information about the payment options available through ASOS, phone the number 0843 557 5080. They can provide clarity on paying through cards, Klarna, Paypal and more.

You can phone this number to find about the cost involved with customs and import charges too, important to know before you place an order.

Want to learn more about the ASOS A-List and what it entails? Phone this number to ensure you have all the details you need to know.

Complaints

To make a complaint about the service you received from ASOS you can call the number 0843 208 4613. ASOS will endeavour to resolve your matter quickly and efficiently, and ensure you are sufficiently satisfied with their outcome.

Delivery

Find out the delivery options available through ASOS on the number 0843 208 2287. When you phone this number they can provide the details of the different options, how you can qualify for free delivery, how much ASOS Premier is and what you get for your money, as well as details about the Click and Collect service offered from the online shopping site.

You can also phone this number to inquire about parcel tracking and garner information about when your parcel is likely to be delivered.

Technical

If you’re having technical difficulties using the ASOS website you can phone the number 0843 208 4614 to get this arranged. You can also use this number if you’re having difficulties using the app for the site.

Phone the number if you need browser support or can’t access your saved items, another problem they can help with is if you haven’t received a confirmation email about an order you have just placed. They will be able to tell you if your order has been processed so you don’t make the same one twice.