Alton Towers

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0843 557 3820

The Alton Towers helpline can be contacted by dialling 0843 557 3820. You can call the Alton towers if you would like to speak with customer services, the complaints team, the tickets team, the park, the resort or the school’s team. Alton Towers is a theme park in the United Kingdom that includes a resort, CBeebies land, seasonal events and school trips.

Alton Towers Number Helplines:

Department Contact Number Opening Hours
Customer Service Helpline 0843 557 3820 Mon – Fri: 10 am to 4 pm
Complaints Helpline 0843 557 5259 Mon – Fri: 10 am to 4 pm
Ticket Helpline 0844 248 2149 Mon – Fri: 10 am to 4 pm
Park Helpline 0844 248 2143 Mon – Fri: 10 am to 4 pm
Resort Helpline 0844 248 2166 Mon – Fri: 10 am to 4 pm
School Helpline 0844 248 2167 Mon – Fri: 10 am to 4 pm

Alton Towers Customer Services Helpline

You can call the Alton Towers customer services helpline by dialling 0843 557 3820. You can get in contact with the customer services helpline if you have had some issues using the website, you would like to find out about an upcoming event, you need to find out more about a specific aspect of the company, you would like to find out about their short breaks, you would like to find out about Alton Towers jobs, you would like some help using the online shop or if you have some alternative inquiries or issues you wish to discuss with the customer services team.

Alton Towers Complaints Helpline

The Alton Towers complaints helpline can be contacted by dialling 0843 557 5259. You can get in touch with the complaints helpline if you would like to file a complaint regarding the park, an issue you experienced with a member of staff, a problem you had with a school trip, any problems you had whilst staying in the resort, any issues you experienced whilst riding on a rollercoaster at Alton Towers, you have some complaints regarding the website or online store or if you have some other issues you wish to file a complaint regarding.

Alton Towers Ticket Helpline

You can get in touch with the Alton Towers ticket helpline by calling the team on 0844 248 2149. You can call the ticket helpline if you would like to find out more about a specific ticket, you would like to find out about ticket prices, you would like to purchase tickets over the phone, you would like a refund for your tickets, you would like advice regarding tickets, you would like to inquire about changing your tickets or you have some other inquiries or issues regarding your tickets that you wish to discuss with the team.

Alton Towers Park Helpline

You can call the Alton Towers park helpline by dialling 0844 248 2143. You can call the helpline if you have recently visited the park and were unhappy with the visit, you would like some help locating and navigating around the park, you have some accessibility inquiries regarding the park, you would like to find out about the facilities in the park or you have some other issues or inquiries regarding the Alton Towers parks.

Alton Towers Resort Helpline

If you are staying or looking to stay in the Alton Towers resort and you would like to get in touch with the helpline you can call 0844 248 2166. You can call the resort helpline if you would like to discuss any issues you have experienced with an Alton Towers resort, you would like help booking a stay at a resort, you would like to find out more about the resort facilities, you are having issues with your booking, there is a problem booking a stay at a resort using the online booking services or you have another issue or inquiry you would like to discuss with the helpline team.

Alton Towers School Helpline

If you have booked a visit to Alton Towers as a school or uniform group trip and you would like to speak with the helpline you can call 0844 248 2167. You can call the school helpline to book a school or uniform group visit, to report an issue with a visit you recently experienced, to discuss the plans of a school visit, to find out what is available for the group to take part in or for any other inquiries or issues you may have regarding a school visit to Alton Towers.